On time, fair pricing, good communication throughout the entire process I highly recommend!read more

Vladimir took my dryer apart and got to the root cause behind what was causing the noise and drying…read moredelay. At the same time he also uncovered a huge clog in the lent vent. He vacuumed all internal lent and replaced the worn out parts all in a short amount of time.

Jay is great! He was so professional and knowledgeable . He took his time to make sure that…read moreeverything was exactly right. While he was there he heard a whistle sound from behind our fridge. We missed it. So he slid the fridge out and there was a leak in the ice maker hose. He quickly fixed it! Exceptional service and really nice careful people. We totally recommend them.

In my opinion, Good service, but overcharged on 2nd repair for labor…read more The part was reasonable & the technician was very experienced & pleasant.

We have had an outstanding experience with Appliance King! From start to finish, the customer…read moreservice is exceptional, and Marco will truly go above and beyond any expectation. Marco is knowledgeable, professional, responsive, and genuinely cares about helping his customers find the right solution. He will take the time to answer all of your questions, offer thoughtful recommendations, and made the entire process easy and "yes"enjoyable. It is rare to find someone who combines expertise with such a high level of personal service. A thoughtful, family owned business building on a legacy.

We shared the issue and model number of our washing machine, (it leaked)...and less than a week…read morelater they showed up with the right part to fix the problem! Very efficient and fair rates!

We recently had an issue with our dishwasher. After reading a few reviews, I reached out to a…read morecouple of businesses. Mikhail at MC Appliance Repair replied the quickest and was able to come out the next day! After spending an over an hour trying to determine the issue with our dishwasher, he suspected that it might be an issue with the pump. He orders the pump, comes back in 3 days with the new pump, installs it and then determines that the issue was not the pump at all but was due to a leak from our main faucet that was causing the sensor on the dishwasher to think that it was leaking! After all of that, including the 2 visits, he wasn't going to charge us anything!!! I gave him some money because he deserved something for his time! But I couldn't believe that he wasn't going to charge my anything! In this day and age when everyone is trying to nickel and dime you to death and/or overcharge you for simply coming out to check on a problem, I found Mikhail to be a breath of fresh air! I subsequently hired him to fix a separate issue with our ice maker. And he of course fixed that quickly and at a reasonable rate! Would highly recommend!

You'll learn a few things in this review:…read more #1 - Never use the "self cleaning" feature on your oven. #2 - If you already did, and the excessive heat has blown out some small part hidden behind your oven, don't just assume you need a whole new oven. Everything is disposable these days but it's not yet time to replace your oven. #3 - Call Mikhail, owner of MC Appliance Repair. He can diagnose and fix your oven (and probably any other large appliance that isn't operating as it should). I have a double oven so one non-working oven wasn't a deal-breaker but I missed broiling salmon while roasting brussels sprouts. I priced double ovens and learned not only are they expensive, but there's so many different sizes that replacing what I've got likely also requires some costly carpentry work. It was easy to book an appointment with Mikhail. He arrived on time and readily diagnosed the problem. He stated a repair cost and said he could return as soon as he had the part (which was ordered that day). A couple days later he was back and my oven - both halves - are now working. And, he seconded the notion that one should never use the "self-cleaning" feature of an oven. MC Appliance Repair was neither cheap nor expensive but rather, far less than the cost of replacing my entire double oven. The cost of the visit is rolled into the overall estimate so, unless you fail to move forward with a repair, you're not being charged any additional amount. MC Appliance Repair operates in my neighborhood. The owner is smart, knowledgeable, timely, and gets things back to working as intended. Just knowing about Mikhail leave me feeling like my appliances - all of them - have a much longer shelf life than I'd otherwise assumed.

