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    1 Cochran Ford Monroeville

    3.3 (7 reviews)
    Closed 9:00 am - 8:00 pm

    Services - 1 Cochran Ford Monroeville

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 Cochran Ford Monroeville Photos

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    Spitzer Toyota

    Spitzer Toyota

    (104 reviews)

    We've bought 7 cars from Spitzer Toyota. 6 new and 1 second hand. Our last cars bought were a new…read more2021 Highlander and a new 2025 RAV4. Our 4th RAV4. Never had a single problem with any of them. The people in Sales are great to work with. Friendly and knowledgeable. We have our cars maintenance/service done at Spitzer. The service department people are great! Very friendly and understanding of your concerns. The people in the bays when you pull in for service couldn't be nicer. They've done minor work on my car, like checking tire pressure without charge. Always willing to lend a hand and answer questions. I recommend this dealership for anyone looking for a reliable car and great employees.

    I purchased a 2024 Toyota Grand Highlander from Spitzer Toyota (Monroeville, PA), and…read moreunfortunately, my ownership experience has been plagued by significant safety recalls, mechanical failures, and frustrating service hurdles. While the vehicle has potential, the reliability and initial customer support have been far below Toyota's reputation. Major Issues Encountered: Safety Recalls: Shortly after purchase, the vehicle was hit with the June 2024 side curtain airbag recall. Knowing that safety features might not deploy correctly in a brand-new family SUV is deeply concerning. Drivetrain & Electronic Glitches: I experienced persistent noise and vibration from the front CV joints/axles. Initially, the service department dismissed my concerns, claiming the vehicle was "fine." It was only after I insisted on a ride-along with a technician that they finally acknowledged the technical failure. It took several appointments to get this "annoying" and "noisy" issue resolved. Hybrid Battery Failure: My wife was driving when the dashboard lit up with every conceivable warning (Engine, Transmission, Airbags, Toyota Safety Sense). The car entered "limp mode," refusing to go over 30 mph. Toyota kept the car for an entire month to replace the hybrid battery chip. While a loaner was provided, a total battery system failure on a new vehicle is unacceptable. Power Liftgate Malfunction: Most recently, the trunk sensor has failed. The liftgate opens electronically but refuses to close via the button. Because it is a power system, closing it manually is difficult and counterintuitive. Driving Dynamics: The driving experience is significantly less refined than other Toyota models I've driven. Specifically, the braking system is not very responsive compared to the regular Highlander or the Toyota Venza. It lacks the "bite" you expect in a large SUV. Furthermore, you cannot drive this vehicle aggressively; it feels less comfortable and less satisfactory in its handling than the standard Highlander. Verdict: Between the mechanical defects and the initial struggle to have my concerns taken seriously by the service team, I cannot recommend the 2024 Grand Highlander. For a vehicle at this price point, I expected much higher quality control and a more proactive service experience.

    A&L BMW - Serviced with this fabled BMW fit & finish --

    A&L BMW

    (108 reviews)

    I just purchased a 2016 650 Xdrive Gran Coupe for my wife this week. We visited another BMW dealer…read moreon the east side of Pa and walked away without that fuzzy feeling. When we contacted A&L we were handled professionally, promptly AND got a fantastic deal. Everyone from the manager Alex to our sales rep Brandon, the business manager to the young man who was our delivery expert were on point! Best car buying experience EVER and I spent 26 years in the car business. Thanks to all the staff at A&L, we will be back for another car! Juan and Cheryl

    2024 BMW i4 M50…read more Compared to some reviews here, my experience seems pretty tame. But all this hassle for a brake flush? The good: Everyone was unfailingly polite. The technician provided some useful insight in his video. The bad: I've had more than two dozen brake flush services at dealerships (mostly VW/Audi) in my lifetime. Most also included an oil change and inspections. I always waited for them to complete while waiting at the dealership. Most were completed within two hours or less; none required more than three hours. Because I expressed concern with the stiffness of the manual steering adjustment, extra time was required. So, I was provided with a loaner (2026 740i -- it rides wonderfully, but what a barge!) and assumed my service would be done at end of day. I received an e-mail mid-afternoon with accompanying video at the end of which the tech explicitly stated that my car would be ready to be picked up at end of day. I arrived at about 4:30 pm; the car was not ready. The loaner I was given had an expired registration (I always check with rental cars), so I was given another loaner (another 2026 740i). The next day (Thursday) I had no communication from the service department. I had to drive to the dealership late that night to retrieve something from the glovebox of my car that I needed for an appointment the following day (Friday). I called the dealership late that (Friday) morning (~11 am) and was told the car would be ready and washed that afternoon no later than 1:30 pm. I arrived at 2:30 pm and picked up the car. The next day (Saturday), I found that the under dash panel above the pedals had been reattached improperly. After some research online, I got the panel removed (2 8mm bolts) and bracket adjusted (2 T20 screws) without having the airbag blow up in my face. A locator pin on the panel had not been slotted correctly. I managed to retighten the bracket and reattach the panel in its proper position. Today (Monday), I found a charge of $5.06 on my credit card; no receipt and no explanation. When I dropped off the (second) loaner car, I was assured everything was settled. I had the receipt for $15.00 worth of (premium) gas, but was told it wasn't needed. By the way, the first loaner must have been returned filled by the previous user with the lowest octane gas; it knocked noticeably under light acceleration. More than 48 hours of grief for what should have been a two to three hour service. What a kerfuffle! Trivial monetary cost, but major headache. Go elsewhere.

