Nice Hampton - clean, bed was very good and I got a good night's sleep. I was disappointed in that…read moreI visited during Covid and the hotel parking lot had 10 cars, but I still had another guest right over me that was very loud. You would think with the available space, management would space guests out to avoid this kind of thing happening. Breakfast was limited because of Covid, so I can't commit on that. Internet was free (Honors member) and fast. I would give this property another try.

Came here because it within walking distance to the wagon wheel and we are going to an event…read more A decent hotel, older and shows the wear And tear. Staff is friendly and answered all our questions and sent up our extra pillows and blankets when we called down for some in a timely manner. The room was a good size with plenty of space to walk around the beds. The beds were really comfy as well as the pillows being firmer. I would have slept great if it weren't for hearing every single door open and close on our hall. Or hearing the people next to us talking at all hours or hearing people I. The hall till midnight. Needless to say the walls are thin. The bathroom was cleanish and the shower had great water pressure and hot water. Plenty of toiletries for two people to use and wash their hair as well. Nice bath towels. They weren't to thin or stiff. Breakfast was typical hot breakfast and my kids love making their own waffles. Extremely close to the wagon wheel and shopping and places to eat. Not sure if stay again due to the thin walls and lack of sleep but if it weren't for that I'd def stay again. Easy to access and so close to so many things.

Chestnut House has become such a dear part of our family traditions! We reserved the whole house…read moresix years ago for my bachelorette weekend. Since then, I have escaped here solo when I needed a retreat away, and most recently my sister and I came together enjoy the town and peace together. I always leave my time here feeling grounded and relaxed.

Stay at the Chestnut House B & B Saturday night we could not have ask for a better place to spend…read moremy wife's birthday weekend. House is very beautiful and room are great. Breakfast was awesome better then anything you will get at any hotel. Likely we will make this a year event for us.

I've stayed here several times while working in the area. I've always had a good stay…read more The hotel is quiet as it is a distance from US 30. There are several good restaurants in the immediate area. My room has always been clean and comfortable. Nice shower with plenty of towels. Breakfast is standard HIE but everything was very clean.

My family booked two rooms here, for just one night to celebrate our 5 year olds birthdays, swim in…read morethe pool, eat pizza etc. The rooms seemed really clean, we checked everything, and went about having a good time. The pool is okay, it is salt water and had a lot of chemicals, that burned my kids eyes pretty bad later, but it was a pool. We laid down later to get ready for bed and my daughter was complaining of itchy legs, I chalked it up to the pool chemicals. About midnight, my niece and boyfriend were just sitting on the bed and the frame broke. It was unexpected but stuff happens. They offered to move us rooms, but the littles were already asleep so we dealt with it. After laying down to sleep, I got bit on my back. I knew immediately it was a bed bug bite, I have a really bad reaction to the bites. I checked things out and found a little one under the sheets. Everyone was already sleeping, so I waited until morning to deal with it. Turns out my son in the other room was bit multiple times throughout the night, as was my daughter. We packed up and alerted the desk to the bugs. We gave her the one I found and killed and she said she was showing her manager. We weren't offered any kind of compensation, rate refund, free stay, nothing. We didn't receive any apology. Hopefully they take care of the issue, but beware, there ARE bugs. The rooms were 208 and 210.

The hotel itself was pretty clean. Room was clean, however very small. Breakfast was all right…read moreexcept the pancake maker. It doesn't cook them all the way. Staff was nice. My complaint is that the water for teas and hot chocolate was cold when I came down after check in and wasn't changed before breakfast. The person at the desk told us that it doesn't get changed very often. That's gross!!

This is a beautiful hotel! The staff was super friendly and helpful from the time we checked in…read more The room was spacious and clean and the towels were fresh and soft! The fitness room here is huge and the pool was clean and bathwater warm. Really close to great shopping options as well! Breakfast was fresh and hot!!

Easy check-in! Breakfast bar was ok as breakfast bars go. Room was a bit dated, but appeared…read moreclean.

Complementary breakfast is offered. Variety of items to choose; scrambled eggs, biscuits and gravy,…read morewaffles, cereal. Bagels and cream cheese, Canadian bacon, orange and apple juice and yogurt. Comfort Inn offers a sauna, workout room, indoor pool and business area with computer and printer. Staff is courteous and helpful. My biggest issue is the lack of hot water in the bathtub. Plus no handheld shower to bathe with. What is confusing is that I had hot water in the sink, however, even after following the instructions given at check-in, after I turn the necessary knobs to the desired position, barely any warm water was coming out. It may have just been my room. My overall rating for the stay at this Comfort Inn in Warsaw would be satisfactory.

I am a platinum elite member and this is one of the poorest properties I have stayed at. Grossly…read moreover priced and dated. The office chair was completely torn up. The bathroom had long black hairs everywhere. Try another location. I am adding to my review, I wish I could give 0 stars. I went to the workout room and it smelled so bad you couldn't stand to be in it. At breakfast, no hot food all the containers were empty. Then to top it all off they charged me more than quoted. I went to the front desk which was the same girl she just stood there like a zombie and mumbled "I don't know, uh that's the rate" Horrible hotel.

