This is the best laser tag arena I've ever been to. The staff went above and beyond to take care of…read moreus. I had a group of about 10 young boys scheduled to play laser tag, and about 30 minutes before our reservation, I received a text from the owner letting me know their computer system was down and we might not be able to play. When we arrived, the system was still down--but the team immediately stepped up. The desk attendant gave everyone in our group unlimited arcade credits and even offered to cover the cost of another activity in town if we preferred. We decided to stay, and they generously ordered two pizzas for the group. They refunded my reservation in full since we couldn't play as planned, allowed me to reschedule at no charge, and sincerely apologized for the inconvenience. Then, at the last minute, their system came back online--and they still let us play a free game of laser tag! These guys truly know how to treat their customers. Exceptional service all around! Their arena is also massive and the gear is high quality. It was tons of fun and they said they are the 2nd largest laser tag arena in the nation.

Ladybug is awesome! She helped us out a lot! The other employee did to, but Ladybug annihilated us…read morein the last match! Great time was had by all...except for a few of us who were SPAMMED by our own group members, but in opposite teams.

Here for a friend of the kiddo's bday. Sophia was crazy patient and fantastic with my son when he…read moreeither left his card behind or someone grabbed it thinking it was theirs. Awesome staff.

For a place that should make people happy, it was quite the disappointment overall…read more Only thing going for this place is their outdoor mini-golf. The only reason being is that it's the only outdoor mini course in Spokane. Staff - The only gal who was working was quite pleasant and tried to make the place fun, while three other guys just looked surly and bored to be there. Arcade - The worst I've played at. Over a third of the games were offline or not working. The ones that we tried either errored out or were claw machines. Beware of the claw machines! I overheard a staff member tell another patron that they are on the highest setting for limited payout. We probably tried one that contained various Sonic characters around 30 times, and still wasn't on payout. Prize Counter - pretty sad looking and only tailored to kids, which I get, but a lot of arcades now tend to have a mixture that would lure adults. If we do come back, it would only be for the outside mini golf, but I would rather drive 40 minutes to go to Triple Plays outside mini golf, along with a decent arcade.

We finally tried this place out about a month ago, and honestly I'm a bit baffled why the reviews…read moreare so high. We used a coupon for $20 extra in credits, we purchased another $50 on top of that to start off to see how we liked it. During our visit there was a few birthday parties going on, kids screaming and running around. Most of the games we played seemed to be sticky or greasy on the controls. Unfortunately, several games that we wanted to play (power roll, coin pushers) were either broken or jammed. Also, each play was pretty expensive compared to other arcades we've played at. The only staff I saw was at their respective counters, none were seen walking the floor checking on things, or cleaning. The tickets we did win, there was nothing much in their prize area we wanted (too many junky toys and candy), so we gave the credits to a nearby kid. We enjoy seeing an arcade prize area tailored towards kids and adults. Unless they change it up, I highly doubt we will be back.

This arcade place as absolutely fun to go to lots of games to choose from I'll definitely coming…read moreback again!

My CDA Friends, do yourselves a favor and do NOT do your kids birthday or team parties at…read moreStrikeZone. Total Rip Off. We did my son's birthday party here, and we only had six kids and two adults playing the game for 1 hour and they charged us $150 with tax. If you go there and not do a party, you would only pay with a group of 8 or more $8 an hour or $10 an hour if less than 8 people. How do they justify charging the extra $80 by only having an area where we could do cake and ice cream, which is NOT a private room, as they stated we would have. Anyone could go and sit in there. By doing the party package, there is no free upgrades and there was nothing special for my son for his birthday, they did not acknowledge my son for his birthday. There is NO benefit to having the party package by paying the $140+ tax. Money better spent going to Triple Play & get a lot more for your money and the kids have a lot more fun for a longer time period. When I talked to the manager about just paying the hourly group rate, which would been $64+ tax, he said "I'm sorry that we can't help you. You signed up for the birthday party." Unfortunately, even though I had no idea of the hourly rate of $8 and nothing was included in the party rate, except an open sitting area to the public, with tables that anyone could sit in, for cake and ice cream. NO private room included, as stated in what is part of the package. I proceeded to tell him that I will never ever come back to Strike Zone and I will tell all of my friends how bad they suck & put on social media what a rip off they are. Save your money and go to Triple Play if you want to do a party. It's sad because the kids did have fun. I was going to do our basketball team party here for 15 kids. Not now, I'll take our money elsewhere!!

How awesone this place is. Its nice knowing my kid will run around and be active for an hour or two…read morein a contained and safe environment. But the best part is they have membership options it us really frustrating as a mother that everytime I want my son to do something active everyweekend i have to shell out cash i love this membership option I really wish more kid places around here did that. Thank you strike zone for basically allowing my 10 year to have a gym membership which he really needed I appreciate it.

A lot of additions and upgrades since 2017! We loved the VR…read moreexperience. The bowling alley could use some maintenance because even a 300 bowler isn't that great here but whatever, there's other cool things here. We enjoyed the indoor putt putt golf. The arcade had a lot to offer for all ages. Didn't make it to the zip-line but the employees said it's worth trying out! Between the water slides, the wave pool and the indoor outdoor hot tub, we all had a blast! We will be returning for sure!

Update: Vanessa from Triple Play finally contacted my wife today…read more What is frustrating is that her own message confirms exactly why this situation has been such a mess. She stated that their Sales Manager had a couple digits mixed up in Allison's phone number when he tried calling earlier in the week. That means Triple Play publicly claimed they attempted to reach out and had not received a response, while the real issue was that their own staff had the wrong number -- a phone number they had access to all along through the event planning process. So again, this was not simply "confusion between pass types." This was poor communication, poor follow-through, and poor handling of a group event involving children and families. First the arcade credit issue was not handled correctly at the event. Then the follow-up was mishandled. Then it was publicly framed as if we were not responding, when in reality they had mixed up the phone number. I do appreciate that Vanessa finally spoke with Allison and that they are now working on refunding the remaining arcade credit. That is what should have happened from the beginning. But the fact remains: our group spent over $2,000, the girls were let down in the moment, we had to pay the $225 ourselves to make it right for the kids, and the follow-up only happened after multiple public responses and updates. I am glad they are finally taking steps to correct part of it, but this entire situation still shows why I would strongly warn anyone planning a group event here to get every single detail in writing, verify every promise before arriving, and make sure you know exactly who is responsible if something goes wrong.