Ikea, located in the Causeway Bay area, was downstairs to the hotel that we had stayed at (Park Lane Hotel). This review can only comment on the food bistro section as we opted to grab a few treats during our stay in HK. The food bistro at Ikea is located on the basement floor. They are completely cashless where you do have to order from a kiosk. Once you finish ordering from a kiosk, you bring your receipt to the food pick up area and staff will prepare your food for you. What was neat was that Ikea in Hong Kong serves breakfast items, lunch, as well as desserts. Their soft serves also often change from time to time and we were lucky that they were offering a triple pistachio sundae during our time in HK. There is a small space (standing only) with tables where you can enjoy your food items as well. We stopped by Ikea on a weekday afternoon to grab some triple pistachio sundaes. What was frustrating was that we did have cash we wanted to use, however, the food bistro is cashless only where there was not even a cashier where we order from. We were forced to use the kiosk and pay by card. After paying I wasn't sure how it worked with picking up our sundaes but I figured that we would need to go to the food pick up area. Once we gave our receipt to the correct staff, she made our sundaes quickly. The pistachio sundae was delicious and full of pistachio flavour. A nice treat on a hot HK day for sure! read more

IKEA is literally right downstairs from the Park Lane Hotel where we stayed, so we made a point of stopping by for ice cream--because that's kind of our thing. In Taiwan, we really loved their black sesame ice cream, which was rich and creamy, so we were curious to try it in HK. Here, they offer the "yuen yeung" flavor, a split of Hong Kong-style milk tea and coffee. You can also order either flavor on its own, but we went with the mix. Unfortunately, the milk tea side was quite weak--very subtle in flavor and more icy than creamy. The coffee side, on the other hand, was much stronger and more noticeable. It cost HKD 8 (a little over USD $1), which isn't bad for a unique flavor, especially for those who haven't tried it before. We didn't explore the rest of the store this time, as we were really just there for the ice cream. read more

宜家家居 - Furniture Stores Near Me - Hong Kong, HK

Came here straightly for their cheap food, especially their durian desserts. So we went down to basement for a walk and OMG it was just packed with people! Like anywhere's else in Hong Kong I guess? But because it's the basement level the ceiling was so low it felt suffocating. And there's just not enough space for you to stop and take a look at the furniture. There are also no shortcuts so you cannot leave the showroom sooner. Worst ikea experience ever. read more

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Yes, I was once a part of that Blue and Yellow Big Box. As in I wore that yellow shirt. So allow me to tell you first hand that I KNOW what it's like to know IKEA from not only a employee side but also from a customer side. Somehow, in Hong Kong, it's much, much different than in the USA. What one might consider "college furniture" back in the U.S. it's considered a "necessity furniture" here overseas. I won't go into the in's an out's of it all but it's pretty clear to see if you know what to look for. I'll keep my focus on the "store" and "experience" part of it since I am now a consumer an no longer associated with any Ikea. It's not my first trip here and every trip back to this store is either more dreadful or more knowledgeful. Really, it only takes one time to go..."Ok, so next time DON'T DO THAT... or MAKE SURE TO DO THIS" I was hoping for more reasonable furniture places when we moved here but forget trying to shop a local furniture store that isn't over priced or in a location that doesn't deliver without a fee that costs nearly as much as the small item itself. Enter IKEA. While I severely missed having an IKEA when I lived in Hawaii, I think it would have done well there. But dang, here, in Hong Kong, I'm shocked at the prices of basic pieces. Hubby and I were shopping for a kitchen island, night stands and a closet organizer or basically closet. We knew we didn't want to spend a fortune but yeah still it happened. Especially when you consider the exact same pieces would be a fraction of the prices here. Deal with it. A few points when making big purchases. Your location and where you live will constitute how much the delivery fee is. Don't believe them when the associate tells you it's not in stock. Look at their computer. We ended up paying an extra delivery fee because the first time the associate told us it wasn't in stock the next day we went back and ...there were 3..that 's what we had seen the prior day but he wouldn't sell it to us...they shut down a conversation with... 3 words. "WE CAN NOT" period. No negation. Nothing. End of story. WTH?? Overall, this store is much, much, much smaller than any locations back in the USA. And comparable to those in Europe, it would be like one section! So this is small, very small, but real estate is prime here so what can you expect? It still has the basics. Upstairs showrooms, downstairs market hall, self serve, bistro and customer service areas. Come here with your patience and just know it's not quite the same but when you are in need, hopefully you will find what you need...or find it in stock! The employees are bilingual and usually through pictures or explanation, it gets communicated. In our case it's only taken half a dozen times, but it all worked out in the end. I'm grateful for IKEA but I definitely need a drink afterwards! Luckily there's plenty of food and drink places in the nearby shopping areas! read more

