Ordered a cake two weeks in advance. Was called two days before it was to be picked up with no…read moreinformation about the cake. I explained it again and set a time for pick up the next morning. Jana called that morning to postpone my pickup time from 11am to 5pm. I showed up to pick it up and she wouldn't answer the phone or door. Finally at 5pm she answered the phone and told me the cake wasn't ready. She blamed it on family issues but I got my own too. What a disappointment. Be careful if you order from her.

NEVER USE HER. She and her male helper showed up 3 hours late to the wedding. Both DRUNK. Yes…read moreDRUNK. The wedding cake only had 3 tiers instead of 4. She said the 4th layer didn't make it whatever that means. It was not even done when they arrived. They were putting it together in a back room. The icing was not put on thick enough and It was nothing like what was ordered. The cake was dry. The cupcakes were all chocolate-not the 3 special flavors that was ordered and paid for. The icing tasted like it came out of a Duncan Hines can. The grooms cake looked like a hot mess and stuff just thrown on it and part of it not covered with icing. Needless to say this lady should NOT be doing cakes. So unprofessional, disorganized and seems to always have personal matters. She even met with the wedding party 4 times before the wedding. Like who is DRUNK and has an obligation to provide a service to people. Even the venue people couldn't believe it.

she is a very wonderful , sweet nice lady! I have ordered 2 cakes from her and everytime she has…read moredone an outstanding job ! I will be ordering my cakes from her everytime ! She has worked with me non stop with my changing cakes and times and dates ! Absolutely amazing and the cake even taste amazing !!!!

Most amazing cake decorator in the business. Does not matter what you want, she can create it .read more

I can not say enough wonderful things about my experience with Melissa! We ordered a cake from her…read morefor our wedding and everyone could not stop raving about it! We requested it look "foresty" since our wedding was in Redwood National Park and she absolutely nailed it. She took so much stress off of me by basically designing it herself. I sent the cake topper to her from an Etsy shop and she worked with me through all of that as well! The cake was delicious, beautiful, and delivered right on time as promised. She even helped me understand how to store it and serve it for the best taste. She truly is amazing and I would get my wedding cake from her again if I had to do it all over again. THANK YOU so much for contributing this amazing cake on our special day. I will never forget it!

I highly recommend this business!! Not only are her cupcakes beautiful! They're also delicious!…read moreMelissa went above and beyond for me you could taste the love I am forever grateful and will continue ordering from her! I just wish I lived closer!

I was an almost too-chill bride and ordered my husband and i's wedding cake about 2 weeks before…read moreour wedding and Sonia was more than willing to accommodate for us!! Not only was she flexible, professional, and communicative, but the cake was beautiful and soooo delicious. We got married 10/25/25 so we went with a pumpkin spice cake with cream cheese icing and so many of our guests complimented it! I would highly recommend Cake Monkey to anyone.

Sonia was just all around amazing! From taking on my order with only a week's notice to making some…read moreof the most delicious cakes I've ever tasted!! She was inquisitive and wanted to make sure she got all the information right so that the cakes came out exactly like we imagined!! Her prices are completely reasonable and we were honestly so surprised with how big they were! She even went out of her way to add a special espresso ganache on the cake to add to the cakes flavor! She was super quick with replying and said she would meet us to pick up the cake, I mean one of the most exceptional experiences can't wait to but from her again for all holidays and birthdays!!

I will say upfront this is a really pretty cake, custom covered in a reproduction of a painting I…read moredid and my artist signature. That's the reason I gave 2 stars and not just 1. My good friend ordered me a custom birthday cake from this bakery. When he went to pick it up, it was not decorated to what he asked for (it was supposed to have additional icing detail on the sides and adornments on top). I cut into it and it looks good but the cake layers are uneven/thin, icing layers are thick in ratio to the cake and the sugar paper wasn't adhered well (wavy). The icing is overly sweet and the white cake was supposed to be wedding white but it's a buttermilk white. It's tangy, tastes off and the blue icing had so much color it has that dye aftertaste. The cake is pretty but it's not good. I don't know what my friend paid for it but I am guessing it was pricey because it was custom. I love supporting local but not if it's a poor product. I would think twice before buying a custom cake here.

The best thing about the very simple cake I ordered was the taste. It tasted very good. The decor…read morepart was...elementary. Like a child did it. Very disappointed. We had to spruce it up a lot on our own. The person there when I picked it up was brash. I had to sign a piece of paper saying I agreed that it looked fine?! She flash showed me the cake that was already boxed. She definitely wasn't proud of the work and when I got it to the car to look more closely at it, I understood why. I was pretty upset. It was embarrassing, thankfully it tasted good.

I ordered the Black Forest cake for a birthday. What I was expecting and what I got were two…read moredifferent things. I was expecting something like out of a Price, chopper or Hy-Vee bakery. Instead, I got a rich Cherry filled experience that I am sure we are going to remember for years to come. I will be buying my cakes from them from now on. Excellent cake!

Exceptional service!…read more Thank you so much to Susan for a last minute request for a custom cake. She made exactly what I had in mind!

I have loved McLains since I first moved to KC over 30 years ago. I just recently learned they have…read morea location closer to me! The chocolate drop cookies are to die for. Chicken salad is also very tasty.

For the first time ever I used McLain's for catering and I'm officially bumping my review from 4 to…read more5 stars because honestly they did such a spectacular job at such a reasonable price I'm already wishing I had another excuse to order from them again! A few months ago my sister and I hosted a baby shower for our other sister and after looking around an options we decided to go with McLains. It was a smaller group, and we were doing a brunch theme, and our sister LOVES sweets. That paired with our desire to support local, and our shared love of McLains, this was just the most obvious choice. We ended up ordering a cake and first of all I have to say their cake flavor choices are insane - I think we settled on a chocolate cake with peanut butter filling (YUM), but I don't think you can go wrong here. We also ordered one of their pre-set pastry bundles for pick up and honestly everything was wonderful. I think I placed the order about a week out and it was ready when I came to pick it up. What pushed this experience into five star category for me? Just the friendliness of the staff, the serving tools they send you home with, and how thoughtful everyone was. The food was also really just exactly what we needed and it was so good there were hardly any leftovers, I think the kids cleared us out by lunch! At any rate, if you're on the hunt for a great spot to support for your next brunch event consider McLains - they won't let you down!

Kim is the most talented decorator I've ever seen!! The cake tastes like heaven!!! So moist and…read morefresh! She uses buttercream icing to sculpt which is beyond amazing!! Thank u Kim for our Beautiful Chriatmas cake! You are such a talent!!!

I am just now getting around to writing a review but she exceeded our expectations for our baby…read moreshower cake! We had a baby unicorn cake and every detail was absolutely on point! As long as I live in Missouri she will forever be our cake lady!