The You Call We Haul guys in Harrisburg, PA came out on a Sunday afternoon about two hours after I…read morecalled and sent pictures of all the junk in my basement that needed to go. They arrived as promised and got to work immediately, clearing out my entire basement of 25 years' worth of junk in less than an hour. They were very clean, hard working, and professional. They were also very careful not to touch the brand new white paint job I had done a couple days ago. The guys had to go up and down narrow basement steps hauling large and heavy misc. junk. Definitely recommend these nice guys. '

I was referred to them by an associate whose mother received great service with hauling. I didn't…read moreneed hauling service, but moving service which unfortunately they don't provide. Nonetheless, the owner was so gracious and sympathetic to my need for assistance with finishing removal of small loads. She provided me with an assistant who worked quickly to relieve me of the burden. I highly recommend this company as one with a strong spirit of community support.

My family needed help for a residence requiring decluttering, trash removal, and a deep cleaning…read moreand Pro Clean Solution did such a great job, from the professional and timely communication to the final results of the cleaning service itself. Leticia and Alex were a pleasure to work with. I initially reached out with a Yelp Project request and they were quick to respond and provide initial estimates. We scheduled a walkthrough of the property, which they then followed up with a comprehensive proposal that detailed the condition of the property, what cleaning services it would require, and the phases and timeline of the project. When it came to scheduling the cleaning, they were extremely accommodating and worked with our schedules to get it completed as soon as possible. During the actual cleaning, they were efficient, timely, and communicative throughout the two days it took for them to complete the project. They provided videos and pictures of the residence after all cleaning services were completed and made sure we were satisfied with their work. Based off both the videos/pictures I received and the family members who were there in person, we were very happy with the results. The final payment aligned with what they had quoted us in their proposal and we were glad there were no surprise fees or additional charges. In addition to the services they provided, I also want to thank Leticia and Alex for their professionalism and how they handled the project from start to finish. I do not reside in the area of the residence so they helped provide numerous videos and pictures to me throughout the entire project and kept me updated the entire time. Even though it required more effort and coordination on their part, they were always professional, accommodating, and friendly in all correspondences with me. I highly recommend Pro Clean Solution if you're looking for any type of cleaning service and we will absolutely utilize them for any cleaning services we need in the future.

After taking days off of work as I must be in the office, my house was never cleaned. Not sure if…read morethere was a communication issue, but booked them one day and asked that they come before 3:30 and they wrote on the day to say they could not come till 3:30 and the second time (two days later) they were suppose to show up and confirmed the day before and did not show again because they needed a morning confirmation too. Except I was at work and could not have my personal cell with me. Left work again to be there at scheduled time and they never showed up.

Do not use this company. They canceled on me at 4:30 p.m. on the day they were supposed to repair…read moremy roof vent "in the afternoon" and it took four phone calls with 3 different employees to find out what was going on. Then they withheld my refund for two weeks when I told them I didn't want to continue working with such a disorganized company, and kept trying to offer a minimal discount to set up another date. It was bordering on harassment. The owner called me and offered me extra refund money not to post my opinion, which I declined, because this was a disaster. The front office doesn't seem to know what the technicians are doing/saying and vice versa. On the initial inspection date, Their technician arrived 45 minutes late outside a 4 hour window for the initial inspection, then sat in the truck for 40 minutes preparing my estimate, wasting my day from noon to 6 p.m. There was no document to sign when I made my deposit, which I should have declined to do in the first place, but be warned that they do not keep a document/paper trail. This was one of the worst customer service experiences I've ever had.

Called numerous times to setup service and they never responded. Condo association recommended…read morethem... big mistake.

They showed up within the hour with a super cheap price! Excellent service! Would definitely use…read moreagain.

Best prices for mattress removal in town! I scouted over 10 junk removal services and Git Rid Of It…read morebeat competitor prices by a landslide. Communication was great from Mike and his team. Couldn't have asked for a better service.

