I've stopped in here about 3 different times over the last few years. The first few times I…read moreunderstood they couldn't help and had no bad feelings over it because they tried. But after the last interaction yesterday, I will never consider buying anything here. Apparently it was too difficult to attempt to locate or order a 3-1/2" idler pulley for my 30 year old mower. I stopped in B/C I prefer face to face interaction and support of local businesses. The guy behind the counter, although he was nice, simply wouldn't even take 5 minutes to order a $30 pulley. The whole interaction was less than 45 seconds, barely looked at the part in my hand and told me to get it from Amazon and there was no way he could help, instead of pulling out the Oregon book he has behind the counter and flipping through some pages or trying to even see if they had anything close. Too bad, I was hoping to purchase a new machine this year from them with cash. Guess I'll find somewhere that isn't too lazy to help.

I normally don't post reviews but after looking at some of the previous reviews, I'm beginning to…read morethink a little bit different about this company. recently took my tractor in for repairs the cost of $1,400 .I was told 2 to 3 weeks got it returned short of a month.. picked it up, brought it home discovered The drawbar wasn't going down. It was a simple fix, but had to load it back up, haul it back to Gresham. They promptly fixed the problem and we returned home. I called to see if I could be compensated some for our time, lost and not being able to get my garden in with the sunshine before it rained . I was told definitely not , think I'll take my business somewhere else next time.

The have had my mini tiller for a year. I've been out of town a lot since they got it, but when was…read moreable to reach them by phone they were going to handle it right away and give me a call. Never received a call, now the phone number is disconnected. My neighbor says they are still at 606 SE 162nd Ave. I guess I will drive there and see what happens. Sounds like I'll be lucky to get it back even if it's not fixed

There's no Zero Star option. There should be, maybe even a Negative Star option. I called Jay's…read moreand told him that I had 2 cordless mowers that needed work - I was specific about the type of work needed. He said "bring 'em down," so I did. Looking around his shop it was overwhelmingly filled with gas mowers - looked more like a graveyard than a fix-it shop. Only a couple of other cordless, stacked on top of the stacks of mowers. I demonstrated the problems, and he then confided that he'd have to learn how to fix them. Welcome to the 21st Century. I asked how long and he said at least 2 weeks. I called at least 2 weeks later, a lady answered saying that Jay still had to learn how to fix them, so I told her that I would be by to pick them up on Saturday, ready or not. When I got there, it was obvious by the amount of dirt and dust that they were abandoned outside for the duration, untouched. And, the lady called me rude because I was an irate customer. I wonder why.

Our old Toro lawnmower chugged its last chug and gasped its last gasp, completely kaput. Great, I…read morethought, now we have to go lawnmower shopping. But wait! Let's check Yelp first. I read the glowing reviews for Darling, including one about a Toro just like ours that had been brought back from the dead. We called, dropped it off, got it back, and OMG, it looks and runs like a brand-new machine! (I wish I had a "before" photo, honestly, we had neglected it so badly it was ready for the scrap heap.) On top of that, Darling didn't charge an arm and a leg like most places do these days. This experience felt like stepping back into the 1950s, when people had what they called a work ethic. He's fair, honest, highly skilled, and personable. (and usually, only a 5-7 day turnaround). How does he do it?

