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    Zombie Tools

    3.7 (3 reviews)

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    2 months ago

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    Florence Ace Hardware - If Marilyn was alive, she would shop at Florence Ace Hardware.

    Florence Ace Hardware

    3.3(9 reviews)
    16.4 mi

    They were exceptionally helpful! I'm not from this area and helping a friend fix up a place, they…read morehad everything and of course more:) a little pricey, it's a small town and not Home Depot, but we'll definitely be back!

    Went to the store to have my chain for my Ryobi chain saw sharpened. They said it would be ready…read morein several days. They called me when it was ready. I paid for the sharpening as I have picked my chain up from the store. Several months ago, I had thought the chain was already sharpened when I had paid for the sharpening. Today, I have a tree limb that had fallen and discovered by surprise that the chain saw blade was never sharpened. It took me 25 minutes just to get thru a 5" diameter log. The saw is still very dull. It is probably too late for a refund because I should have tested it the day I have picked it up at the Florence Ace Hardware Store in Kentucky. Very bad service. The employees at this store had lied by saying that it was sharpened when they did not do a tiny bit of work sharpening my saw. This is consumer fraud. I am not ever going back to this store again. One of your employees is not doing their job when neglecting to sharpen my chain saw blade. Yours truly, Bernard J. Sandman 743 Johns Hill Road Wilder, KY 4107-1420 859-982-4855

    Photos
    Florence Ace Hardware - Meet Rudy, another Ace dog!  We are his tennis ball hookup!

    Meet Rudy, another Ace dog! We are his tennis ball hookup!

    Florence Ace Hardware - Meet Katie, a family member, head cashier, and the one at the register who will talk your ear off about football!

    Meet Katie, a family member, head cashier, and the one at the register who will talk your ear off about football!

    Florence Ace Hardware - Meet Ann and Allie; two of the family members that make shopping at Florence Ace Hardware a special experience.

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    Meet Ann and Allie; two of the family members that make shopping at Florence Ace Hardware a special experience.

    The Home Depot

    The Home Depot

    2.2(35 reviews)
    1.5 mi
    $$

    Customer service at this store is terrible!! We…read more(unfortunately) had to spend over $1,200 in order to complete our latest project, and once again had to support Home Depot because other local vendors do not offer the items that are needed. It might be the fact that we do our shopping in the late hours of the day that constantly allow us to encounter the rude and plainly displayed lock of customer service the employees at this Missoula, MT Home Depot rendered! I would specifically like to shine the light on the precious lumber crew that so boldly ignored us during our trip on October 20th at 8pm. Connor and his crew watched my husband at first, and then the two of us struggle loading lumber onto our cart and literally just walk by and later just sat at the lumber isle a few feet from us. I wanted to share my experience with the person in charge. It took a few minutes to be directed to the store manager. Trying to find this person was a struggle as well.... not everyone knew where the manager was or even the manager's name (female employee at self-checkout area). In any case, found the manager at the customer service counter. Shared with him my frustration! Apparently, the customer needs to request help from the store employees. It is not "common sense" for employees to see the customer need and act on it!! He apologized and offered to talk to the lumber crew. I can only trust that the manager followed through with his offer. I truly do not expect the so important customer service to improve at this store. I will definitely shop during the day hours, maybe at that time customer service is more prominent??

    I have always had good experiences here and never any issues when it comes to having to exchange…read morethings. Although this location is s smaller than many other Home Depot stores, they have just about anything you need, just a smaller selection in comparison to stores in larger cities. I have been coming here for 13 years, and have always preferred it over our local Lowe's. I have never had any problems finding help from employees. They have a pretty big selection of all the necessities like appliances, lawn mowers, grills, lighting, cabinetry and countertops, flooring, and much, much more. This is the only place we buy our paint and supplies because they offer both Behr and Glidden, which we prefer. In their garden department you can find landscaping supplies and in the spring and summer they carry a wide array of trees, shrubs, perennials, and annuals. They carry both organic and non-organic potting and garden soil as well as various sizes of pots and planters. Home Depot is always my first stop for anything "home improvement."

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    The Home Depot
    The Home Depot
    The Home Depot

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    Zombie Tools - hardware - Updated May 2026

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