Customer service on the phone was friendly and helpful. Driver was amazing and conscientious about…read moresome of our group easily getting car sick. Request Melissa!

Gold Shield provided the transportation from the Churchill Downs backside to the front side of the…read moretrack. Early mornings until 11:00 AM, they were available at different stopping points with dropoff at the back of the Kentucky Derby Museum. The cars were very clean. We always seemed to catch the friendly Mark, a 5-Star driver. Great perk! 47

Lost/stolen phone in vehicle from a hospital business account. I called the Hospital back and they…read morecould not help. I filed a police report which has not helped. Also, stayed on the phone for a whole day to figure out if they could retrieve my old phone back despite the fact I had a screen shot of the driver name, license plate number and description of the car. This also lead to nothing. I did some research and come to find out the number that the driver called me on was a masked Lyft number. Also, they get an incentive for "retrieving a lost phone $25" but no incentive to the passenger for losing their phone. I am surprised this company even exists. Also, this was a hospital business account that set up the ride but apparently I have to provide this information to get my phone back which how would I have this information? Why won't they contact the business account associated with it? They just do not care. Do not waste your time with this it will lead no where and complete misery. ​

I scheduled a Lyft ahead of time. Close to the scheduled pick up time, they sent me a message…read moresaying there was a closer driver and connected me to a driver to pick me up 15 mins before the time I scheduled. I canceled as I was not ready to be picked up and scheduled it for the specified time to arrive at the correct time. I was then charged a cancellation fee. I have tried to dispute it with Lyft on the app as this was their mistake, not mine, and it just says they found no issue with the charge without giving me the chance to explain. I also cannot find a phone number anywhere that lets me talk to an actual person about this.

Horrible service. Left 1000s of dollars in tools and belongings. Talked with Aaron the owner who…read morerefused to take any respo usability. Threw my belongs in dumpster saying "you don't need these anymore". Then charged me 7700.00 to move one truck 600 miles. Worst company ive ever done business with. Would not recommend to my worst enemy. Substandard service and exorbitant prices. Im giving them 1 star because it won't let me rate any lower

The owner Aaron (and TJ) were amazing. Wonderful communication. Fast and friendly service…read more Communication was prompt and clear. They showed up on time and completed the move quickly. My items were wrapped and handled with care. Their pricing was extremely competitive. THANK YOU GUYS for ensuring that my move was painless! I would DEFINITELY CALL YOU AGAIN!!!! I'm going to recommend you to anyone who ask me about a great moving company. THANK YOU...THANK YOU...THANK YOU!!!!

Peer to peer, just want to thank William for his assistance with logistics and price quote. I'm a…read morelimo operator in Los Angeles and have clients who will now be flying into Blue Grass or CVG for work. Thanks to William, I now have a better understanding of the peculiarities of ground transportation in that marketplace owing to distance and operational hours. We have opened a door for future business. And as an operator, I know you'll find this hard to believe, we all screw up from time to time. Happy hunting!

Great Business. I've been extremely busy this month & have not stopped traveling! I was recommended…read moreto Lexington Luxury Limo by a friend and I could not be happier. The service was truly impeccable. Although I was only in Lexington for a day, deciding to have the limo company pick me up from the airport and it was probably my best idea thus far. Some relaxation in the back of the limo was exactly what I needed before the next meeting. I will continue to use Lexington Luxury Limo in the future.

The owner was very transparent, helpful, patient and most importantly arrived on time for our…read morepickups even though our flights changed departure and arrival times. The price was in line with what other providers were asking. Our van was spotlessly clean and comfortable plus there was plenty of room for us and all of our luggage, which the owner was wonderful about assisting us with as well as loading it into and out of the vehicle. This is definitely the best way to get a group of people and all their luggage transported to and from a place and arriving at the same time. I have recommended Good Vibes Transportation to friends and family and plan to use their service again.

Our Go-To for the Bourbon Trail!…read more This was our third time using Good Vibes Transportation, and there is a reason we keep coming back. If you want the best experience possible, ask for Ras. Ras has a great personality and always brings the perfect music and vibes to the ride. Every time we visit, he goes above and beyond, recommending authentic local restaurants that truly represent the area rather than just the typical tourist spots. It's rare to find someone so consistent, professional, and fun. We wouldn't dream of doing the Bourbon Trail with anyone else. Thanks again, Ras, for another unforgettable trip. See you for round four!