Zerorez

(9 reviews)

Cascade Carpet Cleaner did a great job. We had a small flood and they brought in a fan to dry the…read morecarpet. They came back 4 days later and the carpet looks great and smells even better

Mark and Tiff were extremely responsive and did a great job bringing our carpets back to life. They…read morewere on time and got the job done quickly.

Oxi Fresh Carpet Cleaning

4.8

(24 reviews)

Extremely happy that we discovered Oxi Fresh Carpet Cleaning. (Thank you Yelp) Chau did an…read moreexcellent job and masterfully took care of some stains that we were unable to remove. Oxi Fresh is easy to deal with. Their pricing is straight forward with none of the "basic and switch" I've encountered from other companies. Most important-they do a great job.

very professional, I have been leary about d getting my…read morecarpet cleaned having had a bad experience in the past. OxiFresh did a wonderful job , will call them back and will highly recommend them.

Guarantee System

2.5

(8 reviews)

I have used several different carpet cleaning companies over the years. Last week is the 3rd time…read moreGuarantee System has cleaned my carpet. I remain as pleased as ever with the look and feel of it following the cleaning by Dave. His work is efficient and thorough. And when he was done my carpet looked brand new! In addition Dave made scheduling the cleaning a breeze. He also patiently answered my questions to my satisfaction. It is without hesitation that I recommend Guarantee System for carpet cleaning. They are now my only choice for cleaning my carpet. Thank you Dave for your awesome work!

I experienced what most homeowners consider a significant loss in February 2017 and Guarantee…read moreSystem finished my project in November 2017. For a small home of less than 700 square feet, that is not a reasonable timeline by anyone's standards. As a result of the delays, my family and I were unable to enjoy our home for an entire Spring, Summer, and Fall. I often wonder if any of the employees of Guarantee System would like being displaced from their home for three seasons for a project they said would only take two weeks. Would they be okay not being able to go home for 9 months without explanation as to why it was taking so long? They have terrible project managers, who lack common courtesy and basic communication skills. I reached out to the project manager repeatedly to get status updates. Every time I talked to him, my job was "next", but no work was being done. When they finally did start my project, they seemed completely unprepared on what information they needed and in what order. I had to do a lot of the legwork in terms of finding the cabinets and flooring I needed even though I sent them the description and QR codes for the materials I wanted. Guarantee System did not turn my crisis into calm. To make matters worse, here I am almost a full year later and some of their work is falling apart. I reached out to them in May 2018, sent photos of the issues, and asked if the work can be redone because it should still be under warranty. I have heard NOTHING back from them. Not even a phone call to say, "You're not covered..." Nothing. I have called, texted, and emailed. It's not okay to treat customers like this. The money they were paid was good and on time. I was responsive to their questions and very accommodating even after I couldn't live in my house for 9 months. DO NOT USE THE COMPANY. If your insurance company refers them, please ask for another company.

Lucid Clean

(3 reviews)

I love the way they clean perfection and detailing so CLEAN!!!. I'll totally refer them to all my…read morefriends and families

Excellent company to work with: responsive to needs, timely, and good value…read more All promises kept!

Precision Carpet Clean

4.4

(7 reviews)

Horace is very nice and did a great job! Very social which is nice…read more We would use his services again. Mike R

My car was in awful condition because I basically completely let go and lost motivation to clean…read moreit. Horace came out to my incredibly rural apartment and completely transformed my vehicle into something I was finally motivated to clean by myself and that's why he receives this five star rating. His quote is also very reasonable for the work he does. Keep up the great work man folks appreciate you.

Rocketship Cleaning Service

(4 reviews)

I received a competitive quote and they were at my house less than 24hours later. The guys were on…read moretime, professional and very friendly. They did great work on my sectional and area rug. You have a new customer for life!

Ray was awesome to work with. He was quick to responses and questions when setting up my…read moreappointment. He was prompt, professional, polite and educated me on how best to treat future stains from pets. He had eco friendly options, as well as some tough stain and odor fighting solutions. He worked out some really tough stains and it didn't leave a chemical smell. Would highly recommend this local small business for carpet cleaning.

Top Care Cleaning Service

4.5

Wish to revise my previous review. Although I still find the carpet cleaning services to be…read morepricey, the quality was excellent. I purchased the service for a family member in another city, so didn't see the work when I wrote the first review. Also, Top Care Cleaning ended up responding to my complaint by working with me a bit on pricing. Hence, the change in my rating.

Top Care cleaned our roof and gutters. We could not be happier with the results! They completely…read moreremoved the moss and unsightly discoloring. Will keep them in mind for future projects.

Grout Matters

4.3

Our shower looks amazing!! They helped make it look brand new again. They were awesome at…read morecommunication! Very efficient and kind! 10/10 recommend.

These folks are great. They cleaned the tile and grout on our first floor, re-grouted our master…read morebath shower floor and fixed a few other things while they were here. They were timely, courteous, and transformational. Wish I would have used them several years ago.

