My second experience with them this year. I was nervous about going on the weekend, thinking the…read moreservice wouldn't be as good. I was pleasantly surprised! Short wait (I signed up through my Baylor portal before my appointment). Very thorough and knowledgeable of what was going on. So glad they are nearby!

Please beware of the medical malpractice you may be subjected to by Dr. Folake Familusi…read more In August of 2025, I was prescribed Levofloxacin as a second option to treat a mild UTI. I was not informed of the risks associated with this medication, I was not advised to take precaution or to even communicate with my doctor if side effects occurred. I was not supervised for the 3 days I took Levofloxacin. Baylor Urgent Care in Mesquite did not check in on me. I experienced 3 days of insomnia, tendon pain which caused me to injure my wrist from listing up clothes, constant diarrhea. I also experienced hallucinations and extreme anxiety- anxiety that lingered for months. The effects of Levofloxacin caused a huge toll on my life, as the antibiotic resistance it caused made me the constant struggle to be cured from the UTI, due to being constantly switched from different antibiotics. It also caused me to not be able to walk for weeks from the pain in my leg's tendons, resulting in me having to quit my job. I also spent a lot of money on doctor's visits, medications, ER visits, therapy visits and even an ambulance, due to being prescribed such a harsh antibiotic without any warning. The effects of Levofloxacin also caused a huge strain on my mental health, after instantly giving me symptoms of anxiety once I started taking it. These symptoms lasted months and consisted in doctor visits, crisis hotline calls, and medication to repair the effects it gave me such as suicidal ideations, panic attacks, constant anxiety attacks, nightmares, and memory disruption. The lack of care from the provider who prescribed me Levofloxacin during the 2 minutes she took to see me, without warning nor informing me of risks, was completely negligent and caused a lot of damage onto me and my health.

Comienzo a traer a mi adolescente aquí a sus chequeos, he tenido una bonita experiencia, las…read morerecepcionistas son rápidas, amables, y dispuestas ayudarte. Me dieron una cita el mismo día. La doctora es amable. Y en general todo el personal es amable. Con gusto regresaré siempre aquí. Y hablan español e inglés. Súper importante.

So far so good. Been going through a lifestyle change and got to sit with Dr Maya and go over a few…read morethings to get me back on track. Front staff, docs and assistants are all pleasant and have been handling clients very professionally. If there's an answer to a question they don't know, they'll ask the doctor and get the answers either right then or call back and give it. Everyone is busy, especially the medical staff during these times. Have a bit of patience, and they'll take care of you. Make sure you ask the right questions. These are doctors, not mind readers. Thanks Dr Maya and staff. For taking care of me, my family and coworkers.

Great clinic. I recommend. Staff and provider was awesome. I will be back and send family memebers…read moreanytime.

What I experienced this morning was some of the most blatant neglect that I could at a clinic…read more Shenise Bratton was cold and unprofessional from the beginning, as soon as she threw open the door as if she had better places to be. Instead of listening, she hurried me and checked ONE ear before she tried to leave. I literally had to stop her and give her more information so she could better "diagnose" me. She then haughtily checked my other ear and then my throat upon my direction. I was barely even told what she thought was wrong with me. I had to read it on the paper afterwards and google it. The nurse spent more time with me collecting information than she did. Oh, and are NP's even allowed to diagnose alone in Texas? There was no other person in there with us. Something to think about. I will be posting this review elsewhere and thinking about further action. Don't waste your money here. Front office is very kind though.

I had such a great experience at this place! I was able to check in online at home, and it asked me…read morehow far away I live so that the system could notify me when it was time to head in. I like the set up of having a triage-type room where you're called in for vitals, then transferred along to another room to wait for the doctor. Will definitely be back!

I absolutely love that you are able to check in online, see their wait time, and know where in line…read moreyou are. They tell you when to come in and even let you fill out the information online so you have minimal things to do once you get there. The front desk workers are very nice and helpful and so is the nurse who takes your vitals. The doctor is knowledgeable and thorough. They took good care of me in my visit after a car accident and made sure to provide me with all information that I needed to help my injuries moving forward. I will come here again if I ever need urgent care!

I almost didn't come because of the negative reviews. However, I had a very pleasant experience and…read morewould come again. I arrived on a Tuesday morning a little after 10am and was out the door by 11:30am. I was a walk in and Kassandra took my info. I had to fill out a quick form and provide my ID and insurance card. About 10 minutes later I was called back to the receptionist desk, received my cards back and given a tablet to sign off on some more things. About 10-15 minutes later I was called back to see a doctor. Once taken back I noticed it was an open clean area with a desk and several patient rooms. The patient room I was taken into was also clean. After my vitals were taken by Haley, I was seen by David (NP). I'm confident in his diagnosis and was prescribed medicine. Haley and David were friendly and asked if I had additional questions after being seen.

