Checked in online before going in. The saw 34 people for covid testing before they saw me, a patient that needed stitches. Was told by an employee I should go to the ER for a stitch because they are backed up doing testing. I had just come from an ER because I was told to go to urgent care for non-life threatening things. This clinic is prioritizing testing (which I have no issue with in itself) and not able to take in clinic patients. Find somewhere else to go if you need actual care. Also thier covid testing lines were very long and slow. I would go somewhere else for that as well. read more

ZipClinic Urgent Care - Urgent Care Near Me - Westminster, Colorado

Glad some people have had a pleasant experience here. My experience was closest to Amber's review. Could have just been an off day. Or I don't understand the idea of urgent care. The staff was more concerned with Tinder and texting than seeing me, who was the only person inside waiting to be helped on a Saturday morning. Explained what I was hoping to find out and was given blank stares. Not even given a list of other locations to visit or alternatives! If you need a flu shot, sliced your finger open, or need a few pain pills this is probably an excellent spot. If you want anything technical done as far as imaging or speaking to a professional that isn't in an ER or full on Hospital/Doctor's Office this isn't the place for you. Didn't pull up in a trashy car or wearing trashy clothes. I have a decent job and my own insurance but I felt I was treated very unprofessionally. read more

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Besides being clean and empty I was very disappointed with our short experience here. We came in on a Saturday morning to have my partner's shoulder looked at including an x-ray. Already walking in there were two staff just on their phones. Yeah it's a weekend and a morning but it's not swamp. I didn't feel like they took pride in their work. My boyfriend went to the counter and explained briefly what he needed. First they said they can see him, and then they asked what he actually needed. He mentioned an x-ray and then said they can't see him. And that was it. No suggestion to where else to go. The staff was short and not helpful. They did not seem to know how to handle a simple shoulder injury. Just an odd and short experience. I would probably only go here for a simple cold, not related to a broken arm or sprained ankle. Maybe the week day is better, but skip the weekend. read more

ZipClinic Urgent Care - Kids table - Urgent Care Near Me - Westminster, Colorado

This place is horrible, do yourself a favor and go somewhere else. We went in October 2020 for a COVID test. We had to sign up and come back the next day, which was fine cause I was just trying to get in ASAP as we had recently been around people that were positive. We came at our scheduled time and sat for a long time waiting in a line of cars until you get to the front where you can park. The first employees were very friendly. At the parking spot the employee that finally came out did lot really care, and was cleaning up inside for a while before coming back out to help anyone. We finally got test and we're on our way. We never got contacted about our results. If you try to follow up with them, they don't answer. They ask you to fill out a form and they will call you back ... which they never did ... Why am I reviewing them now? Well, they sent us a bill not long ago asking for insurance information or payment for one person in the family car that day. We responded with insurance information and just today got a call from collections. So now they are sending one person to collections, for a COVID test, which we still were not given results on ... read more

Recently a close friend of mine took ill and we used the ZCUC as she was concerned about having the dreaded Flu. We found this place on line and had a very pleasant experience here. The staff was very helpful and efficient and expedited her care as soon as we arrived. Dr James Porter attended to her and we found his care very thorough and complete. He was very patient and empathetic and we feel we were very lucky to have him attend to us. It is really reassuring to know that such good medical care is available to us right near where we reside. Hopefully we don't fall ill but if we do we will definitely be using ZCUC. Keep up the good work! read more

Terrible customer service. Good luck trying to get anyone to even answer their phone. The staff when you do manage to speak with them are rude and unfriendly. Unless you have absolutely no other options, go anywhere else but here. read more

The worse service. The receptionist does not know what she's talking about and gives false information. After another MA came to the front, I learned they did have urgent care spots available that day. After completing all information, I was told it would be another hour - though I was told there was 0 people ahead of me. Don't waste your time. read more

I have not been to the doctors/hospital in over a year and a half. I came to this urgent care looking for treatment. I literally paid $75 dollars for them to tell me to take Ibuprofen and throat lozenges "ones that taste good" I don't care if my strep test came back negative. I'm sick as hell and over-the-counter drugs were not working. The reason why I came into the urgent care. Don't waste your time like I did this morning. If you are feeling sick I advise you to stay far away from this place. read more

The check in or make appointment online for covid testing is easy and user-friendly. They respond very quickly to me via facebook messenger for my questions. Don't call their ph# b/c they won't pick up. Understandable considering how BUSY urgent clinics are lately. So if you have a question, go to their facebook page, like their page then send them a message. The staff at this place are great, knowledgeable, professional (Megan, Amber, Ashley) Thank you! I am not giving 5 stars because how SLOW my appointment moved. I arrived 15 minutes earlier and was their for about an hour and 45 minutes. My husband went to the Denver location (on Broadway) yesterday and he was done in 10 minutes. Please stay safe all! read more

