Zizzi High Wycombe, Never again! Zizzi's High Wycombe attitude is awful.
I visited Zizzi High Wycombe with a group of 10 friends for my birthday at the beginning of August.
After a 45 minute wait, we still had no drinks. It took them over an hour to provide us with drinks, then over two hours to provide food - without any apology or explanation, despite questions and requests.
At one point, a pregnant woman amongst our group had to leave, as she could no longer wait for food!
After the visit, I asked to complain to a manager - no one came. I called the head office, no reply. I wrote a letter - no reply!
Finally, I emailed and had a response saying the operations manager would get in touch with me - a month later I haveh heard nothing.
As the service was so bad, Zizzi's have not had the manners to apologise and didn't even offer a bottle of wine or something as a gesture on the evening, I will certainly not visit their high wycombe restaurant again and will make a point of avoiding their chain entirely. read more