Handles all my dental needs and between 7 AM and 10 AM Monday through Friday they accept walk-ins…read moreand that has been a lifesaver for when I've had dental emergencies for severe pain and they've been able to take care of my needs every time and then I have appointment appointments for Dental cleaning every six months absolutely fantastic

This is a lengthy but important review. Having lived in many places across Canada and the U.S.,…read moreI've been under the care of numerous providers. Alluvion is the first clinic where I've had a truly negative experience. When I was younger and had limited means, this organization operated as the City-County Health Department/Community Health Care Center. At that time, the staff were caring and considerate. Since transitioning away from the county, however, that environment has changed significantly. After my physician (a compassionate and capable woman) moved out of state, my care was transferred to a nurse practitioner. She decided to discontinue several of my long-term mental health medications abruptly--medications that should have been tapered, including some that should never be stopped suddenly. These prescriptions had kept me stable and functioning well for over a decade. When I expressed concern about stopping them and explained that I felt my life beginning to unravel, I was dismissed and told to defer to her judgment without discussion. I requested a different provider and was given another woman. While initially pleasant, the interaction quickly followed the same pattern--little interest in my perspective or medical history. When I asked whether my records had been reviewed and offered to have them sent over, this was ignored. My diagnoses and concerns were treated as irrelevant. The situation escalated when the clinic director entered and took a confrontational tone. At that point, it became clear this was not an isolated issue with one or two providers, but reflective of a broader shift in the clinic's approach. Although I was frustrated, I was not belligerent. I apologized if I had offended anyone, explaining that I was experiencing severe anxiety and withdrawal effects after being taken off long-term medication. Despite this, I was told to leave. I was never provided a formal discharge notice, either in person or by mail, which is a legal requirement. I again attempted to explain that I was not trying to argue but was struggling with abrupt medication changes. No matter. Additionally, without notice, I was removed from the sliding scale payment program and charged significantly higher fees, which they allowed to accrue, all of which I paid. Since this took place, I have received care at Benefis, where my experience has been consistently positive. While I am not given free rein in my care (& I've never expected to be given such), the providers are respectful, communicative, and genuinely attentive. I have heard many similar accounts from others who previously had positive experiences before the transition to Alluvion. For additional context, the organization has faced other issues, including a reported significant debt to the county: https://www.greatfallstribune.com/story/news/2019/11/12/cascade-county-says-not-profit-took-over-clinic-owes-480-900/2581244001/ If you have access to other healthcare options, I would strongly encourage you to consider them. In my experience, asking questions or expressing concerns at Alluvion led to being treated with suspicion rather than respect, despite the fact that patients should be active participants in their own care. Thank you for your time.

She places herself on a pretty high pedestal. When communicating my problem, she bluntly tells me…read morethat's not the issue as if she knows me better than I know myself. Very difficult to communicate with, terribly condescending, and a holier than thou attitude with arrogance.

I was initially excited to learn about Functional Medicine so I dipped heavily into my savings to…read morethe tune of $7,600 to show how committed I was to this program. I found the recipes essentially Paleo type foods with an emphasis on vegetables. Surely a good move. This was the easy part. Aside from food, supplements were mandated. Not a good move for me. My problem intensified so I notified the Doctor and my coach. In the end I withdrew from the Program because I found Functional Medicine was essentially Allopathic with the addition of rigid nutritional guidance and supplements that exacerbated my problems. This was an expensive lesson to learn. On the up-side, the staff are congenial enough but extremely busy and received on the job training. It seems as though this should be extended somehow but, then again, the predominant training would be allopathic. Hmm.

One of the best providers in this town! She always took the time to review my info at every check…read moreup and she actually listened. I can't speak for all midwives but the 2 I've had here were always much more attentive and reassuring than the regular OB/GYN's I'd been to. My baby days are long gone but I am so grateful I had her during that last pregnancy which was the most difficult.

The ladies in the back are outstanding. They make you feel welcome and help moms to know how to…read morefeed their babies and theirselves. There is a breastfeeding peer councelor who helps tremendously on latching and is always there when needed. There are registered dieticians who help with nutrition facts and give great advice and even recipe ideas. They assist with formula, baby foods and health foods for mamas! The best ever.

This clinic is only one of two in MT that offers an open MRI. If your claustrophobic then this is…read morefor you. I cannot express the gratitude that I have for this facility and the technician that did my MRI. She was patient, kind and explained everything in detail. I could not have gotten through the MRI without her

The billing department is worthless. I questioned a bill 4 weeks ago. Hadn't heard anything so…read morecontacted customer service. Was told it would probably be another 60 days. They didn't respond when I messaged them through their patient-portal. People in Helena complain about St. Peters, but their billing department is way better than Benefis.

they can not figure out their billing. if you do get good care they are certain to mess something…read moreup and later make you pay the bill twice. After several months and many calls from you taking time out of your day they may realize they messed up and return your money... hahah this has happened to me 3 times so good luck

Called this afternoon, explained my mom is losing vision in one eye and was advised to get a…read morediabetes test ASAP. Was told by the receptionist that she is not sure if they are taking new clients. Transferred me to Tara, Dr. Burk's receptionist. I explained our scary situation, she said "Umm yeah, I don't think we are taking new patients." When I asked if she knew of anywhere else in town that could perform the test I was told "They should have done it at the clinic that told her she needed the test." Thank you for absolutely nothing and for help locating ANYONE who could help us!

From the owner: The Great Falls Clinic is proud to be the largest independent group of physicians in Montana, but…read morealso understands that with that comes responsibility. Our responsibility as we continue to grow is to create more value for the patients we serve. One thing that will not change moving forward is that we will continue to have physicians and employees working together to bring the population of Montana the best healthcare possible.

Not a full service medical clinic. Mainly vaccines, diabetes program, and minor aches and pain…read moreremedies. No pharmacy. No doctors. Only nurses. Can't do referrals. Not really helpful but at least it's better than nothing.

From the owner: Your wellness is our priority. We take the time to understand your health goals, create a team to…read moresupport your work meeting those goals, and make a comfortable space to visit with your healthcare team. Our medical clinic focuses on providing holistic health options to all of our community members. We are happy to provide health plans that incorporate traditional and cultural aspects as well. Whatever your health needs, you can come to us for support. Call today to get the care you've be waiting for!

So the dr seems really nice but the service was horrible. My only advise is confirm everything in…read morewriting. I was called and told my insurance had a pass on the surgery I needed, I explained I was schedual end to move on the 3rd Vienna said she could schedual me for the 7.So I said I could push my move back two weeks for the surgery. I frantically spent the whole day changing an escrow closing date extending the rental i was in and changing the packers and pickup date through the military and it was not an easy feet. I then talked to her 2 days before the surgery and she said she didn't schedual me for the surgery and the dr can't do it that day and has no openings until the 17... So I'm basically screwed.