Car wash, mats wash, vacuuming including back of SUV. Lots of areas missed. Paid extra to clean…read moreback of SUV

I have been taking my cars to Berlin Auto Wash since they opened. They've always done a good job,…read moreno scratches, no water spots, just a good value for the price. The personnel there are the hardest working people you've ever seen, and they have been there for years. This is definitely a five star operation.

I highly recommend Mark for car detailing at your own home (which was no more expensive than taking…read moreit in somewhere else). Mark was professional, courteous, communicated promptly, and even showed up early. His dad is his assistant, and they worked well together, leaving my car in great shape. Mark runs a tight ship!

Mark did a great job at a competitive price on my Truck. I would highly recommend his service!read more

You won't find better customer service anywhere. Honest high character people, top notch work and…read moreexpertise, wouldn't take my vehicles anywhere else. Great community supporters of the schools!

We thought we had an emergency tire situation. Stopped outside of Berlin...guy directed us to CC…read moreCustoms in Berlin. Saved the day...and our day trip to Chincoteague. Thanks, Chris!

Other than some confusion with the scheduled appointment, I was very satisfied with the job the two…read moredetailers did on my car. I had the mobile service where they do the work at your home, and they were at it nonstop for over three hours. The interior really needed a cleaning, and now it looks like I just bought the car! The price was reasonable also.

Ozzie and the team were fantastic! I went in for a tint job, and my car looks awesome. I highly…read morerecommend Elite Detailing for detailing and tint!

Nice self service car wash to clean all the sand out of your car before the trip home. Looks a…read morelittle run down but everything seems functional. Change machine, vacuums, pressure washer all working. Vacuum surprisingly works very well, and runs for quite a while on $1. They have an open bay pressure washer station if you have a boat/RV/truck and trailer which is nice.

Terrible car wash, needs a ton of work done to it. Just needed to get the salt off an old truck and…read moregot soaked doing so. Would've rather payed someone $2 for their garden hose.

A very smooth transaction. Everything happened as scheduled or 'promised.'…read moreThe car is beautiful with a glass-like shine. I was and am very pleased with the job here. Highly recommended. Pricing was competitive with other options and Inside Out is highly recommended.

Got the 5 year treatment 2 years ago go. Car still looks like it just came off the lot!read more

As you can see from my last review in March 2025 this is my favorite local automatic drive through…read morecar wash. I was here on Friday the 13th for the basic Pipeline car wash for $15. I paid using my credit card. Usually two workers one each side of the vehicle power wash all sides of the vehicle prior to entering the car wash. This time there was only one worker to power wash all sides of my Audi. After exiting the car wash usually two workers on both sides of the vehicle dry the vehicle and apply tire black. But this time only one worker was there and he did not apply the tire black to my tires. I had to go to my local auto parts dealer to purchase my own tire black. I will still return here because I like this car wash despite some issues today.

They damaged my brand new forged aluminum wheels, denied it, and utterly refused to make it right…read morein any way, shape, or form. Before you run your car through Waves, read this. I was a loyal repeat customer. Before my first visit I specifically asked a manager if their equipment would damage my aftermarket forged aluminum wheels. I was told not to worry, that even Porsches with large spoked rims go through without issue. I trusted that and kept coming back. What I didn't realize was that their loading track was gouging my driver side wheel during my visits. Three deep scratches, same exact spot on the outer diameter.. and the only wheel that's damaged? -- The one that loads directly onto their track. My other three wheels are completely untouched. The damage doesn't lie. I came in calmly with the car in person and a $175 repair estimate -- the cheapest quote I could find. I wasn't looking for a fight, I just wanted my wheels made right. The manager Scott reviewed the damage on my car, and later pulled up 2 dates of camera footage, then called to tell me they aren't liable. I visited multiple times in March and April. Their cameras only go back two weeks -- that's their limitation, not mine. I followed up in writing. The owner called personally and still refused to pay $175 -- despite the fact that only the wheel that physically contacts their equipment has any damage, in 3 exact spots on the outer diameter -- damage that could only come from hitting the same track repeatedly. $175. That's what my loyalty was worth to them. I have now filed a complaint with the Delaware Consumer Protection Unit and am filing in Sussex County small claims court. Look at the photos attached to this review. Then decide if you want to risk your wheels.

It's very expensive and there is only one option for the kind of wash. Also, it's the kind of wash…read morewhere you have to drive your car onto a rail and I'm not a fan of those. Only car wash in the area though.

The car wash removed the coating of pollen and got my car sparkling clean! The guys that were…read moreguiding us through and that did the wipe down at the end were quick and thorough. Very happy with this service.

I am very happy with Mark's detailing work. He responded right away with a quote. He came to my…read morehouse and he showed up on time. He and his crew not only did a great job on my car, they were able to reassemble parts of my passenger side mirror, wipe out scapes on the exterior, and found a lost credit card! I am tempted to go for their monthly maintenance package.

From the owner: Personal Touch Auto Detailing is a full Detailing Business servicing the upper/lower shores of the…read moreDelmarva Peninsula that provides with the up most Respect, Integrity, Honesty and the giving our customers the Best Auto Detailing that you can count with Hand car washes, ceramic coatings, stain removal, Pet hair Removal,Interior/Exterior detailed cleanings from waxing and polishing, clear coat scratch removal, scuff paint transfer, upholstery deep cleaning, leather/vinyl cleaning, steam/Shampoo cleaning, head liner cleaning, Engine Restoration,Mildew removal, kid crown/Ink stain Removal, Headlight Restoration and much more