    Cochran Ford Monroeville

    Cochran Ford Monroeville

    (43 reviews)

    I ran over a piece of road debris on the Parkway East that totaled my car. It was towed to Ford of…read moreMonroeville because it was a Ford. When I learned it was totaled, I began to look for a replacement used car on their lot. After making it clear that I needed roof racks because I am a kayaker, after much back and forth, the used car manager interjected himself into the negotiations to say 'he had the power' to 'give me the employee discount', and he 'would take care of it all' and told the salesman he needn't worry about the previously written statement of costs for such, to just 'throw those away', on the installation of new roof racks on the vehicle I had expressed interest in. With that assurance, we closed the deal. Two days later I called to see when I could schedule my roof rack installation. Now the same used car manager said no promises of any kind had ever been made - in spite of the fact he made such promises in the presence of a second day sales associate. However, they did agree to sell me new roof rack at retail, and agree to charge me to install them. When I eventually heard back from the dealership owner, he told me I'd have to seek satisfaction from the same used car manager who 'bait-and-switched' me in the first place. Eventually I bought new racks from another Ford dealer because I no longer trusted this dealer, once I discovered that the "employee discount" the used car manager offered to 'give me' was substantially over retail for the same parts from any other Ford authorized parts supplier. After much threatening, the used car manager in question authorized installation of new Ford roof racks I purchased from another dealership, gratis. That installation has now caused a leak in the roof of my car which has soaked and discolored the headliner of my vehicle, and which resultantly drips into my lap now. I subsequently learned from another Ford dealership that Ford of Monroeville failed to use the necessary mounting hardware when they did my "gratis" installation - and then only used half of the required parts that came with it. Additionally, I have recently learned of the problem with the two piece capped lug nuts that Ford erroneously designed but continues to use. Since 2017, Ford has continued to sell cars with and thereafter sell the same lug nuts. "Since the swelling or expansion of the lug nut is a serious problem, many owners and technicians have complained that the wrenches provided in tool kits won't fit the lug nut after it has expanded making repairs impossible. Part of the plaintiff's lawsuit alleged that Ford continued to use the inferior lug nut design to save reduce manufacturing costs." This is a problem every Ford dealer has known of for years, not just because it's the subject of continuing litigation, but because their own mechanics can't get the damn lug nuts off with the standard equipment issued with each Ford. I learned of this problem when I had a recent flat tire. The AAA mechanic I had to call, because I couldn't get the lug nuts off myself, took 45 minutes to change my tire - and he used almost every tool at his disposal. He first told me about this lug nut issue. The retail outlet I went to to buy a replacement tire said they won't even agree to install tires on certain Fords because of this lug nut issue. Ford of Monroeville failed to advise of the problems this issue would present in the future.

    Update: As I'm just now seeing the businesses response. I wasn't aware an individual had to be…read morephysically in the building in order to have a negative experience LOL let me add, since it was unclear, the conversation with Dave was all via telephone. It most definitely made me not ever want to step into the establishment. Disgusting service, disgusting manager & clearly disgusting ownership. As I've previously stated, BEWARE OF THIS PLACE.

    J D Byrider - Exterior of building

    J D Byrider

    (20 reviews)

    I have purchased a car with JD byrider and within a week or two the engine light came on so I…read morecalled made an appointment took the car in they said something was wrong with the sensor or something like that I don't know the air or something I couldn't I don't know I'm not a mechanic so they looked at the car and they told me like I said it was something wrong with the engine not getting the correct ear or whatever then they also told me I had bad brakes and bad rotors well my first question was why would you sell me a card not only did you put my life in danger but you put whoever was in my vehicle in danger knowing the brakes and the rotors were bad and the engine so took the car and they fixed it gave it back to me the same day within 2 days the engine light came on again I called and made another appointment and they would not return my phone calls so I filed a complaint with their corporate you can look it up and also I found a complaint with let me find the information File Complaints - State Attorney General's Office: They investigate consumer fraud and can take action against dealerships. - Better Business Bureau (BBB): Helps mediate disputes. - Federal Trade Commission (FTC): Oversees deceptive trade practices nationwide. - Consider Legal Action - Individual Lawsuit: You can sue for breach of contract, fraud, or violation of consumer protection laws. - Class Action Lawsuit: If multiple customers were affected, a lawyer may consolidate cases into a class action. This is common when a dealer has a pattern of hiding damage or selling unsafe cars. - Auto Fraud Attorney: Specialized lawyers can advise if your case qualifies for class action or if you should pursue individually. JD Byrider Corporate Headquarters - Address: 12802 Hamilton Crossing Blvd., Carmel, IN 46032 - Phone: (317) 249-3000 - Customer Service Email: customerservice@byrider.com - General Contact Email: info@byrider.com Sources: So I found a complaint with both of them I did get response from them so after I filed the complaint they did take my car in and fixed it again . And I just had a friend just bought a car from JD byrider in the same thing happened again to my friend so they are doing this to a lot of people and it's not fair I hope this information given will help some people

    Literally kept calling and texting me about how I missed an appointment. And the laughed when I…read moresaid I had never spoken to them, they kept asking for a man.

    1 Cochran Ford Monroeville - autorepair - Updated May 2026

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