Great people working there from the front door to the rooms. Everyone was very kind and supportive…read morewhile my dad was there ! Thank you!!

This place is horrific. my father in-law has received poor treatment extremely long periods of wait…read moretimes when calling for a bathroom break. over an hour in some cases. His arms are bruised and skin broken open and scabbed from rough handling. he has never had issues with incontinence but because the staff is lazy and afraid of liability problems they put him in a diaper and tell him to pee in it instead of respecting his dignity and helping him to the bathroom. in their care he has gone from being a normal human being to a shell of a person in just three weeks. we have done everything we can to find him a new place and finally ready to move him. so, my wife told them the day before that he was moving and the morning of with three hours of heads up to please get him ready. but when she shows up, they have done nothing. Even if you don't love your family do not bring them to this horror of a place. do not do it...

My Mom was 100 percent neglected at this facility. The CNA's and nurses did not move her in the bed…read morethe was they are supposed to. She was left to sit with soaking wet diapers for hours and hours. It took three plus days for the nurses to look at her bottom after she kept repeatedly telling them she was burning there. She got 2 bed sores, plus a uti and had external yeast infections under her breasts and in the creases by her thighs. The director of nursing is shameful: she is in charge of the nurses and CNA's. What happened to my Mom is a nightmare. She has been hospitalized multiple times now for these wounds. DO NOT SEND A LOVED ONE THERE BECAUSE THEY WILL BE NEGLECTED!!!

my mother in law was neglected here. she was not turned in the bed or moved every few hours. she…read moregot a bad uti here and severe unstageable bed sores. they let her sit in her wet diapers for 3-4 hours at a time. the place should be shut down for negligence

Avoid this place at all costs. They have my 73 year old father in house for rehabilitation. There…read moreis absolutely no communication between the staff and patient regarding test results and plan forward. He has been in this facility over a week and neither of my parents have any clue what's going on. No results, no doctor visit etc.. It gets even worse when I show you the food they actually expect you to eat. Who did they hire as the cook ? Homeless person ? The kitchen staff needs to be fired ASAP. Also the manager who let this be served. The only good thing I have heard is the nursing assistants are very nice and do a great job. Why has my dad not been given any of his test results ? Why are you serving food my dog wouldn't eat ?

My 99 yr old mom was admitted to this facility after she had a small stroke and acquired covid…read morewhile in the ER for 6 hours! I tried to call the facility numerous times at different times and the phone usually just rang and rang with no pickup. Trying to get any info on her condition or speak with her was impossible. I finally put a bad review on their site and got a call the next day. I was not able to visit her and when I finally was able to pick her up and take her to assisted living neither my brother nor I even recognized her when they wheeled her into the waiting room after a 30 min wait. Before the stroke she was living on her own and had no memory issues. When I settled her into her new room in Vero Beach she was so weak, depressed, disheveled. I was told that she was getting PT/OT at Emerald, but I don't believe it. She was so weak she couldn't do ANYTHING and needed help for EVERYTHING. I was with her for 10 days and by the end of my visit she was able to move herself and sit up in bed, swing her legs around and stand to get into the wheelchair. And that was with no PT, just my help getting her to move. Her memory improved and she carried on conversations just as before the stroke. She has no lasting problems from the stroke. This facility was chosen for us by the hospital. I don't suggest that you ever put a loved one there. My mom is fortunate that she did not have bed sores by the time she left after 1 month because I doubt she was ever out of her bed.

best place iv ever been they care and it's a place you find hope and everyday you grow stronger and…read morethey make sure you get all you need to get on road to recovery I believe they have everything need covered you go in and all you have to do is rest and grow please go there it's magical truly

Coastal Detox is an amazing facility. They truly value their employees & clients. In a state that…read moreis over saturated with rehabilitation centers I can honestly say that Coastal Detox is one of the genuine ones. What sets them apart is being family owned and operated. They also have an amazing clinical team that continues to go above and beyond daily for their patients. I highly recommend sending a loved one here who is struggling with substance use disorder as they will be in good hands and treated with the upmost respect and kindness!

