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Zips Car Wash

2.3 (3 reviews)

Services - Zips Car Wash

Auto detailing work

Car wash

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2 years ago

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1 year ago

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1 year ago

service was good, good quality car wash i go here all the time never had any issues definitely would suggest this place

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Performance Toyota

Performance Toyota

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These folks get customer service. The professionalism and workmanship is second to none…read more It is very easy to make appointments and track the status of your vehicle via their website/mobile app. While pricey, you expert mechanics that will treat your Toyota as if it is their own while in their shop. There are luxurious leather seats with Keurig coffee varieties as you wait, but I highly recommend using their free shutle service. The driver, Leo, is a real card that tells fantastic stories as he carefully threads through traffic, keeping you entertained until getting you to your destination safely and quickly.

I went there today for an oil change. I had called earlier in the week to schedule it at 9:00…read more When I got there, it took a while for someone to help me in the service department. Then when Abby checked me in she told me that it would be a 90 minute wait. I was a little surprised and told her that I had a 9:00 appoitment. She said that she knew but it would still be 90 minutes since they don't have an express lane like other dealers. I told her again that I was not looking for an express lane, that I had made an appoitment. She continued to insist it would be 90 minutes. I decided to wait because I had a coupon for almost 1/2 off of an oil change. At 9:45 they send me a video of my car on the lift. It still had the old filter on it so I am willing to bet my car with a 9:00 appointment sat there until 9:45 until they started working on it. My car was done at 9:10 which seemed like a reasonable amount of time for a car to get an oil change and inspection done. This again reaffirmed in my mind that my car sat 45 minutes before being worked on. Don't be fooled into thinking that having an appointment means that they are going to work on your car at that time. Don't be fooled into thinking that 4 or 5 service advisors standing at their desks doing nothing means one of them is going to call you over to work with you. I don't think I will be taking my car back there.

bp

bp

(1 review)

I wasn't planning on reviewing this BP..I didn't even check in here because who cares? But then…read morethey screwed me over and I feel I should share my experience to warn others about what happened. So I had some extra time to kill waiting on my appointment at CarMax up the road so I decided to fill up my gas tank in the meantime. I pulled up to a pump and inserted my credit card. It asked for my cards billing zip code so I entered it and hit enter. It said it was an invalid zip code. I re-entered the zip code and pressed enter again..it again said invalid zip code. I was for sure entering the correct one so I didn't understand what was going on. I entered it one more time and waited to press enter to see if that was somehow what I was doing wrong. A message ran across the screen saying "press yes"..so I did..figuring that was what I was doing wrong. I finished pumping my gas and the receipt printed out. On the receipt I saw that I was charged for a car wash. What in the world? The machine said to press yes after I entered my zip code..saying nothing about a car wash. I was pretty fumed. I went inside to talk to the cashier about getting a refund for the unwanted car wash..and he pretty much told me there was nothing he could do about it. I explained to him what happened and he said that he understood, and that it sucked and he was sorry, but that there was nothing he could do about it since I paid through the pump. It's very hard to believe there was nothing they could do about it. CarMax always gives you a complimentary wash when you get your car checked up there..so why would I want to pay for a car wash 10 minutes before I went over there? He said I would have to take it up with my credit card company. I looked into it and it's this huge process that could take up to three months and involves having to provide all this info and do all this work to dispute the charge..and they could still deny it if they felt it wasn't what they consider a fraudulent charge. For a six dollar car wash it hardly seemed sensible to do that. So yeah..this location pretty much conned me out of $6. To add insult to injury all the gas stations that I passed the rest of the day had gas prices, on average, about 30 cents cheaper a gallon. I would say avoid this station at all costs. There are plenty other gas stations in the general vicinity that won't scam you out of a couple extra bucks just for the heck of it. The car wash is good for thirty days so you can bet your A-S-S I'll be heading back to get it at some point. And it better be the best car wash I've ever been given..seriously..it's so ridiculous. It's just six bucks but it's more about the principle of it..you know?

From the owner: Quick stops. Quality fuel. Easy rewards. BP keeps you moving and with the earnify app, you earn…read morepoints every time you visit.

Zips Car Wash - carwash - Updated May 2026

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