"Open Covid Testing" - that's what the sign read. "Results in 48-72 hours" that's what the healthcare worker said... Tested on a Thursday. called on Monday and every day since getting a variety of answers, from: - We should have received your results by now, here's the number for the lab, you can call yourself; or check back tomorrow. BTW left messages at the lab - no response). to: - Oh you we're tested while we we're using our old lab service, GTI - they're terrible - we're using a new lab service now"... to: Please hold.... I wait 10 minutes... nothing... I hang-up and call back... and am told that the 7-day period hasn't past yet.... check back with us tomorrow. WHAT KIND OF HEALTHCARE IS THIS? This place is completely disorganized, and completely over there heads! read more

Worst service ever. I made an appointment online stating that I needed some testing done and called before hand to explain that it wasn't covid test but they had me wait in the covid line because they thought it was covid testing! I waited over an hour and they told me they wouldn't be able to see me. The worst part about it that I was charged an bill of 200.00$ just to sit in room. This is an awful place! Don't go here! read more

This clinic lacks efficiency and rushed through your care. I would recommend seeking another urgent care if you are able. The clinic opened 5 minutes late at 8:05am to a line of waiting cars. The first patient was t seen until 8:43 of which 40 minutes was the staff inside with no communication to the patient. With a rate of 1 patient an hour, the appointments that we made were meaningless. The lone of cars was already around the parking lot by 9:30. read more

Checked in via their text system and waited in a 2-car line for an hour for a Covid test. Once I got to the top of the line (meaning I get to wait in a 6-car parking spot), they still ignored me even though I followed up with other texts, had an appt, etc. The bottom line is that they only had 2 people running the show during a pandemic. I used to like this place but likely won't come back. Oh, and I never did get tested. read more

If you want to be treated with respect by a professional staff who are also incredibly kind go here.

My brief involvement with this unprofessionally run clinic has become even worse. No test results and we're almost at a week ago that the test was done. Don't, and I repeat don't, utilize this poor excuse of a medical establishment. read more

Took my boyfriend to zip Clinic Urgent Care this morning after he made an appointment and registered online. He didn't go to get a covid test but they told him he still had to wait in the covid testing line. So what's the point of making an appointment to be seen by a dr just to wait in a 2 hour line? Will not be going back. read more

This place is right by my house and I always forget to come here when I have an urgent medical issue. But when I do come, I've always been given immediate relief and proper treatment. The most recent visit, I was plagued with a skin allergy that they recognized right away and was able to give me something to calm it down and to hold me over before my visit to the dermatologist. The doctor who saw me was super concerned and compassionate. I will definitely remember to use this clinic more in the future as urgent care arises! read more

This is the worst healthcare facility I have ever been to. I am a nurse and was disgusted at how this facility handles their covId testing. Made and appointment on line, filled out paper work, texted as instructed when I arrived. No response from the staff. cars lined up, no one testing. It was ridiculous. If this is what a response to a pandemic is then we are in big trouble. I have set up testing centers and they were organized with all hands on deck. I saw sitting at the desk, no one testing totally disgusting. Do you have no pride in what you do? Do you have a work ethic? I will NEVER visit this facility or any others this company owns and will loudly discourage anyone from using them. I would give no stars if I could. read more

The staff is doing all they can, but the Covid testing service is lacking. They're not honoring online appointment times. My test was scheduled for 307 pm and I arrive at 230pm and was not seen by a nurse until after 430. This affected my work and home schedule greatly which was not expected for a 15 minute procedure. Would not recommend for Covid testing read more

No urgency. Friendly staff but waited over an hour for a rapid test. Staff said they would be coming to help in 5-10mins and 30 mins later I was helped. I do not like be lied to. A more accurate time frame would have been appreciated. read more

I'm a college student fighting the flu and I haven't been able to go to school and work. I don't have insurance so I came to this Urgent Care for help. The assistant didn't seem to know what she was doing, and the doctor was very rude. She wasn't patient with me and she yelled at me to the point where I started crying. I have never felt so disrespected. I do not recommend coming here. I paid $119 just for a doctor to yell at me. read more

The Zipclinic off 72nd and Sheridan is amazing! I've been sick with a severe sinus infection and bronchitis and have gone there twice, in the last 2 weeks. The front office staff is nice and helpful, there's always someone sitting at the desk every time I walk in, and the assistant and PA's/Drs are very thorough, compassionate, empathetic, and kind. Unlike other urgent cares, this one has little to no wait time. The longest I've waited is 10 minutes. Today was my second visit there and I was called back within two minutes, seen by the PA, prescribed antibiotics, and out of there, all within 15 minutes. I definitely recommend this urgent care to everyone! They take every insurance carrier and if you have no insurance, their fees are very minimal. read more

During my visit I dealt with a very unprofessional staff . Very UnorganIzed and not very knowledgeable of the steps on receiving covid testing results . They have to speak with several staff members to answer questions . Unfriendly young girls with a lot of unprofessional attitude . Poor Communication skills. It seems like it's ran like a circus. Horrible experience . And it doesn't stop there .... After my visit I had a call asking for a rate of my experience . I gave a low rating based on my experience . Then the manager calls and leaves a Voice message with attitude asking why I gave such a low rating . To call her back. I never returned the call just because of the unprofessional attitude. Then to top it off , they charged my credit card a month later without my authorization . And said I signed something when I used my credit card to pay for my co-pay. stating that I authorize them to charge my card at any time of any balances that the insurance sis nor cover . Never even received a letter to notify me of any balances . The billing lady said As long as they have my credit card number in their possession they are authorized to charge my card. And refused to credit my card . This was never disclosed . Be careful with this place . Poor English and very unprofessional You are better off going to to a Reputable urgent care read more

