Management has changed and I find it so annoying that my 2 phone calls were not returned. My 3 rd…read morecall was returned about 10 days after I left my message. I called back an hour later and got the VM and still haven't heard back. Also no hot tub operating. And no posting to the why. The pool finally opened which will be nice. My neighbors are also annoyed at management. Enough said.

We found Zocalo when we decided to move here from another state. We contacted Zocalo and spoke…read morewith Lori about the options and possibilities of moving in early October. Lori was friendly and extremely helpful and flexible since we were on the East coast. She worked later than scheduled to take us through a Facetime tour of one of the available condos. When we contacted her weeks later to inform her that we would need to move in about a week earlier she worked with us, had the construction workers work on our condo to finish in time for our early arrival. We have now been here almost four months and it is great! The place is beautiful, the area is gorgeous, and Lori and Ron are the best! They both are very friendly and helpful...they make this place home.

My experience was the polar opposite of what I see on this site. Managers were manipulative,…read moreunkind, and treated me like crap because I complained that my neighbor's smoking was making me sick. Horrible people.

These apartments are a wonderful place to live. The staff are incredible and work to ensure the…read moretenants are happy. ​

Beautiful complex. Located near grocery stores, bus line, a few restersunts and retail store. Very…read moreclose to acclaimed Prep School Saint Michaels. Gated, gym, swimming pool, hottub, laundry room, security, dog park and nice trails around area.

In the process of getting my dream apartment thanks to Heydi! The facility is beautiful and new for…read morea reasonable price in a great location.

Everything seemed fine until I moved out - then I was hit with a post-lease $50/day surcharge for…read moreEACH DAY I wasn't present in the unit - what???? Caveat emptor: Don't have a second apartment, do overnights, or go on vacation. Or don't move out.

My experience as a single female in her 20s living at Talavera was horrible. I did not feel safe…read moreand had numerous issues. My air conditioning didn't work, the apartment had cockroaches and insect problems, I installed security cameras that were frequently tampered with, and my neighbors had many people coming and going at all hours, to name a few of the issues. The final straw was when I returned from vacation and my door had been kicked in and apartment broken into. I immediately moved out because I no longer believed I was safe and Talavera charged me rent for an additional 30 days and a termination fee equal to 2 months rent for breaking my lease a few months early. They made no accommodations for my situation, took no responsibility and just told me that crime is not their problem. I would not recommend this apartment complex under any circumstances.

Staff is very friendly and accommodating. The apartments are straight out of the 90's and the…read moreowners are cheap slum lords. Price is not worth what you get.

I needed to book a last minute trip for my mom and brother. We wanted something with 2 bedrooms…read moreand hotels with this setup didn't have the rooms available. I searched a bit and found Casas de Guadalupe. They both loved it. They were able to walk downtown for coffee and lunch. The location was easy to get to and close to the roads needed to get to my aunt and uncle's houses. I accidentally booked the wrong dates but Mary Ann was super nice and helped me fix the dates and also moved them to a slightly larger casita. Bonus - they allow dogs! I think I found my new go to location for trips to Santa Fe.

Mary Ann and Gary are very friendly and accommodating. I've been with them for a few months and…read morethey are consistently great to us. Mary is quick to respond to my messages, and she is always working to make our stay pleasant. The casitas are absolutely adorable and clean! Mary Ann keeps everything you need in the casitas for short or long term stay. Washing machines, refrigerators, dishwashers, essential cleaning supplies and toiletries... I even have a Firestick on my television so I can watch my favorite Netflix shows! There is also ample parking to go around for everyone. Gary will come by occasionally to clean up the porch area, and he checks up on us to see if we need anything. Just a great overall experience, which means a lot to me! I highly recommend this place!

As of December 10, our experience with the leasing agent, Omar, has been exceptional…read more First came the tour. Omar insisted on showing us all the units that were available. They ranged in price. Although we were attracted to the second unit and wanted to stop with that one, because of his insistence we were able to chose the third one which had the best price and it was located over a heated pool with a double viewing fireplace, beautiful finishing colors and the best parking distance, which was the shortest. Second came the leasing paper work. This gentleman absolutely made our paperwork and submittals seem effortless. He went beyond normal efforts and made it all go smoothly with ease. He secured our desired choice and assisted us completely. The attention to detail and his commitment to assist was amazing and we are greatly thankful. We look forward to the move-in day and beyond. Lise Hamel-Holland

My mother lived in these apartments and we just got her moved recently. Thank God! It's been four…read moreyears that she was asking to have a window repaired in her unit done. No one listens, responds, or seems to care about her. And the lease agreements are insane. Whoever owns these units are crooks!

The best rental I have ever lived in, hands down !!! I moved in because it was the first place I…read morefound available for a decent price, when I first came to town. I stayed for four years, because the management and building have been so lovely. The community inside the rental building is awesome. Everyone is friendly, and most folks jive with just about anyone. Management is kind, communicative, and responsive. Literally anything I've needed has been addressed promptly, with no pushback or issues. You couldn't find a better place in town.

