Best CPAs in the US. They are not just CPAs - they are our financial advisors. We look forward to working with Jun, Jake and the whole crew at Zhou agency every year. They save us money and time. We see them as our partners in building wealth. We strategize and they give us great investing advice based on tax benefits. They are a huge part of our success formula for building long term wealth. read more

My tax was simple, I gave them all my information in Feb but they didn't tell me until the day before deadline that they had file extension. Absolutely nightmare. They are selectively "friendly" to certain customers. If you bring in a lot of tax revenue to them they will treat you well. In my case, the owner pretty much told me I was nothing to their business, they would not accept me as a customer because my tax was too simple and cheap to do. Probably also why they deprioritized my tax filing till after the deadline. What a disgrace read more

Andrew Tong was a senior accountant at Zhou Agency that we had the pleasure of working with for our 2024 business and personal tax filings! Andrew was EXCELLENT to work with! He was very, very patient and thorough to go over all of our taxes, explain patiently each filings, instruct us on what to do. He even helped save an additional $10K by advising to file an abatement! Though tax preparation is expensive, we still plan to utilize Andrew's help in 2025 for our businesses b/c of the complexities! I would HIGHLY advise and recommend seeking Andrew's expertise and services within Zhou Agency! I also am so grateful to Justine for her compassion for our family and business life! She has supported us these past 3 years with the care I'd hope anyone would want from a person helping with tax filings! Thank you, Justine and Andrew for all of your help with our tax filings! See you in 2026 for our next tax filings! read more

BE CAUTIONED!! Unless the owner Ms. Zhou services you on her own, I'd NOT recommend to use its service if she appointing her employees to service you on her behalf. I have known this business over 10 years. With my experience, business owner Ms. Zhou was great, however the employees in her business was not good with regards to the quality/efficiency and attitude of their service. read more

Never, and I mean never, use this company for any sort of business matter. My apartment was purchased by a new owner and they became the property manager. During the summer, our air conditioner broke and we needed it to be fixed. Our son was only 5 months old at the time, so obviously as a baby, his body is not able to regulate in heat as easily as an adult, so it was a major concern. It took them 5 days to fix the unit after they said it would take them one day. After three days, someone called us and told us it was fixed, so we packed up all of our belongings and took them back to our apartment only to be met by the contractor who said "I'm not sure who told you your AC is fixed, but it isn't.". We ended up spending the entire day driving back and forth from the hotel we were staying in to our apartment and dealing with packing and unpacking our belongings. When we brought this incident up to our main point of contact (Yue He), she yelled at us and told us she was "having a bad day". I have no idea what this company even does - they list taxes, real estate, retirement planning, and insurance on their website. Just stay away from them. Honestly, we move away from that apartment simply because they were the ones we had to deal with. read more

I had my tax prepared by Jun in 2021. She was very thorough and helpful, and I felt very confident in her work. The following year, I switched over to a more junior accountant in order to get the 50% off return client discount. She was fine, but certainly not as informative as Jun was. Last year, I was randomly assigned to Wuyang Ji, who was awful. He had absolutely no interest in answering my questions and failed to submit my owed state tax, so they made me send a check to Dept. of Revenue myself after I realized by July that money was never withdrawn from my bank account for my state tax. This year, there was a minimum of $500 for tax forms, so I opted for Turbo Tax instead. read more

Justine helps me with my tax filing every year. She has very good knowledge on tax codes especially on real estate income, 1031exchanges etc. Her knowledge saved me good amount of money in taxes. Sushil helped me to buy a beautiful rental property at a very good price. Without his support, it is very difficult to get that kind of a deal. He helped me throughout the process from start to finish. Overall Zhou Agency is not a tax firm or real estate firm. It is single place where we can get many services like taxes, Insurance, real estate support, Assert protection and many more. read more

Lulu helped me out on my home insurance. Excellent experty, speed and attitude! read more

We found the Zhou agency from our good friend Barry and have been super pleased with this agency for our tax preparation. We have fairly complex taxes and our old CPA took forever and often had mistakes. I remember the first time, our taxes were done quickly, accurately and all computerized for about the same cost. This year like the last two, we did our taxes remotely and it was done quickly and accurately as usual. I highly recommend the team at Zhou agency. read more

Zhou Agency has helped me on both tax and insurance consultation for the past few years, both in IL and other states when I moved. Their service is great, the staff is very professional, and the price is always reasonable. When I have questions and reach out to them, they can always provide quick and professional responds. I would highly recommend them for their services. read more

