I honestly wish I could give 0 stars. My grandmother had injured her shoulder, had X-rays from her PCP and found nothing to be broken. She fell again AFTER the X-rays were taken and we thought maybe her shoulder had been out if place. This office was recommended by a family friend and she went to him earlier in the week to have them use some laser stuff and what not, they mentioned she would need her X-rays. She went in the following Wednesday under the impression they would be sent over to find they weren't there. (Keep in mind she has been in pain all this time) apparently we were supposed to pick up the X-rays ourselves, I called in to schedule an appointment to which they were "booked solid" and inquired to why they didn't take their own X-rays, apparently they don't do that. They also didn't communicate this clearly and how the hell is someone supposed to just go "get a new X-ray" without a doctors order? Furthermore the X-ray we already had was before she fell. I was told by the receptionist that they told her grandsons who had brought her in that she needed X-rays, it would be one thing for her to have misheard them but the grandsons didn't hear anything of "new X-rays" I feel they were just trying to swindle money and try and keep her coming back. read more