Everything always. Personnel are knowledgeable. Fit is developed with me personally. Customer…read moreservice is just about perfect! If they need to order a different size they do not try to misfit the customer to save time. In more than 20 Years I e. Ever had a poor fit or bad shoe!

Great service! They really take a good look at your feet and offer excellent selections. Had to…read morereturn a pair of shoes recently, they were very easy to work with.

Went to The Heel Shoe Fitters store specifically to be fitted for comfortable shoes, as I am…read moredealing with foot and knee issues. Most shoe stores are self-serve and I decided I needed assistance in finding the right fit. Hunter was extremely helpful and spent a lot of time fitting and finding the right shoes for me. And recommended some brands I wasn't aware of. One of the pairs of Xelero shoes ending up being very uncomfortable and I returned that pair several days later. The Xelero was very comfortable and stable. However, one of the shoe's "tongues" was very uncomfortable. It probably would not affect most people, but I have had issues which affect my ability to walk. I returned the Xelero for a different style of the same brand that worked better for my needs. Josh spent a lot of time assisting me finding the right shoe and fit. I am very satisfied with the service and highly recommend The Heel shoe store for anyone, but especially for anyone who has foot, knee or hip issues.

Wow! My husband & I both have various foot problems & our podiatrist recommended going here…read more. ABSOLUTELY INCREDIBLE. The staff is knowledgeable & patient & the variety of shoes & brands the store carries is amazing. We did not have an appointment to meet with a certified pedorthist but our salesperson, Angela Love was patient & found a variety of shoes for both my husband & I. She was aware of our needs & offered many helpful suggestions. We will be back to purchase more! Thank you again Angela!

Highly recommend! Custom-fit shoes. Fit difficult widths and sizes! Expensive but worth it Very…read moresatisfied!!!

Great customer service! Large selection of many different types of footwear.read more

A cute little shop in downtown Green Bay! I wandered in one day and was pleasantly surprised with a…read morenice variety of well selected clothing options with a wide range of color and material choices. The quality of the clothing is also great. I do wish they had more jewelry or shoe options though. I bought a few tops and a dress--all well priced for a boutique. Will definitely be returning!

Great boutique in Downtown Green Bay! Very clean and a ton of selection for dresses, pants, skirts,…read morejackets, shoes, belts, jewelry-everything you could want. And little tchotchkes to choose from. My shopping trip there I picked up two super cute summer dresses and two bikini bottoms (they have several swimsuits to choose from, great material and cuts). They have a lot of jewelry to choose from. The ladies working there were very nice and helped me with the changing room and helping get new sizes. I will definitely be back! :)

I stopped in here for the first time yesterday. I was impressed by the amount of merchandise they…read morehad. I was not greeted until about 10 minutes after coming in. The store was very clean and the lighting was nice.. not too bright, had a nice ambience about it. The quality of the garments seemed very good. The only thing is, after I told the sales associate my budget--(I was looking for a dress to wear to a wedding)--that I wanted to keep it around a $100 or less.. I was treated differently after that. Like I was trash basically. I expected the store to be a bit pricey just from the name alone, but ALL the dresses STARTED around $200.

A fun place to shop with a variety of choices. This is upscale women's clothing. They must have…read moreevery kind of spanx here. Beautifully put together outfits on displays. I'm not very familiar with a lot of the brands that are offered. I've not bought anything in the formal dresses but there are some gorgeous gowns here. The service seems excellent--I'm a bit intimidated by the sales staff, but they are attentive and professional. It's definitely an independent local shop that I wish we would see more of these days.

I got a pair of Twisted X brand boots from Coyotes and after two months of wearing them the inside…read moreliner tore wide open in one of the boots. I returned them to the store and was told I would get a replacement pair. Sadly that was almost a month ago and I have not received my replacement pair or been refunded my money. Starting to become disgusted with the service and now I am out 240 bucks!

