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    Zippen Clippers

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Zippen Clippers

    Pet sitting

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    5 years ago

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    PetSmart

    PetSmart

    (34 reviews)

    The ladies in the Grooming department did a wonderful job with my dog. She's a rescue. I've only…read morehad her a day. They were patient and kind and waited until she was ready. Can't thank you enough. You ladies all rock out loud.

    Horrific standards and a disturbing lack of compassion. I adopted a Guinea Pig and was informed…read morethat he had a case of ringworm, but it was treated and taken care of. The original red flag should have been how carelessly the employee grabbed the guinea pig, threw him in a box, and handed him to me to carry throughout the store and when I asked if there was a place I could set him in the meantime (to lessen the already traumatic experience of moving for them) I was told no and I was forced to walk through the store with an increasingly traumatized animal. I asked for documentation and was told they "do not do that" I noticed the guinea pig scratching quite frequently, but thought it may related to the previous condition clearing up. 2 months later, I noticed a patch of fur is falling out and upon further inspection I found a large, raw lesion on his back, consistent with ringworm. I called to resolve this, (understanding that this was out of their 14 day health guarantee, but hoping for some kind of compassion for the animal and sympathy for the pain they have caused it.) and was dismissed, talked down to by the elderly woman "manager", and told if I "would do some research" I would find that this is just something that happens with them. I have loved and cared for many guinea pigs in the past and know for a fact it is not as common as they claim (In a well cared for animal). Furthermore I was told that they have no knowledge of ever having a guinea pig with ringworm, and they would have just adopted him out for free (the guinea pig was on "sale" when I purchased him). I was told my option is I can surrender him to them because their main priority is "the wellbeing of the animal". I would NEVER under ANY circumstances allow anything I care for to be "taken care of" by the employees I had experiences with. My personal impression on the "manager" I spoke to is this: I have never spoken to someone in animal care who showed such little compassion for an animal that was clearly suffering due to their own neglect. The way my concerns were dismissed left me highly skeptical if the wellbeing of the animal is truly as much of a "priority" as she claimed...

    Zippen Clippers - pet_sitting - Updated August 2026

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