I travel a decent amount and hotels start to all seem the same. Typically, my ratings for hotels…read moreare 4 stars but this one fell short of that in my opinion. Here is the good and bad of the hotel: The good: - Always like the HIE pillows (soft and firm selections) - Good beds - New carpet in the hallways - Cookies and Apples when you check in - Really nice breakfast lady - Jar full of mints - Nice front desk attendants The bad: - Heater did not work in my first room - Walls seem a bit thin - Treadmill had a loose belt - They seem to be making attempts to update the rooms but they have a ways to go Would I stay here again, maybe, but I might check out the other ones too.

So far this place sucks! $200 stay…read more Breakfast is only 7-10 AM 1st Rm #204 temp was only 55 F Outside was 30 F Heat didn't work at all Bed light didn't work Bathroom door didn't fit (had to shoulder it with some weight to unstick it) Only 1 USB port and outlet between beds No outlets near beds on either side Bed frames bigger than mattress - I killed my shins twice, wife killed hers once within first 10 minutes in the room Replacement room #225 HOT 79 F Eventually cooled to reasonable in about 45 minutes Missing bench like seat provided in previous room Door connecting our #225 with next door #227 locks ONLY on the #227 side Told it would be ok, they won't rent that room out while we are here Land line phone doesn't work to call in complaints to the desk Ice machine on 2nd floor not working Manager said building is ONLY 2 years old and "already falling apart" Newness explains why rooms and rest of building were pleasantly clean, modern and fresh Night manager was friendly and accommodating to with the circumstances she was dealt. Not sure why employees / management can't find and address or prevent guests from dealing with them but there definitely needs to be some protocols in place that prevents the guest being inconvenienced by all theses issues when the company is being paid premium rates. I'll need a really good experience from Marriott before they'll get the benefit of the doubt and or my trust again. So

Operated by Ascent Hospitality…read more They were very irrational. It got so bad that my wife was afraid to stay there. I booked a room in my name. I could not make it, but I called and told them my wife was staying. They said no problem. Four hours later when my wife arrived they told her that they did not have a room and come back in two hours. When she returned they said I had to be there. When she said that she did not understand and that I had called, they canceled the room, kept my deposit, and told her that they would not help her. She went to HIlton, Hopefully not operated by Ascent Hospitality They were irrational, even the Bonvoy supervisor believed they were unprofessional.

On the positive side, our room was clean, and we felt safe during our stay. However, as a previous…read morereviewer mentioned, this place used to be very nice but has now fallen into disrepair. The elevator was out of order, but fortunately, we were on the first floor. The hallways were humid and smelled musty, and our room also had a musty odor. We even noticed mildew on the ceiling. Aside from that, the room was clean. Unfortunately, our toilet wouldn't flush. I had to lift the lid and unstick the plastic valve several times. The shower fixtures were rusty as well. When I visited the fitness room, I found that one of the treadmills was out of service, and the one I ended up using had a broken speed button. The staff was friendly and responsive. They fixed the toilet while we were away, but it was temporary. The old, plastic fixtures in the tank repeatedly stick. The place needs renovating

It looks like it used to be a very nice hotel the indoor pool area looked nice online but in person…read moreit just looked kind of rundown. Our room did not have any hot water in the showers, and our fridge, television, and microwave also did not work for most of our stay. The toilet would not stop running, the game room, and bathroom were not clean, and the hit tub was closed for maintenance. Upon approaching the pool area, a resident of the hotel recommended us not to swim in the pool because it had not been cleaned in a long time. No pop vending machines were plugged in, stains on the sheets, and the front elevator was broken. The receptionist was nice though. Maybe if the fixed these things and cleaned more often it would be nicer.

Rude front desk. Freezing cold pool. Poor management…read more When alerting the front desk about the freezing cold "heated" pool the response was "we have plenty of hot water for showers afterwards." Didn't appreciate the smart@ss comment. Management us non responsive after complaining to corporate. Would not recommend or stay here again.

was very disappointed with my stay. I booked two rooms for my daughter's wedding weekend--one for…read moremyself (Thursday-Sunday) and one for my parents (Friday-Saturday). My mom is wheelchair-bound, so it was essential that they have the one handicap-accessible room with a walk-in shower, as shown on the booking app. Before the wedding, I confirmed with the front desk that this was indeed the room my parents would receive, and was told yes. When my parents arrived after driving three hours, they were checked into the room only to find it completely unusable--mattress and box spring pushed against the window, trash bags left in the bathroom, and overall not prepared for guests. After moving all their belongings and my mom back down to the front desk, staff admitted, "Oops, we aren't supposed to use that room," and reassigned them. The new "accessible" room only had a standard tub with a grab bar, which my mom cannot use. This left her without a safe way to shower or use the restroom during the most important weekend--her granddaughter's wedding. I had to pause wedding preparations to scramble for a solution. No other hotels in the area had a walk-in shower available. In the end, the best I could do was find an emergency appointment for her to wash her hair, which cost $75 just so she could feel somewhat prepared for the wedding. Despite that, she went two full days unable to shower. What should have been a joyful weekend was made unnecessarily stressful and upsetting. My parents and I were left struggling with unsafe and inadequate accommodations, despite the hotel's prior confirmation that the correct room was reserved. To make matters worse, multiple staff members were unable to offer any meaningful solution or even a discount for the trouble, despite the fact that they had confirmed the accessible room just the day before. This experience was deeply disappointing, and I would not recommend this hotel to anyone needing reliable accessible accommodations. If a hotel cannot provide or guarantee the accessibility features it advertises, it should not list them at all. Misrepresenting accessibility is unacceptable and leaves families like mine in impossible situations.