I had a concerning experience at this testing center involving my service animal…read more I arrived with a trained service animal, which is permitted under federal law (ADA). Despite this, a staff member identified as "Joe" challenged my ability to enter with the animal and did not appear to understand the basic legal requirements governing service animals. The interaction was not handled professionally. The tone was dismissive, and the situation escalated unnecessarily despite the fact that the animal was calm, controlled, and not disruptive in any way. For clarity: businesses are generally not permitted to deny access to individuals with service animals, and staff are limited in what they can ask. This did not appear to be understood or followed in this instance. I am leaving this review not to be punitive, but because this is a training issue that should be addressed. Individuals relying on service animals should not have to navigate resistance or confrontation to access a basic service. I would strongly encourage management to ensure staff are properly trained on ADA requirements.

I had scheduled an appointment on Friday and I planned on moving Monday so I needed to do it that…read moreFriday. I didn't think anything of it. I went in for I9 and I've done it in the past for many internships. I wait about 20 minutes for a women to com out with an aggressive attitude when I greeted her and handed my passport. She aggressively told me that's it, we're your drivers license screaming that I need a drivers license. After I showed her this page she still didn't want to accept it. The page clearly states either option a (passport) or B (drivers license and xyz document needed) can be chosen. https://workforce.equifax.com/i-9-acceptable After showing her this, she still arrogantly insisted that "it's not her first rodeo ". Clearly she didn't know what she was talking about because I went to another location that immediately took my passport filled out my information and I was done in less than five minutes. I was very grateful/lucky to find a place that let me schedule same day. I highly recommend you don't go there, especially if you're on short notice. I don't recommend going if you're testing either because the place looks very disorganized and has a horrible smell. I added a photo of the place that I went to. The lady was very kind and attentive, and there was no wait.

I was impressed with Adam for taking the time to ask the right questions to understand our specific…read moreneeds. He was very thorough, responsive and thoughtful matching us with an exceptionally smart, creative and talented tutor for our daughter. Thank you Adam!

From the owner: We are exceptional SAT and ACT tutors that develop a personalized strategy tailored to your child's…read morestrengths and weaknesses. Our founder Adam Shlomi had an 800 in Reading and 770 in Math on the SAT -- good for the 99th percentile on both sections, went to Georgetown University, and has been tutoring for five years. We also offer free tutoring to those in need -- money shouldn't stop someone from achieving their dreams.

Marty is an expert on SAT prep. He knows the test inside and out, and knows the pitfalls that…read morebefall high school test takers. Very friendly and communicative. Price is reasonable.

Marty's is a great teacher! The class is very personalized and his test taking tips will help…read moreanyone score higher on the SAT/ACT. Marty makes sure to give each student dedicated attention, and is very patient with everyone. He makes the class engaging and fun. Would definitely recommend to anyone!

RUDE AND UNPROFESSIONAL CUSTOMER SERVICE…read more Beware of this company because if they are unprofessional when receiving in coming phone calls from potential customers, what is their service going to be like with our children? I called this company to get some information on test prep and spoke with someone named Dan who was very unprofessional and rude. He sounded like he was in the restroom and there was loud noise in the background. This interaction was very unprofessional and I would not entertain the possibility of even using this company for a second. Buyer beware.

Poor follow through and does not want to be questioned No plan no strategy. When asked for a call…read moreback to discuss - Dan went MIA and refused to follow up

Mindworks definitely appears to be a scam. We live in Nashville and the session at Vanderbilt was…read morecancelled a few days before the date. We only realized that the session was cancelled when we emailed to ask for the specific location on the Vanderbilt campus. Here's the response we received as it's been 16 days since we received the email promising a refund (keep reading at it gets worse): From: Mindworks Prep info@mindworksprep.com Date: September 6, 2018 at 07:18:56 CDT Thank you for your email. We sent an email to all registered email addresses earlier this week. This event has been cancelled. Refunds will be issued in 5-10 business days. Please check the email your registered with as well as spam for more info. Student Services MindWorks (855) 348-0444 Mindworksprep.com Empowering your Future! I called the listed phone # and my call was immediately picked up by the "receptionist" who said to send an email on Monday as "accounting" was not available. I then searched on Google and found these other Yelp reviews. I will be dispute the charge with my credit card company.

EXACTLY THE SAME EXPERIENCE AS OTHERS: No one who actually works for the company has EVER picked up…read morethe phone when I called. It's a number that is linked to some generic messaging center. Other reviewers have noted: paid sessions are canceled without notice and there are no refunds even if they don't hold the class??? This does not seem like it's a company; it's a scam!

DO NOT USE this site....go to the any other Pearson Vue site. The staff at this site are extremely…read moreunfriendly and unhelpful. They lack compassion and empathy for their patrons taking exams and complete disregard for their feelings. The older man was miserable and should not be a testing administrator. Very rude and unwelcoming environment, do not teat at this site. The staff at the other Pearson Vue center were very friendly and welcoming.