Yeah got here before close 4:50 and their light was off door locked was told "provider left" what's the point of being open until 5 if you're not actually open until 5? On to find another urgent care where they're open their posted hours. read more

Not open during their claimed hours. Tough when you rely on "urgent" care but they don't seem to see it that way. Not sure what else to say. read more

ZipClinic Urgent Care - Urgent Care Near Me - Westminster, Colorado

Second time we have gone here for Covid testing. Very proficient, efficient and pleasant. Test results were reported in a very timely manner. They printed out our test results when one of them didn't come in by email. Highly recommended. read more

Received a call from my son's daycare saying he had a 103 degree fever. Instead of taking him all the way to his pediatrician I decided to stop by the Zip clinic. I have had previous experience with them and I have always been able to get in and out in under 45min, which let's face it isn't possible at a doctor's office even with an appointment. I already had a pretty good idea of what was wrong with him. A very nice EMT came in and took all his vitals and did the standard million questions. 2 minutes later the doc showed up examined my little man and confirmed that he had a nasty ear infection in both ears. In and out in 25min and everyone was super nice. For a 'doc in a box' as I call it, it was good service. I will definitely go back if I am in a pinch! read more

DO NOT COME TO THIS URGENT CARE!!!!! I came to this office to have a infection or possibly a hernia and because my employer health insurance didn't come up in their system they denied me health care because I didn't have $120 payment. I thought denying healthcare over money was illegal. Highway robbery read more

Pretty bad experience overall, I just took my 12 year old in for treatment to really bad cough/cold symptons. The physicialns assistance wasreally rude and condesending and did not offer treatment plan. Took our 50 dollar co pay and said to go home and stay isolated. No prescription, no recommendation but just unprofessional. We will not go back to this clinic I wish the owner or owners of this poorly run clinic would read all the reviews - their staff is rude and condensending and treat their customers horribly read more

Do not try to walk in for care, or even walk in to make an appointment. Everything is done online. Very unfriendly staff. They used to have a slick drive-through Covid testing. Do not get tested here for Covid anymore. They would rather you go somewhere else. Zip right out and go somewhere that cares. read more

I went for Covid testing and staff was courteous, efficient and thorough with their question. They took my blood pressure, oxygen level and checked for breathing or heart problem. I was very pleased with the time and service. read more

Did the drive-through COVID testing and scheduled an appointment time and filled out all required paperwork on-line beforehand. Waited 1 1/2 hours to be tested in spite of having a set appointment time. I could see a half hour wait even.... but 1 1/2 hours? On the up-side, staff was very friendly. read more

This place is a joke, and they treat you as a joke! The nurse was giggling when I was telling her my symptoms. Very unprofessional! The Dr. then told me there is no way my symptoms were from the huge spider bite on my leg and that I just had a cold. The very next day my body expelled the venom and I instantly felt better! My money was not worth their opinion 100%! read more

The front office was very rude and incompetent. Didn't seem like they cared about their job nor patients and should probably seek a profession other than health care. They had actually done the same to another patient while I was in there and it had created an argument between her and staff. But the back office was very polite and understanding and got me out in a timely manner with quick results. read more

I have a cold, and after a week I feel worse, not better. Went in, great admin, nurse and PA. They gave me some treatments and then had me hang out for a bit to make sure I was starting to feel better. Most urgent care is about people in/out with little regard to putting in the time to make sure I was making improvements. The facility is a little old - but clean and functional. I never go to a doctor - but if I ever feel this bad again I will be back and I hope these ladies are on call! read more

Absolutely no clue what's going on here. Things seemed to be going smoothly as we made our way through the line for COVID testing. After watching a steady stream of people enter and leave our number came up next and things just kind of.... stopped? We've been waiting for 45 minutes and counting now with absolutely no information relayed to us. read more

Don't waste your time or money. My wife and I went here for a test on Sept 25th, and never got the results (as of Oct. 4th). They won't answer phone calls, return messages, or respond to requests for the test results. We have even filled out the on-line request for test results (twice) and they never responded. read more

In and out within an hour, the best staff I've ever dealt with. Very quality care for an affordable price. I don't get sick often, but when I do, going to the doctor is something I just can't afford. I'm super grateful for them being good caring people who don't charge too much. Please don't change read more

I checked in online before I went to the office and was able to be seen within 10 minutes of arriving. The staff was friendly and welcoming. I will definitely go back when I can't get into my family doctor. read more

I brought my grandma in here as she has been feeling sick. The staff and the service was great. I would definitely come back here unless I thought I needed xrays because they don't do xrays here for some reason. read more