I truly missed my in person tax meeting this year. But completely understood. The agency had prepared me a whole month in advance.I sent my papers in a week in advance. Time for the call I was all set. I loved the hook-up. Justine was in her office bright and cheerful and professional. We were completed in 35min. I Refered my sisters in New York to Zhou Agency. My sister were absolutely 100% satisfied. Needless to say I was on cloud 9. I wish other companies that I deal with with take a lesson from Zhou. Zhou Agency know how to take care of people in handling one of the most important part of life's responsibilities "Our Money and Uncle Sam" Zhou's is in my prayers. I wish them the very very best and that success will be with them for ever. God Bless Zhou Joy smith read more

Zhou Agency helped us get better rates on our insurance and was very fast and responsive to our questions!

Their service is just so so. While before they have return customer 50% discount, after which the price is comparable with turbotax. While they removed the returning discount, which the price much higher. I would not use them anymore considering their quality/price. read more

Zhou Agency with a highly professional and efficient service; they always strive for the best interests of their clients.

What an amazing experience! Every time I enter Jun Zhou Agency I feel welcomed and happy. Justine is an amazing CPA and I absolutely trust her to do my taxes. She is friendly and kind. If you are stressing out on doing your taxes and don't know what to do, go to Jun Zhou. They will take care of you!! Thank you Justine and all of your wonderful staff! read more

We live in the far suburbs and my accountant that I've been with for many years was up north. She was definitely worth the travel, but when she retired and the other accountants took over, it just wasn't the same, so we decided it was time to move on and find one closer to us. Since I work in the South Loop, I decided to search for one closer to my job and came across Jun Zhou CPA. When we came in, Luna, who sits at the front desk greeted us with a warm welcome. We were scheduled with Yessenia and while we waited, I picked up one of their brochures of the other services they offer. Yessenia mentioned to my husband a coding issue with one of his pension statements, something we weren't aware of. She took the time to explain what this means and what my husband needs to do before we file next year. I was also asking many questions about their other services and since we finished early, Yessenia gave us a quote for our home and car insurance. She also gave me advice to which retirement plan I should go with. Yessenia is FANTASTIC! She is so patient and answered all of our questions. The whole team is very pleasant and professional, plus, their fee is reasonable. I highly recommend them! read more

My first time using Zhou Agency was fantastic. This was the first time where a tax preparer, took the time to share and educate me on the process. Justine, identified the risk of falling into a higher tax bracket, then identified ideas to reduce that risk. I learned so much and appreciate the guidance to improve my financial plan. read more

I keep getting unsolicited text messages from this insurance agency and I'm not even their client! I asked them to stop texting me especially since I have no idea who they are and they apologized. Two months later they text me again asking me for my consent to continue spamming me with text messages. Seriously??? Lack of professionalism! read more

Lulu Zhao is a very responsible and time-efficient insurance agent. I am lucky enough to work with her!

Justine and her agency did outstanding job to educate clients for knowledges and did fantastic job for their field of service. I have participated few of their seminars and was WOW by their professionalism and knowledges of Realestate and Tax field. Keep up the great work Justine and surely I am looking forward to working with you and your colleagues. read more

Lu was super helpful and professional in helping me understand my current and potential insurance coverage. I will definitely work with this company in the future. read more

Jun (Justine) and her crew is just AMAZINGLY SMART and AWESOME! I have been with them as my insurance agent, tax advisor/preparer for sooooo many years now. I was super sad that they are not my insurance agent anymore at this time but so happy for them that they have taken a step further in their business (Kudos!!!)... In any case, they always do an amazing job with my taxes, always looking out for me and trying their best in getting me the best refund I could (Holla at Yessenia!!!). As an insurance agent they always looked out for me for all of my insurance needs and would always update me if something good is at the table (Holla at MJ!!!). I will definitely be coming back to them soon once they have their own insurance. I HIGHLY recommend them for anything that will involve money, taxes, insurance etc. Since I do not know how to handle mine (I have a spending issue... lol) these are the people that you would trust! (I have trust issues especially with my money HA!). They treat you not only as a client but family. One time, Yessenia even helped me with my statistics homework for school! Such a sweetheart! P.S. They have this yearly customer appreciation day and I always look forward to the duck!! Yummy!!! read more

