Customer service here is amazing! We rented a wheelchair for a week, returned it, and then…read moredetermined we turned it in too soon. Although they didn't immediately have a wheelchair available for rent, they took my number and called me back within hours to let me know one had just become available. Everyone I spoke with on the phone was friendly, helpful and knowledgeable. When we went to the store to get the wheelchair, I was also looking for ice packs for my knee, and Doreen was very helpful. She answered all our questions and provided good information. I highly recommend Independently Yours for medical equipment and supplies!

Very poor customer service. My son was put in danger from a poorly inspected knee scooter…read more Then I was charged for internal workings that aren't inspected after "hundreds" of rentals (per the clerk). And then was told that I can turn it back in after 4 days (rented for a month) and they'd still keep my money from the rental itself and charge me extra. When I asked for the inspection reports, she said no. And further explained that they don't do internal brake inspections.

Great Lift! Thomas was great getting our curved staircase measurements! Andy was outstanding…read moreworking with us to get a couple of the installation issues fixed! And it was obvious that the owner(s) of Lifeway stood by their work! Happy to have delt with them and happy that we have a great Bruno stairlift!

We moved into a home with a stairlift & had a tech come to uninstall it. They were knowledgeable &…read moreprofessional & did a great job.

I went over to see if they could fix my dad's lift for his wheelchair and since he gets help though…read morethe VA; we needed approval through the VA. Brian, which is the head of maintenance/shop helped us anyway! The customer service is the very best! Every time I have been here they are very friendly and they get things done! Thanks to them, I can get dad around with his electric wheelchair now. Thanks, Matthew Erickson

The VA recommended this place to install a lift for a scooter wheelchair for a veteran of this…read moreUnited States who lost his ability to walk serving this country. There were a few very difficult instances that we experienced such as in early January, we were there to get the lift installed and they told us that they had to get another lift to adequately fit on our specific car because the one they ordered was incorrect. This place is not close to us so it's a trek, I was upset because he should've had the correct one or at least called us before we came to just send us back home. He told us he would call us to reschedule, which he did but we had to cancel because we were sick. The last time we had scheduled this to be done we cancelled because of the weather. So we called to reschedule and we were told they would need us to come in leave the car for probably a week and he would do a little each day. This kind of punishing treatment is horrible by any company, especially towards a disabled veteran! I don't recommend this place to anyone!

I called Express Mobility Repair when my Mom lift chair quit working leaving her stranded . I…read morecalled around too a few providers and they all were two weeks out. My mom has a hard time getting up to use the bathroom without her chair. Express mobility said they have someone out before I could meet them there. set up a appointment for the next day technician was polite .Glad I found them would recommend them to anyone needing this service. reasonable rates and hit it off with my mother who is alone sometimes. Jeff B Sarasota Fl

From the owner: Personal mobility equipment repairread more