Dec 16, 18: He was great, came out as frig totally died all of a sudden due to obscure failure of…read morepart (obscure because I couldn't find a typical failure of this kind in websites). It took about an hour but it got done. Reasonable $. May 30, 19: Part installed apparently failed (same sound, frig constantly cycling, freezer completely thaws and re-freezes, sometimes, all food inside suspect after stomach upset following chicken consumption. Called in a.m. and was booked but said he would call me back. All day, no call back. Called twice and left message asking if any openings for the next day, no calls. He's very busy, I understand, my this emergency of mine had zero warning at all until the sound became very loud the following day from a very quiet sound the previous as the frig just quickly died. I just wish I had been given a definitive response that he would, or could not get to me, or even a referral instead of leaving me guess. If he calls today and makes time to help me, I'll update this review, otherwise, I would rather seek a repair facility that had the bandwidth to return all calls in case of an emergency.

I've been a property manager for over 20 years and have used many appliance repair people. I must…read moresay the Gil stands above the rest. I had a refrigerator break down late on a Friday night (day after Thanksgiving with guests staying over in the house) and he responded immediately. He diagnosed over the phone with my renter and took charge to save the day. I've never seen a repair person respond and take action they way he did. Gil is extremely articulate and obviously very knowledgeable and skilled. Gil even offered a loaner fridge to keep the tenants happy.

Jim was referred to us by someone in the community. His same-day response was a nice surprise. He…read morewas efficient, careful, personable, and very knowledgeable. He basically disassembled our dryer, assessed the issue, fixed the issue, and reassembled our dryer in an hour. The charge for the work was fair and reasonable. I feels good that we now have someone dependable to contact if the needs arises. Mark H. in Fairfax

I had a very unique lamp that was probably from the 40's or 50's whose switch stopped working. I…read moreread the reviews for Jim's Repair Service and decided to try him out. I left a message and he called me back later that day. I dropped the lamp off on a Saturday morning. He called me later that day to tell me the lamp was ready to pick up, which I did the next morning. I was very happy with his repair work and fast, easy turnaround and very reasonable price. I would highly recommend him.

I needed to have my Sub-Zero refrigerator serviced, as it was only cooling food to about 50…read moredegrees. When I called Dylan, he was incredibly responsive and helpful even during our initial phone call. He arrived very punctually the next morning, quickly diagnosed the issue (low refrigerant level), and addressed the problem, all within about 35 minutes. Throughout the process, he was very patient in explaining how the condenser worked, describing the specific problem with my refrigerator, and detailing his recommendations and why he was making them. Throughout my brief experience with Dylan, I felt comfortable with his professionalism, and I trusted his judgment. Really a pleasure to work with!

I called Dillon Sheppard about my Kitchenaid refrigerator which had just quit working. He asked me…read morea few questions over the phone and told me that it was probably the control panel . He said that the control panel from that year is no longer made, that he could get one made, but that it would cost more than buying a new refrigerator. I thanked him profusely. He said "one last thing. You must buy a protection plan for the new refrigerator. That will save you a lot of money." I appreciated Dillon's advice and his willingness to give it for free! That's integrity.

GREAT CUSTOMER SERVICE FROM AN HONEST TRADESMAN Mike, the…read moreowner, is a great guy who knows his stuff. Due to operator error (me!) my dishwasher was on the blink twice over the past several years. He's was able to easily diagnose the problem and repair it. Both times, I was fully prepared for him to say that it was time to get a new appliance, since my dishwasher is close to 15 year old, but to my relief, Mike fixed it! It's so great to find an honest tradesperson who still does repairs! As an aside, my little rescue dog, who doesn't tend to like men in general, loves Mike! He wanted to sit on Mike while he was on the floor working. Dogs have good instincts about good people!

Our dryer's vent/hose was totally clogged with lint and detached from the machine. Fire hazard!!! I…read morecalled Mike of A.T.O.M. (Appliance Techs of Marin) and got an appointment right away. He arrived on time, had the necessary parts with him, did a great job AND cleaned up leaving the area cleaner than it was when he arrived! He's professional, kind, and easy going. Works hard and gets the job done as quickly as possible. Great experience and definitely recommend that you call ATOM for your appliance repair needs.