Amazing, same day service. Courteous, friendly and professional at a great value. Highly recommendread more

I called A & A Friday evening, and they came out the following morning. They were very prompt,…read moreprofessional, and pleasant to do business with. They were actually a little early. I have worked in customer service for many years, so I am somewhat particular in that area. I was quite satisfied their service and definitely recommend them!

Was able to schedule an appointment within a week. Professional, courteous and helpful workers who…read moregave updates along the way. Pumping took about 30 minutes from the time they arrived to when they left. $350, a very fair price.

Pumped out our septic tank, did a wonderful job. Very competitive pricing. Would recommend and will…read morebe using them in the future.

I have not use company but their driver about hit my vehicle at the roundabout on 106st I have…read morevideo if it. He was in the turn lane then cut me off about hitting my vehicle. I would like the company to reach out to about this he is so unprofessional

I had zoom drain come out to service a few drains and check my sewage line in my old 1919 home…read more They were timely, responsive and extremely professional not only helping me check and clear all my drains but also letting me know of ways to prevent damage to my drains and sewer line moving forward! Their technician Joe was so patient with me while I asked all kinds of questions and took his time not only clearing my drains well but making sure all my questions were answered. I would highly recommend them to anyone needing drain or sewer work done!

Fast and informative. Explained my issues, definitely will use them next time with septic issues.read more

Had my septic tank pumped a couple times by Knox so far. Service has been quick, simple and…read moreprofessional each time. Once the truck arrives and starts pumping, the work is done within half an hour (for a 1000 gallon capacity tank). During the process, the guys will ask to have a toilet flushed to make sure there's good flow going to the tank and no potential clogs. Job well done, guys!

Fast, reliable, good customer service, and at a reasonable rate…read more Called on a Friday afternoon for filter cleaning and tank pump. They came out on Monday morning. Very nice, fast and knowledgeable. I'll use them again.

ZERO Stars I am incredibly disappointed to say the least. We asked you to come pump our septic…read more Look at it. When I called you NEVER mentioned it would be 125.00 dollars. We have used you guys for the last 5!years. I will NEVER use your service again. A complete rip-off charging 125 to just come out. This was NEVER mentioned in the phone call whatsoever. I am done with your service. Never again. I could not be more disappointed. You have lost our business forever. -Bob Hightower

I highly warn those considering the services of this business to save themselves a nightmare and…read morenot use their services. In October of last year (2025) I asked for an estimate to fix a leak in the kitchen. I had no idea where the leak was coming from. Some rep named Bobby came over and went through an elaborate explanation of the "high-tech" methods they used to find a leak. So he had me sign a form that he stated was a simple explanation of what their services offered and that I would use their services if my insurance company agreed with the estimate. He then brought in a small device that he said was state-of-the-art in detecting leaks. He put on a pair of headphones and used a suction cup-type device to listen for a leak. Shortly, he stated he found the problem. It was a leak under the slab and he offered me to listen. I told him whatever, it sounded like a leak, but I'm no expert! He then gave me a vague invoice for $3000! I told him this was going to be submitted to an insurance company that required services to be thoroughly explained. He came back with another invoice that wasn't really that much better in explaining why the services were that much. I told him I would contact them when I got in touch with the insurance adjuster. He then stood up over me and stated he couldn't leave my home without collecting $550 for the services rendered in finding the leak. I told him he never mentioned those fees to me and he continued to state he couldn't leave until he got the money. Now imagine, someone in your living room threatening not to leave unless they get some money! It was really getting ready to get nasty until we got a supervisor on the phone who apparently advised him to leave and told me to contact them when I was ready to get the work done. Later I found out the leak was actually coming from a downstairs toilet with a leaking tank that was oozing under the flooring. So then I contacted Pristine the next day to cancel the contract per Indiana law. The company has been harassing me ever since still trying to say I owe them $550 for a service that was a fraudulent attempt to extort money for a service that wasn't even correct! This was the worst nightmare that I have ever encountered with a company. I shared it so you won't have to endure what I did. I believe that high-pressure tactics like this should be against the law!

I've previously worked at a plumbing company and understand the intricacies of a lot of the sales…read moremodels etc... but with that being said I was able to notice that my tech really went over and beyond to help me with my issue (stupid toilet crap, pun intended) cost was great and can even comment on the education that was given and follow up as well!! I'm a fan and will recommend this company to anyone in a crappy situation (did you see what I did there?) 5 stars!!

Absolutely the most unprofessional business I've ever dealt with lady who answers the phone is rude…read moreand obnoxious and over bearing and when you call her hand on it her husband gets on the phone like some super hero to take up for her instead of being professional and correcting the problem I would suggest this place to anyone worst business I've ever seen most unprofessional run business I've ever dealt with I owed a few hundred dollars my business has been closed for 2 months they acted like it was 200,000 and I've always answered there calls and never avoided them I was just really busy and forgot to go to bank even explained it to her and still was a total narcissist

We just booked a restroom trailer for our outdoor wedding with Bakers Septic, and it could not have…read morebeen a better experience! Jessica and her team are absolutely fantastic to work with and will do anything to ensure everything goes smoothly. The restroom trailers were super clean, tastefully decorated, and fully stocked with supplies. Thank you for playing a part in our special day! I highly recommend working with Bakers Septic!

we have a portable toilet on our property and the service is terrible,during the summer months when…read moreit's hot it gets nasty because they clean it only about once every six or seven weeks. I would NOT recommend.

Ever since new ownership I can't get any service or return calls. Quality of port o pots cleaning…read moreare not up to par. This new owner needs to be trained properly as well on customer service.

I gave this company around a grand for a sewer scope and jetting, less than a year later the entire…read moresewer line failed and was $25,000 to replace. Expensive mistake using them. Look elsewhere.

Ok. I am completely floored with the service I received with my main drain. Kels went above and…read morebeyond for me. They were here for about half an hour and fixed the problem with great care. All other companies can get lost. Honest and work done with pride. Will never use anyone else. Thank you

We were very satisfied with the work and expertise of this company! You won't be disappointed. The…read moretechnician was prompt and very courteous. We will most definitely call again with our plumbing needs!

From the owner: Plumbing, Emergency Serviceread more