I really liked the services that the team provided for me. They were able to handle my federal and state taxes (from several states) without a problem. They took the time to explain the process, and answered my questions. They took time to look for options so I could get the maximum return. I had to go back when I received a extra tax form, they amended my return, and even helped me mail the documents. I like that they don't just use a software to file taxes and blindly accept what the system prints. They verify amounts and made sure everything was correct before sending everything. Thanks ! read more

I highly recommend Jillian.She was very professional, extremely patient with all my questions and really great to work with. I also found her very knowledgeable in the areas I needed help. I'm really satisfied with her assistance and will definitely use her service again in the future. read more

I had really good experience with Zhou's agency. My real estate agent Wen is really responsible and reliable. She answered my questions and concerns in a timely manner, and well prepared for every single visit. I'm very satisfied with my new home. Highly recommend to whoever is seeking for a new home in great Chicago area. read more

I heard about Zhou Agency from a friend and decided to give it a try when i was Iooking for a condo. I had a great experience here. My agent Wen was very professional. She did tons of research and showing for me. It took a while to find the right one but she's been very patient and helpful along the way！ read more

After esearching about 5 different companies to help me file my federal and state income taxes, I settled on this company. Someone from the company phoned me within an hour of requesting a quote. I was debating on whether to just try filing on my own and am happy I did not. Without their help I would have far fewer deductions. There is something to be said about hiring an expert. I am very happy with my experience. Another plus is that they were the least expensive of the 5 companies I researched. read more

I've done my tax return with Zhou's team over the past three years. It's always a great pleasure to work with them. Very high efficiency and quick turnaround whenever I need something from their end. They also provide a lot of useful advice on real estate investment and other personal investment. I look forward to working with them again next year! read more

Overpriced and deceptive advertising. $80 for a 1040 is reasonable, quoting that much to someone and then charging them exorbitantly extra for not-complicated forms is ridiculous. I HAVE to file a healthcare coverage form, why charge $40 to do it? We went here because we thought our situation was complicated, and our questions were dismissed. We feel taken advantage of for our uncertainty in tax issues. We will not be returning next year. read more

I came here first time for my 2019 tax return filings. Leah has been super professional and helpful. I also have tax questions from time to time, and Leah always provides clear answers to those. I would highly recommend Zhou Agency and Leah. Will definitely come back next year. read more

There is a reason she has 5 stars! Zhou has helped with all our finances from taxes to life insurance. Explains things well and is very professional. Highly recommend. read more

Service was great. The team made the usual, grueling experience of filing returns a pleasant and stress-free experience. Yessenia was my preparer, and I felt very confident in her abilities and reassured that she optimized my deductions. Look no further than this firm if you're in the market for a CPA. read more

If you're thinking about going to HR Block or someone else, trust me-go to Justine. She went to one of the best business schools in the world and it shows. She took on a lot of complexity with my taxes and got me an awesome return. Her employees are smart/competent as well. Highly, highly recommended. read more

Justine is one of a kind. She is so knowledgeable and passionate about her work and clients. I would definitely recommend her if you need assistance with buying a home, or getting your taxes done! She's timely, communicative, and goes above and beyond! read more

Competitive price and great services. Hard to find an accountant who knows international treaties and tax credits, you can find many here.

Very impressed with this company Elsie is amazing at providing adequate answers and extremely knowledgeable when it comes to Insurance field. I did my business insurance for my company and even though it was a long process she took her time and patiently work with me step by step for going on two weeks now, We also had a business lunch meeting to help me with insurance Will definitely recommend all of my closest friends to this establishment. Thank you Zhou Agency read more

It was a such a wonderful experience to work with Wen and Zhiwen. They are very professional, patient, organized and able to be reached 24/7; Answered tons of my questions. Thank you, Zhou Agency for helping me to get my dream home here in Chicago. read more

We have been using Zhou Agency's service for both of our business and personal tax returns and other financial services for several years! They have been amazing, professional and helpful! We've appreciated all the services and professional advise! Special "Thank You" to Ms. Jun Zhou and Ms. Smile Li for their dedicated and efficient service and support! Highly recommended! A trusted advisor! read more

Found a company that treats me like a part of their family. Special thanks to MJ who helped me find a condo and life insurance policy that suited me. MJ is very knowledgeable and was able to explain all the information clearly. She even makes calls once in a while to follow up to ensure that all is well with the policies. I really appreciate her professionalism and friendliness. read more

I had a horrible experience at this place. The agent accepted my files in rush without even asking any details. After that no follow up, no update until I called her just before the deadline. She actually didn't do anything with my file then! No any apologize. Rude to the client. The worst agent I have ever meet. read more