Before I start, I want to make clear: I realize businesses are struggling right now, and that's why I debated whether or not to write this review. I decided to write it because I had been to this salon about 6 times (was trying to like it because it's close to my house) and the problem is not the quality of the job they do but the attitude they have and the astronomical prices they charge. I feel that I have given this business a fair chance to prove me wrong before going on here and writing a review.
I am going to summarize my visit today to give an idea of the events that have led me to write a review. I made an appointment ahead of time and arrived. Upon arriving I was of course offered a pedicure and other options not scheduled that would jack up my bill and denied. I ask the nail tech to help me find a nice fall color and she instead shoves the color samples in my face and begins to do my nails. While I'm looking for a color (with one hand) she does not offer to pause doing my nails or help me look for a color, so I give up. As she's filing down my cuticles to do my fill in she cuts my cuticle (this is not the first time I've been cut here, I realize it happens) and proceeds to say I had a hangnail that bled, evading the fact that she cut me and I was profusely bleeding everywhere. We continue and I finally get to pick my colors. She notes that I need to be sure these are the colors I want because she cannot take off gel once she paints a nail, (this is not true I have been getting gel for a very long time and it can be wiped right off with acetone as long as it hasn't been put under the lamp yet) she cannot be bothered with changing out a color if I don't like it. While she's painting my nails, I notice one of the colors has pieces of dust and glitter in it, I say something, and she completely ignores me, so I repeat myself. I ask her again and ask if she had another bottle of the same color, she proceeds to say that there's nothing in the polish and she's just going to add another coat. While she is applying the topcoat, I notice that my nails were not dry and the polish was coming right off onto the topcoat brush, I politely ask for a second coat since this caused severe streaking. Finally, I get up to pay and am not at all eagerly helped, she had already moved on to the next customer. The price for a FILL IN with gel polish was SIXTY DOLLARS. Keep in mind this is not a frilly place, this is a small NO FRILLS nail salon in a strip mall in Alachua. I did not get any special design, just gel polish. To make sure I was not wrong about $60 being an astronomical price for a fill-in with gel polish I called two other nail salons that are frilly and was quoted $30 total for the same service both places.
I want to reiterate that I understand this is a hard time for businesses. I took my time feeling out this nail salon and came back multiple times after other bad experiences to make sure my review was justified, and unfortunately it was.
I hope this review helps, thanks for reading. read more