Have reached out multiple times to customer service, left many voicemails, emails...tried social…read moremedia. I have not received ONE response back. Recieved a faulty jacket....bad small business, do not support. KARMA

Return policy is extremely rigid. If something is on sale, it's final- even though the online…read morelisting won't tell you that.

I was quite fond of this specialty store and appreciated it until recently. We were treated poorly…read morewhen simply asking about the possibility of a return. We made no demands, just simply made a request. We knew it was a long shot, but figured we would ask. We would have been okay with confirmation of the no return policy, but the owner was nothing but rude and condescending. She went so far as requesting the shirt be tried on and strung us along. She could have politely stated the policy and left it at that. Furthermore, we would have shopped and would have purchased an expensive dress! I have shopped at this store frequently and was well prepared to do so again. I will never again recommend, bring my friends and family here, or myself shop. I had been willing to spend a bit more to shop local, but I refuse to do so when having to endure an arrogant, snooty, sarcastic attitude. It's too bad the owner cannot not accept feedback, becomes defensive, and continues to treat people disrespectfully. Response: my review is as complete as it needs to be. You clearly don't care to understand or improve. As stated, the return was not the issue as we did not expect it. We just thought we would ask. Your rudeness and snooty, condescending behavior was entirely the issue.

So we came to GreenBay from California to see the game and my wife needed earrings. We came here to…read morehave her wear them and we paid $29.00 as the owner stated she hand made them. Well they did not last one day. They fell apart all by themselves. If your looking for quality things I cannot recommend this store. Good luck and go someplace else UPDATE: 07/27/2022 After my wife spoke with Jill, we were refunded the purchase of the earrings from this establishment. We thank you for standing by your store.

I visited this Chico's store on January 16, 2026, around 1:30 PM. I give that information because I…read moredid not catch the names of the two women working this day, but assume there is record of who was there. I was first approached by a taller woman with blonde hair, who asked what I needed. I told her I had an event that came up and I was looking for a dress. She told me they did not have any dresses in the store. I said I had found a dress online and was hoping that if they didn't have it in store, I would be able to order it, and maybe get it quicker going through the store. She told me she didn't know anything about that, and then sent me over to the other woman at the counter to get assistance. That lady was very busy opening a box of chocolates, setting them out and eating them. Finally, after a period of time, she walked behind the counter and said what is it you want? I told her that I was looking for the specific dress and was hoping I could order it. I asked her how long it would take to be shipped, I told her that I needed it by Wednesday of the following week. She seemed very put out, and annoyed by my request. She took, and ate another piece of chocolate, and with a mouthful she said "yeah, we tell people it's gonna take like 8 to 10 days to have anything delivered ". I was very off putt. The other woman there told me I should go to either Macy's or White House Black market. I did go to both of those stores. I found a dress that I liked but didn't love and purchased it. Then I decided to just sit down in the lounge area of the mall and go on your website. I ordered the dress, and chose next day delivery. It seems I will have the dress delivered by Tuesday of the week I needed it. I have never had a truly negative experience at any of your stores until today. I do hope the dress is delivered in time, and I'm sure it will be lovely. These two women do not know or understand customer service.

I've been to many Chico's stores and had a nice experience but the Chico's in Green Bay, WI is…read moreoutstanding. Brenda, the salesperson, was absolutely the best and really worked with me to meet my needs. She went above and beyond to assist me and I left happy and content! I'm from out of town but can't wait to return to this store.

I have bought from Twist Boutique online twice. The service has been extraordinary! And they keep…read moregood records so they could find what I liked before. Thanks so much

Excellent service from a friendly staff. Great hours every day of the week. I absolutely love…read moretheir clothes!

I love this store! It has beautiful dresses and other great clothes. They also have beautiful…read morejewelry. It is named after a young family member who has williams syndrome. This store is so family friendly, I love going there.

Barb, Sam, and Mike make shopping at Brinkley's a delightful experience. The Liverpool line, one…read moreof their staples, has now become one of MY staples as well -- machine washable, but a great suit-like sub with beautiful ponte knits -- and SNAZZY (love that jacket)! The customer service this shop offers should be the model for every clothing store: personalized, professional, and willing to help me think outside the box, sartorially speaking. My sister, who loathes clothes shopping, says that Brinkley's will be a stop every time she's in town because Barb made it fun for her. Now THAT is a testimonial!

such unique clothing & great customer service. You never know what you'll find and it's such a…read moregreat location too!

This is my favorite store! They have the most adorable tops, dresses and leggings at very…read morereasonable prices. I have had multiple compliments on the outfits I have purchased. The sales folks are very friendly and helpful. This store is a fun place to shop!!!