I'm very happy with the cleaning service we received today! Everything was done with great…read moreattention to detail, communication was excellent, and the whole experience was great from start to finish. My husband is VERY picky when it comes to cleaning and details , and even he was so happy when he came home and saw how clean everything was! Worth the price. We will definitely be using them again. Highly recommend! Thank You ladies !!

Susana cleaned my apartment and office for more than a year, and she always did an amazing job. In…read moreaddition to doing a really really great job cleaning, she's a very kind and trustworthy person. I would highly recommend hiring her.

The cleaning I received from Chores and Floors has been one of the best cleanings that I ever…read morereceived. To start, the team that arrived was punctual and extremely professional. With the holiday, my schedule was extremely tight so them arriving on time was so appreciated. They cleaned my entire home and even noticed things that I didn't. The attention to detail was truly unmatched and I felt like I was left with a brand new home. I also have two medium/large dogs, and I was impressed by the way they were able to treat those high traffic areas. If you're a pet owner, you know how it feels to be nervous about your pets making your home stink, and the Pet Odor treatment completely handled that. I almost forgot I had dogs running around my house after the cleaning lol. The team was also extremely efficient, and I look forward to my next cleaning. If you are looking for a great cleaning service, I cannot recommend Chores and Floors more.

I wanted to update the review to ensure everyone knew that they did come back out to clean the…read moreplace to rectify issues with the first visit. This was a much better and thorough clean and took a little longer than the first due to attention to detail. Time was miscommunicated again which is why it is not going up to 5 stars. But it was cleaned.

In the five years since we moved in to our 125-year-old home, we've had this great group to clean…read moreour house every 4 - 6 weeks. We had not used them in the past year due to 3 deaths in the family and all that comes with it. Yesterday we brought them in for their "deep clean" service - a top to bottom clean deeper than typically spring cleaning. Stephanie and Becky were here for seven hours and from baseboard to inside of the refrigerator to under the sofa cushions, the place looks as good as when we first moved in. It's a real pick me up after a tough year and I can't recommend them enough.

This review is not about punishment. It's about low standards, and extremely poor customer…read moreservice. I was pleased with Fiv5 Star Cleaning for several years. I initially gave them 5 stars. Today, I would give them minus stars if I could. This was how things ended. The text: "We will not be moving forward with Fiv5 Star Cleaning. This is the third offense. 1. You extended an offer for a referral discount. I referred someone, you got paid, and then backed out of the discount. That was the last referral I gave you. 2. In the middle of a prepaid contract, you attempted to raise my prices by $10 per month. I did not appreciate this dishonest practice. When confronted, you defended this position, but agreed to "wave" this increase... "This time." 3. We discussed our next six month contract, Where I agreed that a $10 increase was not unreasonable. Less than a month later, when I went to renew, you attempted to raise the price another five dollars. So let me ask you, would you do business with a company that does this? The services are a gift to my wife. Your standards have decreased. My wife has noticed. Things have been missed. Increasing prices, decreasing standards, and deceptive business practices. This not anger. This is disappointment. We will not be renewing. Respectfully, and regretfully, I will be updating all reviews to reflect current circumstances. Do better. Be better. Integrity Matters...ALWAYS!" They agreed to meet me at my home, to resolve the matter, but an hour before the meeting, 2 girls that spoke no English, showed up at my door, unannounced, without an appointment or a contract. I tried calling them, the manager I spoke with was rude and disrespectful, and suggested I find another cleaning company. This is one thing we agreed on. I do not trust these people. Once trust is lost, the rest is irrelevant.

My wife and I hired them to clean our home yesterday since they had the best pricing and great…read morereviews on thumbtack they did a wonderful job and charged way cheaper then a lot of companies we inquired. They are very professional and attentive to detail we decided to hire them biweekly.

Promised two cleaners , only one showed up and never bother to inform me about that.. when asked…read moregot rude reply... will never work with this company

I have always been very satisfied with my home cleaning service. 5 every single time. I am able to…read morekeep my home tidy but physical limitations have made it impossible to do the deep cleaning. Sotomo takes care of that for me now. Very highly recommend

The crew is very sweet but unfortunately, they did not do a great job at all. Very disappointing. I…read morepaid for a deep clean and I got a BROKEN item, uncleaned baseboards, (which they came back for to clean) our floors barely swept and definitely not mopped, shower head not cleaned, and more. Texted the owner after they left the second time to let her know I was not happy and did not get a response.

These people!!!!! I've never had my house look so beautiful and be so clean!!! Seriously. They…read morewere kind, thoughtful, detailed and left my home so thoroughly clean!! I will definitely be using their services again!!

We have been using Marcia for about a month now and have been so pleased with her service! They are…read moregreat with details and very efficient! Always feels so good to come home to a clean home. Grateful we found I & M!

I highly recommend Christy's Cleaning! She recently did both a move-out clean and a move-in clean…read morefor me, and she did an amazing job. She was reliable, thorough, and paid great attention to detail. On top of that, she's incredibly sweet, professional, and genuinely helpful throughout the entire process. Also her prices were very competitive. I wouldn't hesitate to use her again or recommend her to anyone looking for a dependable cleaning service.

I requested the cleaning of my one bedroom and one bathroom home. Christy responded promptly to my…read moreinquiry via Yelp and stated she could provide service the day I requested it. She and another lady arrived to complete the service on time. She emphasized on arrival that they were heavily booked today and seemed a bit anxious. I thanked her for scheduling me. Out of respect for their time, I showed them around quickly, and they got to work cleaning. I left the house with my dog for a bit, though they said we could stay to minimize interference. Within an hour to an hour and a half, they were done. The cost was $140. When I came back, everything looked okay at first glance. However, later, I found debris still in the corners. The water was dirty when I mopped my floor a week later. For context, I have a tiny dog whose paws get wiped on entry. I don't wear shoes in the home, and I work out of town and am out most of the day on the days I'm home, so there is not a lot of foot traffic in the home. I'm unsure if the home didn't get the attention needed because of their busy schedule or because it stressed her, but attention to detail is critical in the cleaning business. If proper attention can't be given to a home, it's better to reschedule than leave the job somewhat undone.

I just purchased a new condominium, and although in good shape, wanted it cleaned from top to…read morebottom. Olya was very easy to communicate with, and her team did a fabulous job. They cleaned away dirt no one would have otherwise seen. They were efficient, thorough and quick. Great job! Note that the team would not take cash, so I paid via Zelle.

Olya and her team did an amazing job with a massive move in clean for me and my family. She was…read morecommunicative, flexible and her cleaning was truly top notch.