I am an elementary school teacher and I had to take a reading endorsement test. I looked online and…read morethis was one of the closest testing sites, so I scheduled my test for a Saturday afternoon in November. The place is a little hidden, just north of Commercial Blvd. & east of I 95. The building is not well marked; there is no sign that says "testing" or Pearson, and at first I thought maybe I was at the wrong place because the parking lot was empty. I went up to the front door and it was locked however there was an electronic door answering system. I searched Pearson Vue, dialed and a gentleman answered. He explained how to enter the building and also instructed me that I needed to go to the bathroom and wash my hands prior to entering the office. I was a little surprised that the bathroom was such a mess because the building is locked. It was a hallway bathroom for all the tenants and guests of the building but it was really gross and did not look like it had been attended to for several hours. After washing my hands I walked down the hallway to the Pearson Vue office. They seem to be taking every safety precaution, and there was a plastic sheet separating visitors from the staff. They also had lots of hand sanitizer. I was instructed to show ID, take off my glasses for inspection, and empty my pockets, I also had my picture taken and I had to pat myself down and lift up my hair so they could check the back of my neck. I get it that they are trying to be very secure however I did not appreciate the attitude of Richard behind the desk. He was very condescending and talked to me as if I was a child. I noticed that he also talked in a very "scolding" manner to the other 2 women who were there to take tests. I think he thought he was being funny, but it just adds to the stress of someone who is getting ready to take an important test. Right before going into the testing room; I was issued a locker and given a key so that I could store my purse or any other personal items during the test. I was led by a woman into the testing center. She also offered me earplugs and sanitary covers for the headphones that were at each station. I was glad I had those because toward the end of my test there was someone who was typing very loudly very close to me. At the start of the test there is a computer tutorial that lasts about 10 minutes. I found the tutorial to be very helpful, and the actual test was very easy to complete. It always tells you how many minutes you have left and what number question you were on. You are also able to go back and check your answers at anytime throughout the test. I used all my time to go back & check my work and I was thrilled that I was told I passed and handed an "unofficial score report" as I exited the testing room. I retrieved my items from the locker without a hitch. Overall it is a pretty good place to take a test; especially since there don't seem to be many options around.

Brandi resolved an issue with my books etc. I appreciate her help and I always value her customer…read moreservice help.

It took too long to send the books and then they didn't send all the books. They said the books…read morewere back ordered, but they took my money immediately. I started studying for my exam, only to find out they sent the WRONG BOOKS! I wasted a week studying for the wrong test. Finally, they sent out MOST of the correct books. I ended up taking my test without all the books (5 months after original purchase) and despite their best efforts, I passed. They should have given me all my money back although I only asked for a discount; they wouldn't even consider it. Do NOT give your money to these people. They are crooks.

Team of tutors is an exceptional service! I have been using them for my twin 7 year old daughters…read morefor about a year and a half. My girls just needed a little extra help and another layer of learning to keep them caught up with their classmates. They are on track now and I have their tutor Joanne to thank. Although they only see her once a week she has helped them become better students! Their communication and billing practices are super professional and user friendly. We love our tutor because she is a good match for my kids but the entire company is great! Prices are reasonable as well.

From the owner: We are a small group of tutors who share a passion for teaching. We each specialize in a specific…read moresubject and age group. Whether it be math, science, reading or test preparation, we have the right tutor for you or your child. There are no contracts, registration fees, nor any requirement to purchase hours upfront. You simply pay as you go for only the hours you need. * Math Tutoring: Algebra, Geometry, Pre-Calculus, Trigonometry, Calculus, Statistics (all levels) * Science Tutoring: Biology, Chemistry, Physics, Anatomy (all levels) * Reading Tutoring: Comprehension, Fluency, Grammar, Writing * Test Preparation Tutoring: SAT, ACT, FSA, HSPT, GMAT, GRE (includes materials and strategies) For more information: CALL 754-368-7921 (Jennifer)

I am thrilled to recommend the services of JLP Education Services. My daughter had difficulties…read moreachieving the SAT and ACT scores necessary for acceptance into Florida state colleges. She has always struggled with math and I knew she would need additional help to maximize her test scores. Fortunately, through a web posting, I came across JLP Services. I reached out to the Director, Jamie Sirianni by phone. Jamie returned my call within the hour (pretty impressive in the world of texts) and listened to my story and my concerns. Jamie spent time asking me questions about my daughter and her study habits in an effort to craft tutoring sessions for her needs. Jamie has helped my daughter immensely by giving her honest feedback in her sessions to help her realize the impact these test scores will have on her future. My daughter has gotten a dose of reality and understands how competitive it is to be accepted into good colleges and universities. This has inspired her to listen and remain focused when on her studies. Jamie and her team are committed to helping students learn and gain confidence in their abilities as they prepare for the next chapter of their educational goals. Thanks JLP...keep up the amazing service you all provide! Respectfully, Yolanda Alter

Hi my name is Ashlee Shimmel. Before I started with JLP Education Services my PSAT scores were…read morebelow average, and I knew that the SAT scores would be a major part is getting into the college of my dreams. My friend told me about how she received one on one tutoring. I asked her is it actually helped her scores, and she said yes they improved so much from the PSAT to her final SAT. So I decided to try this one on one training. I have taken 12 hours of training and I can already see results when I took the practice PSAT. I would recommend this service to anyone who is serious abut improving their SAT/ACT scores.