宜家家居 - Take escalator down to store - Furniture Stores Near Me - Hong Kong, HK

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Customer Service (phone) SUCKS! No one seems to be around so you end up repeatedly calling and being put on hold for as long as 3 songs! And when you do get connected the person do not speak English, even if you choose English option. The info they give you seems to differ from one staff to another. I went to CWB because I was told that they deliver to NT. Lo & behold! - THEY DO NOT. So I pile up my huge cart w items for 3 hours of shopping, only to be told in the cashier that delivery service is limited to HK Island only. It's typical of HK service industry, including banks - you cannot trust what one staff tells you because if you call again & ask to verify, it's going to be a different answer. You end up looking like an idiot holding crap in your hand, wasting an entire day. read more

Ugh! I HAVE A LOVE/HATE RELATIONSHIP WITH YOU IKEA! Ugh! I LOVE you because of your value. (I can buy a great shower curtain for $19HKD and a small clear plastic box with a lid for $3HKD...come on...that is a deal!) I HATE you because of your crowds. I LOVE you because you have everything to fit in the modular small spaces of Hong Kong. (Everything is just so and designed for a perfect fit!) I HATE you because of your crowds...it's like going down a lazy river in an intertube of peanut butter at a snails pace behind countless lingering people. I LOVE you because you are a feast for the eyes (They have everything you would ever need for every single spot in your house that you did not even realize you needed stuff for) I HATE you because I cannot pop in and out quickly from your store because of the slow, lingering, wandering, ambivalent people that patronize your store. I love you and I hate you Ikea. I will return, but I will be damned if I trick myself into going again on a Saturday...you are walking into the lion's den of the wicked lazy river of slow, wandering people if you do. Be warned! And go with the patience of knowing you too will be in the lazy river...it comes with the popularity of the IKEA brand. read more

Ahhhh, IKEA. Where do we start with you? You are both an abomination to the furniture world, also a convenient necessity in this modern age. Love or hate it, it is very likely that every single one of us has been to IKEA at some point in our lives. As with all of the IKEA is around the world, this one in Hong Kong is in principle no different. Sure, we don't have workers sleeping in the display beds, or children doing a poo in the display toilets, as they do in Guangzhou, but otherwise it's all consistently the same. I have found most IKEA items in Hong Kong to be more expensive then in the UK, but perhaps the markets here can sustain a slightly higher margin then in the UK (is it considered a semi luxury item in Hong Kong?), where IKEA is considered very much the lowest of the low. What IKEA does very well, is cheap and practical furniture and house hold items. In Hong Kong our alternatives are to go to the stores like Wing On, Sogo, Aluminium, or Hamptons, which can be quite expensive. At least with IKEA, we know what we are getting, and we know it is cheap. Now that we have established that we do need to shop in IKEA for our basic furniture needs, let me drop in a few of my thoughts as to how we can make it a much more pleasant experience... Never go at the weekends or in the evenings. It is MENTAL busy! If you can, go during weekday mornings. This may not be convenient for work, but you will be able to get everything done in a quarter of the time. Don't buy Christmas trees here, especially if you take delivery. You won't be able to see what you are getting (they deliver them from a warehouse), and you will in variably end up with a 6ft stick with two limp branches - I kid you not. Don't ever let the delivery guys put your furniture together. Do it yourself or get a buddy to help you. At a pinch, get a contractor to do it. These guys are to busy and rushed to do it, and they will make a hash of it. To end on a positive, if you want meatballs and Dime bars, do buy them here - yummy! read more

宜家家居 - Furniture Stores Near Me - Hong Kong, HK

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Ah, IKEA - my go-to store for closet organizers. As with stores located in other countries, you'll find an assortment of furniture, kitchenware, decor etc. for the choosing. It's also a bit of a maze to navigate through, so look out for shortcuts to skip through sections you have no interest in. The only thing I don't like about this place is the crowds. Avoid visiting during evenings or weekends if you don't want to spend a ridiculous amount of time trying to shuffle your way to checkout. During the summer, a lot of people make use of the air conditioning and will spend hours sitting on the couches and chairs. I once witnessed a group of secondary school students conducting a study session complete with cups of coffee. But, prices are affordable and quality is okay, so I'll probably keep coming back. read more