This shop is a fantastic place to get your work boots, dress boots or even just another pair of…read moreboots because. They women there are beyond friendly! They make sure you are 100% happy with you choice all around! Even if you say I think these are the ones, they will say well let's try one more just to rule it out! Not to sell it on you but to make sure that the next size isn't an even better fit! HIGLY RECOMMEND

I have never in my entire life had so many problems with a business, let alone trying to obtain…read moreshoes for my special needs son and myself. I have always went to the New Balance Store in Appleton but since this store was close to our home it is why we went there. My husband, son and myself visited on a Saturday in August of this year ( 2018). We went in and my son and myself were both measured. The sales lady appeared incompetent about wide widths and took them over 20 minutes to place 2 simple size order for wide with. The order was then placed and were told it would take around a month or so for our shoes to come in. I get a phone call from a sales woman about 1 week later stating that someone placed the wrong order for my shoes and they did not make my size but they would order several different sizes but this woman was not sure of anything. I told her over the phone that I did not have time to sit there on the phone for 30 minutes debating shoes size and that I would think they should know about shoe size. I went in the store a week after this to get sized once again and the correct order for my shoes, I thought all was fine. I called yesterday ( October 1st) to see where my sons shoes were because it had been since August that we placed his shoe order and to check the status of my shoes. The sales person was utterly clueless. The sales girl said they had no order on file for us even being in the store but there are shoes there but there is no name on them. I am thinking to myself wouldn't a business have a name to an order for product. I asked the sales girl to get into their system and she could enter our name and address and our order would come up. The sales girl told me they have no computers that work. I was so frustrated at this point and told them I would just go to the Appleton store. The sales girl called back and then said, "Oh we have a pair of shoes here but not sure if they are yours or your sons or whose they are?" I told her that I have never in my entire life had experienced such a hassle with getting shoes. I told her we would just go to the Appleton store like I should have because the level of incompetence here is astounding, I wondered how these sales girls even dressed themselves in the morning? So today the phone rings and it is this Vander loop shoes. I asked the girl on the phone if she was a manager, she said she was one of them. I asked her if she wanted to hear customer feedback. She said yes, very rudely!! Then she tried to over talk me, accused me of yelling at her. Extremely unprofessional to say the least. I then again asked her if she wanted to hear from a customer and customer feedback to why I am so frustrated. She then says, "Yes, but accuses me of yelling at her staff." I told her that I am not yelling and would she really want feedback from a customer? She then began to accuse me of yelling at her. I then Yelled at her, "THIS IS YELLING YOU DUMB BITCH!" I slammed the phone up. She then calls me back. I see the caller ID and am like, "Oh now this is harassment." Get this, she calls me back and I answer. I ask her, "What in the world are you doing calling here?" She then said, "I was just calling to tell you I cancelled your order." I told her, "Do not ever call here again, bye bye." I would go bare foot before I ever went to this place of business. Warning for anyone reading this, If you have a special needs child or if you need a special order DO NOT, DO NOT, EVER GO TO THIS STORE! YOU WILL NOT GET HELPED AND THE SALES WOMEN ARE IMCOMPTENT, They make Al Bundy look like a genius!

Bought a pair of Merrill shoes today and they fit perfectly on my very unusual size feet…read more The salesperson was outstanding! Was In and out in 15 minutes. My kind of shopping. Sincerely, Dale

More like 3.5, but I'll round up and give 'em the four stars. Why the heck not?…read more This place is tryn'a be an independent wanna-be Anthropologie, I think. (That's a good thing!) It's cute and the décor is charming. They carry: Clothing, jewelry/accessories, candles, scents, shoes, lather rinse repeat - all women's. Selections skewed a little more boho than I'd like with a ton of Free People (seriously, A TON) which is a brand I feel I outgrew at the ripe old age of 23. Still, Joe's jeans/pants, a few other solid brand names and some cute stuff. A 70% off winter clothes and shoes sale didn't hurt anything, either. Prices are pretty marked up as best I can tell, some stuff more than others. That said, that sale made for some pretty solid steals...

Stylish clothing boutique in downtown Green Bay? Who would've guessed it! But Besselli has a…read moregreat selection of men's and women's clothing across a wide price range in a warm and inviting atmosphere. The sale room is in the back, but for anyone who will be around on Black Friday or the Day After Christmas, we were told the whole store will be 50% off. What a deal!