My father has been at PALM CITY nursing and rehab for about a week now. There are bugs in his room,…read morehis food is always cold. He needs help standing up from a a chair or bed and this morning at four people have come in and no one has helped him. Very frustrating as I cannot be there 24 seven. Definitely would have to have second thoughts before putting another family member in their facility.

The only good part about Palm City Nursing was the rehab staff who are more professional. The…read moregeneral caretaker staff (nurses technically) was extremely poor. As mentioned by others, the call button is ignored. You could sit with loaded Depends for hours in your bed. Troubled patients walk in on your loved ones and frighten them until they scream for help. Call the nurses station and no one answers. You have to go down there all the time for them to address anything that should have been done regularly. I could go on but do yourself a favor and look elsewhere.

Absolutely the WORST Office. I had a Psych and a Therapist…read morewith NH, and I had issues with both. The Psych Dr. that I had kept insisting I had a disorder that I did not believe I had. When I mentioned that I believe I am Autistic and have ADHD, he declined that it was possible. The therapist, every visit would tell me that I am a problem, and after 3 years of outpatient care with this office, I was MORE SICK than when I arrived. The therapist would try to confuse me into thinking a certain way, by putting me down!! My husband heard what they were saying to me and told me to quit seeing them immediately, as he obviously saw signs of medical malpractice, manipulation and psychological abuse after I told him what they were saying to me. When I tried to leave the Therapist would call me trying to get me to stay with them for some odd reason when they heard I wanted to switch to a completely different company. I finally found a proper Psych and therapist with a completely different company, and for reference in this situation, I will note that they are amazing in comparison to New Horizons. The new Dr has Diagnosed me with Autism & ADHD, and have given me proper therapies for that without forcing pills down my throat the way New Horizons was trying to. I have been able to learn about my disorders and how to cope with them properly, and it has helped me stabilize my life and start healing. (You will not get help from New Horizons if you have ASD or ADHD--they admitted they don't deal with it, at all) It has taken me 2 whole years of therapy with a proper office to heal from the damage New Horizons ensued on my mental and physical health. And it's also worth mentioning, when I talked to management at New Horizons about my situation, they will gaslight you and still act like it's not their problem. And they admitted they don't deal with Autism. And that's the kicker! They kept me SICK for YEARS just because they know Nothing of Autism, misdiagnosed me because they know nothing about Autism! If they knew nothing about Autism or ADHD than they should have been honest when I said I believed I had it, and referred me to someone who does know and can properly evaluate me for it, instead of gas lighting me and insisting I couldn't have it and making me sick for years. Because as soon as I was diagnosed properly with ASD & ADHD, I got better. And that was NOT going to happen at New Horizons because they were labeling, misdiagnosing and putting me down constantly. All while not even acknowledging my concerns or letting me know that they don't deal with ASD. How Horrible, and I really hope that they don't put anyone else through this. I am genuinely concerned that they are still continuing to do this to other people. Please be careful if you go to New Horizons!

This place is unprofessional. I waited 45 days to be seen and was sat in front of a 7" tablet that…read morelooked like a child's toy. Couldn't understand the very unprofessional lady. Went back to see her in person and it only got worse. Would never recommend this practice to those seeking help.

This place is amazing. I'm almost three years into my recovery, and this place has a lot to do with…read moreit! Buba went over, and beyond while in my stay there. It really made a huge positive impact on who I am today. Thank you so much! Love you guys!

My wife and I arrived on a Friday night and had nothing to eat until late Sunday evening. We were…read morealso denied our medications for an unknown reason for that period of time too. We stayed there for 8 days until my wife was threatened to have her jaw broken and killed by an unstable client with a violent history. This place hurt us more than help us. We had to call the police to get our property back. There is 1 counselor that was amazing. He taught me how to golf buy other than that...a horrible place to be. The techs hated their jobs and did nothing for the clients and made sure to let us all know how much they hated being there with us. If I could give no stars, that would've been my pick so I had to give them 1 star.