Was there on 11/30/2022. Arrived about 7:45am. Opens at 8:00am people were already lined up. I was…read morenumber 3. Went as a walk in. I think the first 2 had appointments not sure , but after that walk ins were being told to come back at 1:00pm. They called me back at about 8:30am. I was in and out. They did covid, flu and strep test. Got result and called in my meds. I was back in bed in less than 3 hours. The staff and service was knowledgeable and magnificent.

From a very satisfied customer:…read more Y'all, I found the best urgent care today in Rockwall. It is a hidden gem, in a little office plaza next to Culver's. It is Rockwall Rapid Care. I had checked in at Care Now for a time after 1pm. I finally get a text they are ready for me at 4. I get there at 4:05. I was one of 3 people in the office. By 5, there were about 20 of us. In that hour, only one person had been called back and I had not seen one person come out. I went to the front and told the unfriendly office staff I was going to leave. I get it. I am sure she was overwhelmed. She said why, there is not a wait, I just have not been able to get you entered. I said, oh okay. If it will be a few minutes, I will wait. I waited another 20 minutes and walked out. I was lucky enough to find Rockwall Rapid Care on Google. I was afraid I would not make it by 6, when they closed, they said they would wait on me. I get there, they greet me at the car and take me back immediately to a wonderful room with a reclining chair. The nurse comes in to get vitals and I fill out some paperwork and they told me to punch a button next to my chair, when I was done. 5 seconds later the doctor comes in. He was a delight. The doctor is an MD, not a PA. He told me what my problem was with a joint in my foot, gave me a shot and told me, I would feel 100% better tonight and he was right. So thankful I found this place. It is a privately owned urgent care and the care I was given was unbelievable. They charged me a $20 copay. I told them, I thought it was $50. They said don't worry about it, if it is more than $20, we will bill you and they sent me on my way. My husband went with me and we were both so impressed and trust me, my husband does not impress easily, when it comes to doctors.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

They messed up the claim and will correct it. They are telling me to pay it or they are submitting…read moreit to credit. The managing of this clinic is ridiculous.

I would first like to note that the majority of 1 star reviews are from people who have only done 1…read moreor 2 Yelps. Competitor or friend of a disgruntled or fired employee would be my first thought. My multiple experiences here, with my elderly mother, have been exceptional. Dr O and all the staff have a been highly efficient and kind. Brief waits, online check-in and most importantly an in depth exam and consultation by an exemplary doctor. Regarding people's insurance hassles, I think that happens with all facilities and all insurance companies, generally speaking. Not really a bad medical issue. More, insurance company standard hassle and errors. My review is legitimate, Dr O is greatness. I wouldn't take my mom anywhere else. Highly recommend this urgent care!

Went there for a DOT physical, did all the steps, eye chart, etc...Then told I'd have to go to…read moreanother Doctor, as he didn't believe I could pick up 100 pounds. Physical due tomorrow. So lost my CDL, and they charged me $150.00 WARNING, ALL CDL DRIVERS DON'T GO THERE...

I had to schedule a last minute appointment for my uncle and was able to find this place with…read moremaking the appointment online, the process was really easy. Showed up there was no wait the nurse practitioner began to remove head staples. Nurse Pham was super patient my uncle was in pain and every time she stopped and allowed him to regroup. Definitely recommend y'all checking them out if ya need something fast

I recently gave birth here 12/29/25! after being induced, and I truly cannot say enough good things…read moreabout my experience from start to finish. Labor and delivery was an emotional and intense process, but the nurses made me feel supported, safe, and genuinely cared for every step of the way. My nighttime labor and delivery nurse, Kasey, was absolutely amazing. She was calm, attentive, compassionate, and exactly the kind of nurse you want by your side during such a vulnerable time. During the day, Julie took over and was just as incredible kind, reassuring, and always checking in to make sure I was comfortable and understood everything that was happening. Postpartum care was just as wonderful. The nurses went above and beyond to help me recover and feel confident as a new mom. They never made me feel rushed or like a burden and always took the time to answer questions and offer support. This was such a positive and memorable experience, and I'm so grateful to the labor, delivery, and postpartum teams especially Kasey and Julie for making such a big moment in my life feel so safe and supported. I would absolutely recommend this hospital to anyone preparing to give birth. After my son was born and got moved to postpartum Kasey even came up to check on us and see my son and my nursery nurses Kelly and Lauren were just as Amazing and made sure we were understood and heard when needed

I was in the ER on Sunday due to breathing issues and everyone from the front desk to the back were…read moregreat! Julie Holden is amazing and she's always so kind and so amazing at what she does! Nadia was very kind and they made my visit very pleasant!

This office experience with front desk people and there gossiping about patients is very…read morecondescending. Im sitting at the table and hear the black lady asking the Hispanic lady why did I still have the key? If my items are locked in the establishment cabinet for drug test and i don't produce enough urine sample the first time around I have to wait. I'm right here I can hear. Also speaking on other patients information while there in the back isn't patience confidentially. Learn how to train you staff to be better when handling information it doesn't show quality care.

Go To the Oak Lawn location! They're so much nicer and…read moreprofessional. Everyone here is so angry and belligerent.