I was extremely disappointed in this florist! I live in Florida and ordered an arrangement over the phone for my Grandmother's 85th birthday in Mobile, Alabama. I picked an arrangement based on a photo on Zimlich's website. The arrangement my grandmother received was filled primarily with greenery and very little flowers. I could have gotten a grocery store arrangement and had a better outcome. I immediately called them and sent an email. They responded via a voicemail and when I called back they said someone would get back to me. I called 2 other times and still no response. I ordered August 29th, so 6 weeks later they still haven't responded. I would not recommend anyone buying flowers from them based on pictures. I also think they have poor customer service skills because knowing how disappointed I was they should have tried to rectify it. I never do reviews but this merits it because I don't want anyone else to be taken advantage of. read more