Met with Mike and Andrew who own building #7 and saw a good studio loft that would of been perfect…read morefor us had it been a two bedroom. Didn't know what to expect as we had never seen one of these units before and was pleasantly surprised. Loved the studio's open space and the outdoor balcony facing the mountains. Plus the owners were revamping and upgrading the space with a stainless kitchen and new countertops. Located mid town in Santa Fe it's a great, convenient location and is mixed use for both residential and commercial. If you're looking to rent a loft, for work or to live in, check out building #7 as it's tucked away in the back with plenty of parking and seems very quiet.

Do Not Move Here!! When I wanted to move out, I was 59 days…read moreand a couple of hrs from moving. They want perfectly 60 days (though maintenance does not perform any activities) before moving out. Sounds like a scam its because it is!! They charged me for cleaning specfic parts. Little do they know, I took a video. Place is a scam. Thin walls, poorly insulated where your bill is waaaayyyy higher, if you have autopay, they will charge as much as they can. My favorite part of it all are the thefts. There were so many thefts; one was performed directly in front of me. They refused to do anything (such as adding cameras). There are so many options. The cost is also terrible. A single bedroom is 1800 while a two bedroom is 1500? How does this make any sense.

Lived here for 1 year. Very peaceful for awhile... we were located on the second floor and started…read moreexperiencing a severe ant issue. The ants started in my living room, migrated to my daughter's room, then back to the living room into the kitchen, they were everywhere! on the second floor?! how?! Very unprofessional behavior from Marlene Armijo. Multiple times not only did Marlene try and gaslight me, she also bluntly lied. She would constantly tell my partner and I "She's never seen an ant issue like this is her whole 10+ years. She's never had an ant issue in this building. It's from my trash can (in my dining room with a regular amount of trash in it.) it was always redirected to us and never them. I have evidence from around the property that this has clearly been an issue, and maybe i'm the only one that cannot deal with it and just live my normal life. as well as my partner felt this way. I talked to previous tenants about their issues and experience and 2 other people stated they also had a severe ant issue and terrible management issues. Both me and my partner had to seek therapy over the ants and the way we were treated. As well as illegally entered our apartment multiple times (highly suggest getting a camera for your front door as that's how we figured this out and turned over to our lawyer.) did not try and compensate us for any of our hassles and heartaches. Maintenance at one point came in and destroyed a couple pieces of my decoration, was never replaced or compensated. Pest control would let himself in without any prior notice or and i never out in a 7 day request. Would always spray and not let me see or know what he was spraying in my apartment, mind you I have an infant. went into my room even after being asked not to go in there (the only reason I know is because of the camera we had to set up.) Marlene also tried to lie and say pest control did come by and I wasn't home after I had scheduled for that day. Pest control admitted to not even being scheduled for that day and that Marlene was trying to flip the script. Only owned up to the truth once I mentioned my camera. Drama. Drama. Drama. and a whole bunch of unprofessionalism. Makes me never want to rent again, because of the poor taste they gave off. I know LANL employees look at these often because of price comparisons to Los Alamos's market and where it's located. be very careful, in general doesn't matter who! Originally they got a deposit of $500+ then another $620 at move out because of the prorated amount they said would be put toward credit. Now sending a bill for $180+ dollars , when realistically they owe us money. Everything has been turned over to our lawyer, and now the state,and BBB. From 20 yrs old - 100yrs old watch your back with this management and especially Marlene ( New Mexico Court is always your friend as you can see she's been in a case previously. a quick lookup on facebook mention of "Rancho Carerra" will bring up anything your looking for. I have Plenty of photos of other peoples reviews, and my own experience. If you do choose to go through these apartments make sure to know your lease. Very sad situation as this was our first time renting as young tenants, our baby did most of her first here. Sadly by the end of it we felt uncomfortable, unwelcome, and pushed out.

This is a wonderful Senior Community! Gated, QUIET, secure and extremely well-maintained! It is a…read more'tax incentive' community, meaning that the rents for qualifying seniors (low income) are subsidized and below market rates. The temnants here are quiet, very pleasant, and the amenities, while a bit slender, are wonderful. There is a clubhouse with activities, a miniature 'dog park' and also ample places to walk your dog, with 'clean up' bag dispensers easily available. Celestina, the manager is a delight to work with, and the views surrounding this community are very nice. The grounds are very well kept and beautiful year round. We have lived here over 5 years and love it.

the grounds are lovely ... construction and insulation are not…read more Expect $200- $300 utility bills. Each apartment must also have a water account which runs $50+. You can also join in on your neighbor's conversations - through the walls. This complex has over 100 units but there is no recycling. The tubs are not handicap accessible - even in the handicap apartments. The doors to the office and 2 apartment buildings do not have automatic buttons - making it difficult for tenants who use wheelchairs or walkers.