1. Pearson Vue Testing Center

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    Fort Lauderdale, FL

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    Pearson Vue Testing Center

    1.8 (8 reviews)

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    Premier Testing Center

    Premier Testing Center

    1.0(2 reviews)
    6.5 mi

    I had a concerning experience at this testing center involving my service animal…read more I arrived with a trained service animal, which is permitted under federal law (ADA). Despite this, a staff member identified as "Joe" challenged my ability to enter with the animal and did not appear to understand the basic legal requirements governing service animals. The interaction was not handled professionally. The tone was dismissive, and the situation escalated unnecessarily despite the fact that the animal was calm, controlled, and not disruptive in any way. For clarity: businesses are generally not permitted to deny access to individuals with service animals, and staff are limited in what they can ask. This did not appear to be understood or followed in this instance. I am leaving this review not to be punitive, but because this is a training issue that should be addressed. Individuals relying on service animals should not have to navigate resistance or confrontation to access a basic service. I would strongly encourage management to ensure staff are properly trained on ADA requirements.

    I had scheduled an appointment on Friday and I planned on moving Monday so I needed to do it that…read moreFriday. I didn't think anything of it. I went in for I9 and I've done it in the past for many internships. I wait about 20 minutes for a women to com out with an aggressive attitude when I greeted her and handed my passport. She aggressively told me that's it, we're your drivers license screaming that I need a drivers license. After I showed her this page she still didn't want to accept it. The page clearly states either option a (passport) or B (drivers license and xyz document needed) can be chosen. https://workforce.equifax.com/i-9-acceptable After showing her this, she still arrogantly insisted that "it's not her first rodeo ". Clearly she didn't know what she was talking about because I went to another location that immediately took my passport filled out my information and I was done in less than five minutes. I was very grateful/lucky to find a place that let me schedule same day. I highly recommend you don't go there, especially if you're on short notice. I don't recommend going if you're testing either because the place looks very disorganized and has a horrible smell. I added a photo of the place that I went to. The lady was very kind and attentive, and there was no wait.

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    Pearson Vue Testing Center - educationservices - Updated October 2026

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