Unavoidable. Some days, this place is a lifesaver. Other days, it's straight up infuriating. Surprisingly, I've had good experiences with their delivery and assembly guys. (Do note that I have the luxury of staying home all day, so I've always had delivery during the week on off-peak times.) They've come within the time frame mentioned and have built my furniture usually in 30 minutes to an hour. Assembly fees probably vary depending on the furniture, but to give you an idea, for a crib I paid about $200HK extra. Of course, in-store staff varies. I once had to wait 45 minutes on a weekday to put an order in because there was only one guy working and each customer was a pain in the ass, asking way too many questions and the guy was clearly inexperienced. Queues at the cashier are pretty efficient and they do have a cash only line. Don't forget to bring a bag if you want to avoid the $0.50 charge for a plastic one! read more

IKEA is a low-cost global furniture chain serving up cheap housewares and some assembly required furniture. If you are new to Hong Kong, chnaces are you are going to head. If going to the store by the MTR to Causeway Bay, go out Exit E and then turn left. Keep walking for about 5 minutes and IKEA will be located on your left (it is underground, so look for the sign). If you reach the end of that street (Victoria Park) you have gone too far. IKEAs in Hong Kong are different than the USA, where you will have to have many large items delivered from their local warehouse. Do place an order, look for the desk just before the registers (just after the candles/plants). Take a number and wait to be called. Make sure you know the iteam number you need (take a picture) becuase the staff are not familiar with the inventory and seem unable/willing to look up items in my experience. Once you have paid for your items, you likely have one or more heavy bags. Time for a taxi! If you exit to the right, back towards Exit E of the MTR, there is a taxi stand located at the first (and only) cross street to your right. Some friends will head to the taxi stand at the Park Lane Hotel located behind the IKEA to avoid the lines. When you get to IKEA be prepared for the usual maze to get from Entrance to Exit. The shortcut doors are particularly well hidden and the bathrooms are also a challenge to find. In the couch/chair section you will observe tons of local Hong Kongers and visiting Chinese tourists camping out relaxing in the A/C on their phones (and sometimes sleeping). We have dubbed this "date night" for the many young couples we see hanging out in the faux living rooms. It is quite annoying if you are shopping for a couch and want to test it out. read more

It is honestly one of the worst places ever, but so necessary. Highlights include a million teens getting cheap food and free wifi, old people asleep in furniture, and wondering where all your money went. read more

I'll try to keep this short: We weren't planning to stay in HK for more than 2 years, so we opted for IKEA furniture. Of course you can't expect much. It's IKEA! Anyway, delivery was in 4 days. They were supposed to deliver by 5 - 8 p.m. They didn't show up til 9:30 P.M. !!!!!!!!!! NOT. COOL. So they rushed to put together all the furniture. Needless to say, they did such a bad job. The workers had to be 16 year old - definitely inexperienced as they couldn't put the furniture together without mixing up parts or breaking them. We have been here for 6 months and our furniture is falling apart slowly so the bolts need to be tightened from time to time. Anyway, IKEA Hong Kong quality doesn't match the price. If you can get to Shenzhen, I hear you can get much better furniture for the same money. I'd say that the only things that are worth buying is everything else that isn't furniture. I know there's other boutique places where you can get better furniture, BUT, we aren't willing to invest in expensive furniture when we're only here temporarily. Still, I wish there was another alternative to IKEA. read more

I went to Ikea (Causeway Bay) today, 29 June 2017, with the purpose of buying some coffee. I took 4 bags of coffee beans and asked the cashier whether I should pay or grind first. The answer was "pay first". I then paid and proceeded to the grinder. While grinding, I noticed somebody watching over me, a male staff. After grinding, I put the ground coffee into my bag, got some frozen food, then went to the cashier. That was the moment when another male staff, together with the previous peeper, came to me--- and to my bag---of the very coffee. Stealing??? Insulting!!! Dear Ikea, my long-term vender, some of your staff have been so offensive to your loyal customers and dangerous to your wonderful business. Please brief them, or fire them. read more

I understand that this is not America/Western Europe... but this IKEA here is TINY and doesn't actually stock anything, meaning we had to wait 3 weeks for anything to be delivered (to an empty flat nonetheless) and deal with items missing/discontinued from the delivery. Without many other low-cost furniture options (especially for a wardrobe) around here-- IKEA really sticks it to you! read more

Could be 5/5 stars, despite the slow moving locals that prevent anyone from walking at a normal pace through the store - who apparently also love to come here just to relax or sleep in the sofas and beds. But I'm giving this store 1/5 stars, as I just wasted my entire Sunday waiting for a delivery that never came. Only to have it be rescheduled after I emailed them and asked what was going on and why I hadn't heard from them all day. Was greeted by a surprised customer service agent who told me they knew all day they would not come, as they had 800 deliveries in their backlog! How about letting us 800 customers know!? Such retards! read more

I love IKEA.You can find nice stuffs for your home with affordable prices and good quality.I keep coming back here especially when I need something for the kitchen.My go-to store,very convenient. read more