TMM came highly recommended from a friend and previous customer who was "so upset that they weren't…read moreavailable for their second move" because they'd done such an excellent job the first time. I wholeheartedly agree. Their website was easy to navigate and easier still to create a rough inventory of your belongings (take your time and confirm, room to room. Trust me: you own more than you think.) Once I'd submitted that Charlie reached out to me shortly after and was my point of contact throughout. I was able to make updates and adjustments up to the week of the move and even then I got 2 confirmations, one a day prior and one the morning of the move. A 4-man crew managed to move a 2-bedroom condo and a 4-bedroom condo into a single townhouse with a single truck, 1 trip between each location, and all in under 8 hours. Good men that busted their asses all day and earned every penny of their salary. TMM is not cheap but this is very much a case of quality work coming at an worthwhile rate; sometimes you need to pay more for the best service. You can certainly find less expensive movers but you would be hard-pressed to find movers of a higher quality. Book sooner than later, feed your movers, tip your movers.

The movers who moved me: - rigged the door lock so it would…read morestay unlocked. Which is fine if you're actively moving things in and out. But when you tell your client "we'll get everything and you won't even have to come back" I expect that exactly. Instead, a few days later when I made it back into town to grab the second set of keys, I found a car load worth of stuff and the door unlocked. - Took the primary door off its hinges, and didn't put it back on. Somehow, my friends, who are not professional movers, didn't need to do this. But the professional movers did? And didn't put it back? - were not former Marines or US military. And this one might be the biggest deal to me. Don't advertise that you nearly exclusively hire former military and veterans, then send me an entire team of none. As the daughter of a Marine, I I consider this to be on the level of stolen valor; you're exploiting the veteran status when all you did was hire people off the street. - the management and customer service team won't return my emails or phone calls. Today I'll be calling the Spotsylvania County Better Business Bureau as well as the Fairfax County Better Business Bureau to figure out log a complaint. If you can't complete the business transaction, you shouldn't be allowed to do business.

I wasn't planning to write a review, but after several reminders from Yelp, and after finding far…read morebetter alternatives - I decided others should be warned. This review is specifically about their move-out cleaning service. Their existing positive reviews appear to be for regular/standard cleaning, which is a different scope and pricing structure. Anyone searching specifically for move-out cleaning should not rely on the overall rating - my experience suggests it doesn't reflect this service line at all. This company reached out to me first with an attractive offer: full service breakdown, plus a discount. Once I engaged, the reality didn't match the pitch: * Communication was poor - I had to repeatedly chase them for callbacks. * The "quote" turned out to be just an hourly rate with a 2-hour minimum, not a fixed price. * When I asked what happens if the job runs long, they had no answer beyond calling mid-job to approve extra charges. * I gave full apartment details and had their supervisor visit in person to assess the exact scope -- yet they still refused to commit to a fixed price. * When I added professional carpet cleaning, they simply added a charge and claimed it would still fit the same 2-2.5 hour window, which felt designed to keep the quote artificially low. * After I asked for transparency and requested to speak with the owner, they messaged that they no longer wanted the job -- after all the time I'd invested. After reading other reviews on Yelp and Google Maps, I found I'm not the only one who encountered this exact pattern - particularly the refusal to commit to a fixed price even after an in-person estimate. This is not an isolated miscommunication; it reflects a deliberate business model built around mid-job upselling. By calling customers partway through the job to demand more money, they exploit the fact that switching providers at that point is inconvenient and costly, making most people simply agree rather than push back. This appears to be a calculated and predatory practice, not an oversight. I later found other reputable cleaning companies offering fixed pricing by apartment size/scope, plus a free re-cleaning guarantee if issues come up at final inspection. That's the standard to expect. Bottom line: if a cleaning company won't give a fixed price even after an in-person estimate, that's a red flag. Open-ended hourly billing gives them every incentive to run the clock, not finish efficiently.

I reached out to a number of cleaning companies via Yelp to get estimates for a deep clean for my…read morehouse and Liberty Maids was one of the first to respond. They exchanged messages with me for a couple of weeks and answered all my questions. The staff was super responsive. I ended up being able to schedule a last minute appointment within 36 hours while I was at work. I provided the details for my cleaning requests and was given a time frame and an estimate. The 3 ladies were scheduled for 8am and arrived at 745. They entered via my lockbox while I was at work. It took them about 3 hours to complete the job. When I arrived home from work I was beyond impressed with the work they did. My house was immaculate which says a lot being that I am a pet owner and a petsitter. They addressed all my requests and my house felt amazing. The price is a bit on the higher end but you pay for what get. Theybdid provide me with a discount code for being a first time customer. I had a great experience with Liberty Maids and would definitely use them again in the future.

Rosalina and her team were very nice and they did a great job on my house. She was prompt, had…read moregreat communication and offered a fair price. I will use her team again for future jobs!