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    Zip Express Courier Service

    5.0 (1 review)
    Open Open 24 hours

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    5 years ago

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    Elegant Excursions Party Bus and Limousine Service - Casper on the Roebling Bridge

    Elegant Excursions Party Bus and Limousine Service

    4.2(12 reviews)
    74.5 miEastgate, Anderson Township
    Free estimates
    Certified professionals

    This company has some shady practices. Spoke to Bob for one event last year, quoted me a price and…read morethen closer to the event he finally sent me an invoice, which took forever to get, it was a higher price than agreed upon. Even though everything was done through text and I had proof. So I went with someone else. Being that last year's event was the same as Derby weekend I gave him the benefit of the doubt and attempted to reach out for our event this year. He quoted me a price, again via text but hadn't sent the invoice so I could put down the deposit. I questioned it and Bob assured me that we wouldn't lose the limo he had just been busy. 10 days later he texts me to say we can't have that limo and I quote "the Hummer was booked after we talked". You mean after we agreed and I was waiting for you to send me an invoice that you assured me we wouldn't lose just because you hadn't gotten to it? Seems shady. Bob did offer me two other options, a town car or a party bus at a higher price. I went ahead and booked with another company. I really tried to give them an opportunity to do right and not hold last year against them but I don't think they'll get a third shot at my business. I will say after I told Bob I booked with another company he offered to give gift certificate due to the inconvenience but I passed. Just be careful when booking with Bob's company.

    Do not book through this company if you actually want to get on a party bus and to have a good…read moretime. First took them until 3 days before the event to get us our invoice. Then on the day of the event our driver texts us his eta but as he rolls up to the house he says the bus is now broken down and can't take us. It took 15 minutes for him to get a response from the owner on if they could send another bus. the solution was a bus that wouldn't arrive until our ride was supposed to end which didn't work because we were going to see a band. The offer for our troubles was laughable essentially a refund of our deposit and $100 off a future ride. Again do not book through this company unless you want to be disappointed.

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    Elegant Excursions Party Bus and Limousine Service - The inside of our new party bus Casper

    The inside of our new party bus Casper

    Elegant Excursions Party Bus and Limousine Service - This is our new white party bus named Casper. Obviously downtown Cincinnati in front of the SkyWheel

    This is our new white party bus named Casper. Obviously downtown Cincinnati in front of the SkyWheel

    Elegant Excursions Party Bus and Limousine Service - This picture is from the inside of our new party bus on New Year's Eve

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    This picture is from the inside of our new party bus on New Year's Eve

    Lyft

    Lyft

    3.3(20 reviews)
    0.5 mi

    Lost/stolen phone in vehicle from a hospital business account. I called the Hospital back and they…read morecould not help. I filed a police report which has not helped. Also, stayed on the phone for a whole day to figure out if they could retrieve my old phone back despite the fact I had a screen shot of the driver name, license plate number and description of the car. This also lead to nothing. I did some research and come to find out the number that the driver called me on was a masked Lyft number. Also, they get an incentive for "retrieving a lost phone $25" but no incentive to the passenger for losing their phone. I am surprised this company even exists. Also, this was a hospital business account that set up the ride but apparently I have to provide this information to get my phone back which how would I have this information? Why won't they contact the business account associated with it? They just do not care. Do not waste your time with this it will lead no where and complete misery. ​

    I scheduled a Lyft ahead of time. Close to the scheduled pick up time, they sent me a message…read moresaying there was a closer driver and connected me to a driver to pick me up 15 mins before the time I scheduled. I canceled as I was not ready to be picked up and scheduled it for the specified time to arrive at the correct time. I was then charged a cancellation fee. I have tried to dispute it with Lyft on the app as this was their mistake, not mine, and it just says they found no issue with the charge without giving me the chance to explain. I also cannot find a phone number anywhere that lets me talk to an actual person about this.

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    Lyft
    Lyft
    Lyft

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    Zip Express Courier Service - transport - Updated May 2026

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