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Frankfort, IL

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Zoelife Psychiatric Services

3.5 (6 reviews)
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Marquis Robert W MD Sc

Marquis Robert W MD Sc

2.5(4 reviews)
2.0 mi

Received a letter in mail today. It says we were given a 30 day notice of termination verbally day…read morebefore our appointment. Well, we have caller ID and nobody called nor in the case of a missed call, there was no message left. In my own attempt to make heads or tails out of the contents of said letter. Which dates do not match up, I called our primary insurance carrier so that I may be able to correctly see what is owed. We will then send it on to our secondary to get this paid in full. We were done wrong, plain and simple!

My mom Amy has Munchi syndrome by proxy took my brother & I to him our whole childhood & teen…read moreyears. He agreed with her & didn't listening to our concerns. Had us on multiple high dose meds to a point we seemed autistic at young ages. My. parents had us locked in our rooms with plexiglass borded windows & alarms & locks on our doors growing up claiming my brother was not safe. He agreed with my parents to have my brother sent away to live in bording schools. My parents had me with a staff member my whole school years. When I turned 18 | told him I wanted off all meds that I didn't think we had these issues, he agreed & I've done phenomenal in life for last 20 years. I'm married now 9 year relationship I own a house & only have depression & mild adhd on one medication with no side effects. We don't talk to our parents & they are doing the same to my niece now, she was once normal & now on same meds & issues. Maybe he didn't know what my mom was doing but he ignored major red flags.

Farid Karimi MD PC

Farid Karimi MD PC

2.4(11 reviews)
3.8 mi

I have been "troubled" my entire adult life. I am now 69. I have seen more then one professional…read morein my lifetime. Dr. Karimi is the absolute best. He actually spends time with you getting to know you. He will chatter until he discovers something that has your interest. Once the discovers that subject he will discuss that. After we have had our "discussions" he has changed my medications (or not). Being the professional that he is, he knows it is necessary to get to understand his patients as individuals to provide the best treatment. By conversing with his patients he has a more accurate understanding of "whats going on inside"; since, we as patients may not be able to accurately express feelings. The mind is a "mysterious thing" so to speak. He is very good at resolving those "mysteries". He is not like the majority of psychiatrists I have seen, who just shove some pills at you and then send you on your way. Counter to what others have stated in their criticism, he does not think he is God. I cannot understand why she would make such scurrilous accusations. Also, as the science of psychology has proven that, in most cases, medications are the best way to control the deleterious effects associated with a "troubled mind". Providing such medications is the primary purpose of psychiatrists at this point in history. For other forms of treatment, such as talk therapy, people see a psychologist. Unfortunately, I do have to concur with the other commentators, that his office staff isn't very good. The staff often seems confused. The people behind the counter change frequently, so I suspect a high "turnover" rate. In the past, one might wait hours to see him when one has an appointment. However in the last two years that situation has greatly improved. Now the wait time may be only 15 minutes to a half-hour. All in all, I highly recommend him. As a doctor I would give him five stars. I deducted one star because of his staff.

0/10 Dr Karimi and GPS refuse to release my medical records…read more They will not help you or keep records of you trying to contact them. They will abandon you. After enough time goes by you are just screwed. DO NOT LET THIS MONSTER NEAR YOU OR YOUR FAMILY.

Family Counseling Service - Our Garage space houses a fully functioning kitchen to help teach adolescents life skills such as cooking.

Family Counseling Service

2.0(4 reviews)
29.2 mi

I've bounced around therapists for some time because I couldn't find the one that would actually…read morework for me. After starting to go to therapy here I instantly saw improvement in myself and how I felt. I began to see my therapist as a friend and someone I can trust in and I can safely say I'm not going anywhere else any time soon.

I will be leaving a more in depth review of my experience at this location soon. I have been a…read moreclient since 2018, and absolutely I do not recommend this therapy site, its current therapists or its leadership. Problems do not get resolved and instead leadership (Eric Ward) becomes condemning / defensive from what appears to be ego injury over feedback. I was stunned how he spoke down to me. Therapists tell you one thing and then tell someone else another thing, breaking trust. It's an unfortunate place. I was told I was not committed to their site despite being a long term client since 2018. There were errors on their end of going back and forth on whether or not I could do sessions over audio or not and when it got confusing; they just condemned and blamed me in a childlike manner. It was due to scheduling incompetence on behalf of FCS...the receptionists have given inconsistent information on whether or not I could do audio sessions. Because the receptionists went back and forth on what kind of session I could book, I was told I wasn't compliant. I also tried one therapist and didn't have a connection and was told I was not compliant over this - so be careful. You should be allowed to try a therapist without being shamed for deciding it's not a fit for you. However this got thrown back at me as "not being compliant with treatment" by a manager a few years younger than me who simply has a degree. However the lack of professionalism in these ways shocked me of the effectiveness of said degree. I am stunned to say, my session content also got thrown back in my face with him using it as a reason to belittle my concerns as I was told "I've read your medical records." I mean that is seriously scary to have someone gaslight your concerns away because they say they read your notes on session. And what in session would invalidate any of my valid concerns? Basically you do not want your personal data that's supposed to be HIPPA compliant thrown in your face by these people when you have feedback about staff giving inconsistent info to invalidate your concerns. How I was treated, it reminded me of a cult. Haven't they ever seen a Dr Ramani video on narcissism? For now I will leave you with the AI summary that popped up about reviews for this place; which I couldn't agree more: Reviews for Family Counseling Service are mixed, with some users praising the quality of certain therapists and others criticizing the overall experience, particularly citing concerns about inconsistent counselor quality and potential issues with management and staff treatment, according to information available on platforms like Yelp and Indeed. Negative aspects mentioned in reviews: * Inconsistent counselor experience: Some users report encountering inexperienced or less qualified counselors. * Management concerns: Several employee reviews on platforms like Indeed criticize the management culture at Family Counseling Service, alleging poor treatment of staff and inconsistent expectations. * Client experience complaints: Some users share negative experiences related to appointment scheduling, communication issues, and feeling disregarded by the staff.

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Family Counseling Service - Street-view of our building with a free public parking lot across the street! One block from the Aurora Public Library.

Street-view of our building with a free public parking lot across the street! One block from the Aurora Public Library.

Family Counseling Service
Family Counseling Service

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Zoelife Psychiatric Services - psychiatrists - Updated November 2026

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