Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

Great communication throughout the process. The Raskin Team made the transaction simple and easy…read more Fast and competitive rates and fees. Thank you Raskin Team.

What a great firm to work with! James is amazing broker!. Always responsive and knowledgeable. Most…read moreof all always looking out for his clients best interest and make you feel like family!. True 10- star experience! Best regards, Jim R.

We used Austin Mortgage Associates for our home refinance. This is the 3rd home we've owned, so…read morewe're not babes in the woods. James Copeland worked with us to make the deal happen. He personally took charge of pulling together our paperwork (not handing it off to someone else), making sure we had everything needed and coordinating the process. I asked some fairly tough questions that James handled well. We were evaluating 3 mortgage brokers at the time. The two other brokers were our current mortgage holder and the previous one (who sold the thing). We have no complaints about the other brokers. They all had competitive deals in the new "inflation related" mortgage finance world. James stood out because of his personal energy, his seeming commitment to our story, his willingness to listen, his keeping the process going (and not stagnating at some point), and the fact he was local, not in an office hundreds/thousands of miles away. After the closing I let James know I hadn't received a copy of the appraisal as I should have. I don't know why I hadn't received it earlier (spam folder?) I got one from James 5 minutes later. The other brokers would have gotten a 4 star rating. James Copeland and Austin Mortgage got 5.

After my last review I dropped by the local office and discovered that it's not actually a…read morewithdrawal it's a $5 reserve charge each month that prevents you from withdrawing the mandatory $5 member fee; ok then state that. I also discovered while trying to change my password that there was multiple phone numbers associate with my account as well as other security risked, non-standard programming practices. The office promised to look into both my issues. We'll see.

I have been loyal to this bank for many years. My family members have all wanted to leave at 1 time…read moreor another and I talked him in to staying. In recent years I have had nothing but problems with this bank and it is becoming more increasing. I applied for a loan and was turned down however a bigger bank picked me up right away And gave me a very low interest rate. Now since I had problems with my card last year and it was lost several times I can now no longer go in and get a new card I have to wait for a new card in the mail. Everything I have is tied to my debit card. I can't go in and get another card today because I had too many cards last year even though I'm willing to pay the fee to get a new card from my own account. They are holding my money in my account hostage and it makes me mad so I would not recommend this bank ever to anyone

Chuck Jones and Chris and Nate and the team have been awesome at answering all our questions…read morethroughout our whole home buying experience. We are very glad we got linked up with them and shopped around for different rates. They were very competitive and helped us get what we needed to make our first home buying experience go smoothly. We definitely recommend them!

Good, friendly service and loan management. In 2020, when I relocated to Texas from Las Vegas, SWBC…read morebecame my preferred mortgage provider of choice. My loan officer, Jennifer Sims, walked me through the mortgage lending process and answered all my questions. Thanks SWBC

I can't thank Jennifer Wolf enough for her professionalism, her efficiency and excellent…read morecommunication. In my time, I have dealt with many loan officers both professionally and privately and she certainly is a member of the Best of The Best Club! I would recommend her to anyone!

Jennifer Wolf is the best of the best. She does all my personal loans and is not only an excellent…read morelender but she thinks outside of the box. She's made many of my clients dreams a reality.

Lana and her team is amazing. She is very knowledgeable and does her homework and research…read morethoroughly. She was able to get me the best rate in such competitive market, but that was not the best thing. Our seller had so many reservations about the VA loan (wanted to sell to someone with conventional loan) but when seller and their agent talked to Lana and asked so many questions, Lana was extremely patient and addressed all their concerns and finally we got our offer accepted just because of Lana Jern. She remains so busy but she or her team-member always found time to respond to any of my questions. 100% would work with her again. Summary: Extremely knowledgeable, puts clients interest at the top, result driven, courteous and friendly

Barb is a wonder woman! She helped us for 3 years to build our credit and prepare ourselves for the…read morehome buying process here in Austin. Shes amazing with communication, she's amazing with helping you understand verbiage that's confusing, and she holds your hand all the way through to the end, but also beyond. Barb also hooked us up with the perfect realtor to fit our style/needs. 10000% recommend using Uptown Mortgage for your home buying needs. It'll be the best decision you make!

Silly me, the first thing I'm going to rave about is the fact that they have popcorn for you to…read moretake LOL. The staff is wonderful. I love that they weren't in business attire. I guess the girls that worked there are college students or something, they were wearing college school shirts. Service was fast and very friendly. THEY ALSO HAVE A RESTROOM. Thank goodness because I swear my bladder was going to pop lmao. I'm happy I got to check this place out

So my wife and I required to take the eHome course for a loan. We wanted to do it locally and…read morechose Neighborworks. Overall I was satisfied with the people there with one exception. On Tuesday, June 18th at 8am I called to notify the. That we had completed the course, and because we were on a timeline I needed them to get the certificate over to the lender. They told me it would be sent that day. On Wednesday, June 19th it still hadn't been sent. I called an could not get an answer at any of the extensions until I chose the President of the companies extension. When he answered he was very rude. He said, "No one is working today because it's a national holiday." I asked what holiday. He then smarted off by saying, "You must not be from Texas." I informed that I was, and what did that have to do with it. He then told me it was Juneteenth. I asked, "What does that have to do with being a native born Texan?". I told him that I was told that the certificate for the course would be sent, but it was not. I told him we needed it for the lender. He then rudely told me that I would have to wait until the following day and hung up. I have owned businesses. This is not how a true Texan, if he is one, treats people. I would have gone out of my way to fix the issue. Obviously that is not how he does business.

From the owner: NeighborWorks Waco is a non-profit organization whose mission is to build stronger neighborhoods…read morethrough homeownership, quality rental housing and community building initiatives. Services include homebuyer education, home construction, down payment and closing cost assistance, mortgage lending, and much more! NeighborWorks Waco's products and services are tailored specifically to you - it's not "one size fits all." Once you come to NeighborWorks Waco, you are a client for life! If you're thinking about purchasing a home, you CAN do it! And NeighborWorks Waco will be there to help.

I cannot praise this company enough! My husband and I have…read morebeen working with them since February of this year - when our first home was being built. Heather is amazing! I have called her multiple times and not once has she made me feel like I was a nuisance and always (always) answered all my questions! Unfortunately, the home we were having built wasn't satisfactory (major structural issues) and when we had to make a choice on what to do next, within hours, Jimmy made sure we were taken care of (at the time Ms. Heather was out of the office). I wouldn't hesitate to work with this company again (if I ever had to), but most importantly I would recommend anyone to them! They have made this entire process smooth, especially when things got a little bumpy! Thank you, SWBC team!

Well... All I will say is: SWBC Mortgage will look out for…read moreyou! I am a U.S.Army Veteran- and after my contract ended/discharge- 10 years later, here I am, interested in purchasing a home. I will HONESTLY say- SWBC has made this experience EXTREMELY PLEASANT!.. The entire staff works together- so I feel confident that I'm in good hands. Their communication is excellent- and they're very professional & informative.-- I'm sure I drove them all crazy with my anxious questions- due to my excitement of purchasing a home for the 1st time); And every time, they assist me with a smile. I'm not sure about other individuals- but I hate being 'out of the loop' when it's dealing with my family & myself.- And as often as SWBC have contacted me, I swear they have my email address & telephone number on speed dial. (Lol)... It's really reassuring to know that I'm in great hands! (*Plus- I was going to go with Veterans United Mortgage- but I'm glad to be working with SWBC... They offered me a slightly lower Interest Rate!-- and every penny counts) Thanks Jimmy, Rhina, Heather, Debbie, Tricia- and the rest of the SWBC family.