My saga. I have a Husky w/Honda engine. It had been used for about 1.5 years and then rolled into…read morea shed for the last 7 years. It was put away as in rolled in and left to sit as is, no draining of gas, no wipe down, nothing. It had been replaced by a riding lawnmower. Today I have a son that just purchased his second home and needed a lawn mower for the new lawn. I thought of the Husky, but it was a poor sight at this moment. Dust, dirt, little oil, and plugged up fuel system. Started looking for a good repair shop, found reviews for Darling. It was located almost an hour & 1/2 from me. Decided to go anyway. Glad I did. Mike was on a service call at a customers home, so called him. He answered, we talked, I left my mower at his shop. I gathered that I should have called beforehand and also missed an online msg that he was semi-closed for a week or so. Despite all of this, he worked with me as if none of this happened or was important. Said no problem fixing the mower and gave me a very fast turnaround time, but I received an incredible turn around time with everything needing repair or replacement being done including a thorough cleaning on the outside. He is as all others have described. He helped me as if I had called first to make an appointment, and had waited until he was officially back to work, and was first in line. I wasn't any of these. Mike came across as an expert mechanic, friendly, concerned, and as what just about every reviewer describes him. Honest, reasonable, helpful, friendly etc.. I live in the Gaston, Oregon area, quite a way from Mike's shop! It was worth it- Thank you Mike. DC

I hired Juan from Allied Support Services to install a dishwasher in a 1940s home. The project…read moreincluded electric, plumbing, and cabinet work. Juan did an amazing job. Technically he was incredibly detailed oriented, thoughtful, and skilled. The project took two days. During this time he was very kind to my daughter and me, clean, and kept me posted on the process of the project. Juan was very competitive in pricing, he came out quickly for a bid, and was easy to schedule with. I would highly recommend Juan and will hire him again for any handyman needs around the home. Thank you!

From the owner: We repair Restoration Equipmentread more

when I picked up a log splitter the experience was good. the price was good. I picked it up right…read morebefore they closed for an early start in the morning. when looked over the splitter before leaving there is a pin that holds the splitter in place for travel. the keeper that keeps the pin in place could not be the original. on the way home the fastener that keeps the keeper in place came off causing the splitter to stand up while driving. I stopped I fixed. the Splitter worked ok. When I returned the splitter I let the guy behind the counter was very rude especially when I told him about the pin coming loose. He said they never had a problem before. I told him that there was no way it was the OEM locking system. He irritated that they never had a problem. on my way out I looked at another splitter that was the same and it had another jury rigged keeper but different. The hours of operation is another reason I will never use them again. I went there because the cost was cheaper than Home Depot. They close much earlier this means the cost is much more over all because operating hours. Home Depot 125.00. Johnson Creek rentals 175.00 advertised price less but it costs more and equipment is old and safety of equipment is not a concern judging by the person that checked me out. I was hoping to use a smaller more local company when I went to Johnson Creek rental.

Very great service and reasonable pricing. We rented a 16 foot A frame ladder. We will be back…read moreagain!

I went to the 'garden' department to look for a seasonal plant. I met Rori who helped me find what…read moreI was looking fo. She was helpful and pleasan. I purchased what I found and returned to buy more later. Rori was great.

My husband is working on remodeling our master bathroom. It's very small, so he ordered a ROUND…read moretoilet from Lowe's. The courier came on Tuesday in his own personal pickup truck (not a Lowe's company truck). The toilet had an elongated seat and will not fit in our bathroom. He told his that he was not allowed to take the toilet back, but that we should just call Lowe's and they would send someone to pick it up and bring us the correct toilet. My husband called Lowe's and was told that NO ONE WOULD BE COMING TO PICK UP THE TOILET. We were told that WE would have to bring it back. We told the customer rep that we do not own a truck. Just a small car. He said there was nothing he could do. I asked to speak to a supervisor, and he said, you can talk to one but the info will be the same!! So we squeezed the toilet into the back seat of the car and I drove it to Lowe's. I spoke to a very nice manager there (Kenneth) who was shocked and appalled that they would treat us this way when it was THEIR MISTAKE. He had me drive to the delivery area and he and another man switched out the elongated toilet for a round one. We thought this was the end of the story. But NO! Bruce is working on the bathroom now and ready to install the toilet. He opened the box, and there is the toilet, still inside the plastic bubble wrap, COMPLETELY IN SHATTERS!!!! I'm now waiting for a Lowe's manager to call me back to hopefully resolve this situation. We are SO disappointed in Lowe's and so FRUSTRATED!!! #loweshomeimprovement