BUYER BEWARE! This will be long because I'm pissed about not only the poor service I received but the insulting treatment by this salon. I got Senegalese twists done Sunday 7/14/2013 and at first glance and from far off, they're okay. But many are frayed looking where the braider didn't make much attempt to trim, and some are loose and one has even come totally a part...that was the one I could see. Now the ones that are done properly look great The problem is there were so many that were loose, or jagged and I don't see them lasting the standard two months, if that. If it were only one or two, I'd be okay. But I paid $180 and numerous are not neat. The WORST part is when I expressed my grievances to the owner, she said they are beautiful and my experience was normal. The actual braiders in the salon however, were silent when I asked them the same question. When I looked at the owner's own hair that were older than my own by at least 2 months judging by her new growth, but didn't even look as worn as mine, her reply was that hers were $350?? They were smaller than mine, but the same length...NOWHERE does her site advise that price determines QUALITY!! And for $180 I should've gotten better than my braids looking ragged and coming a part after 72 hours. The owner was only willing to fix the twist that had completely come a part, and TWO others. She flat out stated that she wasn't going to go back and fix a lot of them...bc I was searching for problems??? If there were no problems to find, then there would be nothing to fix right?!! The owner is a sleaze. Even more RIDICULOUS, when I began questioning the owner more, about whether or not the way my hair was looking was normal or standard, bc I have never worn Senegalese, she would never answer a question directly, pausing when I compared mine to her own, and then THREATENING TO CALL SECURITY!!! MIND YOU, SHE HAD NOT EVEN ASKED ME TO LEAVE!!! She wasput on the spot, and nervous because she knew the service I had received was not up to par, but she wasn't willing to have to pay one of the braiders to spend more time to fix it, so she began cowering. The salon has great photos on their FB page, and even when I compared the photos that lured me in to what I received, her EXACT words, were photos can sometimes be deceiving!!!! I realized many of the reviews I read are from 3 months and older and they monitor what stays on their site. Unfortunately, I missed a post by a young lady under the recommendations on their Facebook page who was actually complaining that her 2 week old Micros are already slipping out! Had I seen her post before I went, I would have contacted her before scheduling. As I stated, the twists in my hair that are not frayed or coming apart are very pretty. But there are SO many that are bad, I know that the $180 I spent will not take me further than a month. My hair does not look like I just got it done 3 days ago and definitely not like I paid what I did. Yeah, these braids fit the name of the business, definitely $100 not $180. DO NOT GO TO THIS BRAID SALON. When they mess up, the owner will not honor the work, so you're playing Russian Roulette, depending on who's braiding and whether or not they are in a rush.
(12 photos) read more