Go Cleaner Up & Moving

4.2

(10 reviews)

I reached out to a few movers to see who could assist with moving my gazebo from my rental house to…read moremy new home and this company agreed. I was fully transparent with what I was looking for and provided the instructions because I knew it was an odd task and I didn't want this to become exactly what it did... After two days and hundreds of dollars, I was left with a barely built and bent gazebo. This included whole pieces not put back on and a giant hole in the mosquito netting. Not only did they not complete the job, they ruined the gazebo. I received no reimbursement of any kind. And on top of everything, they were extremely late showing up both days and communication was terrible. Sucks because they were nice guys in person, but I don't think this is the right career path for them.

If you're looking for a professional moving company that charges affordable rates, this is the…read morecompany for you.

Polypro Concrete Coatings

4.5

(8 reviews)

The crew showed up at the time specified on the work order. Three crew, all very polite, friendly,…read moreand very professional. They explained the process and the schedule for the day and followed it exactly. They took pride in their work and didn't cut any corners. I would say they were very particular about how it looked. We watched as they had to reach some very difficult areas to make sure it was perfect. I would highly recommend the PolyPro Concrete.Coatings to anyone. Exceptional work!!!

My garage looks GREAT!. Jim Klomparens is very friendly and knowledgeable of the product, cost,…read morewarranty, etc. I was able to get installation when I wanted it. The 2 man crew were on time and did an excellent job! They covered the necessary info to be followed after installation. (ie how long to be off, when to access the garage, how to clean, etc.).

Brummel's Home Furnishings

3.8

(13 reviews)

We received excellent service from Doc Johnson at Brummel's ! We had a very difficult closet…read morewasher/dryer space and Doc ( and even another salesman ) spent many hours on 2 different days of trying to find something that would fit AND meet our needs! He was patient and very tolerated of our mess that we were working with! I would highly recommend Doc and Brummel's for your appliance and furniture needs! Thanks Doc!!

I went in and purchased a gas dryer from them today. The staff were very friendly and professional,…read moreDoc was great and quickly helped me find what I needed. The entire visit was maybe 25 minutes and I WILL be going back there for my future purchases

Nextdoor Neighborhood Services

(5 reviews)

These guys were great! Very helpful during a very stressful time. I would definitely recommend them.read more

Tony and his helper were courteous, friendly, and did a good job. They communicated well so that…read morewe could coordinate.

Dehaan Tile & Floor Covering

4.4

(7 reviews)

Loved working with Tammy at DeHaan Tile and Flooring! From the order to the installation, the…read moreprocess was smooth, simple, and above expectations! I would highly recommend without hesitation!

Zach is the best! He is a great project manager with terrific solutions for tricky issues. The…read morefolks inside are extremely helpful guiding towards a great design solution.

Forevermore Floors

Christian did an amazing job on our new house. He demo'd and disposed of the existing carpet,…read moreinstalled the new hardwood that we had chosen and finished the job ahead of schedule. His quote was fair, and my wife appreciated how organized and clean he left everything at the end of each work day. Highly recommended, I'll be calling him for our next job!

Christian exceeded my expectations! Their communication was top-notch, the estimate was fair and…read moreaccurate, and they handled a materials hiccup seamlessly. The installation was impeccable. Highly recommend them for any flooring needs!

Tub Glaze

•$$

This is the second time we have used this company. Excellent work and communication…read more The first time we just wanted to change our almond colored shower and tub to white. Great work! In and out in a day, that was in 2017. This week we redid the same shower and tub. Our shower head had a hand held feature and someone dropped it on the tub and chipped the glaze and we had just put new flooring in that lowered the floor level with the hallway so the front of the tub needed to be redone at the bottom. The bottom of our tub had very fine cracks too (which happens to fiberglass) so it had to be redone-floored. Gordy came in and gave us a price and did the work within 2 weeks. Chris was the actual glazer and he was friendly , respectable and did excellent work. Very satisfied, highly recommend!

Great company, very responsive and an absolute pleasure to do business with. I've already referred…read morethem to my friends!

Husband and Wife Cleaning Services

(1 review)

I called Marcus and Sara to help my mom. They came right on time and worked really hard. Asked lots…read moreof good questions. I feel very confident that every week, my mom's home will be spotless! They even told my mom if she needs something at the store, they'd be happy to get it for her!! Kindness!! I don't live close to my mom so I really appreciate their kindness, honesty and willingness to go the extra mile. Thanks Marcus and Sara!!!

From the owner: Looking for exceptional cleaning services at an unbeatable price? Husband and Wife Cleaning…read moreServices LLC is here to help! Our expert team, founded by a husband and wife duo, is dedicated to providing exceptional cleaning and organization for your home or office. Choose from our affordable packages and experience the difference of a sparkling clean space. Contact us today to schedule your first cleaning and leave the dirty work to us!

Spick and Span

3.0

These gals are great hard workers. They gave me a spring house cleaning that warmed my heart.read more

When I called this service I got a very scripted receptionist, who I thought was likely AI, who…read morevery quickly wanted to schedule a home cleaning. I then asked to speak with someone who could explain their service and pricing and she took my phone number and said "the team will call you today". I never received a call back.

Floor Coverings International Grand Rapids

See more unrecommended reviews

Our floor installation with FloorCoverings International could not have gone better. They worked…read morewith us on our timeframe for starting the job, and had it completed on time as promised. The floor and the trim replacement on the sides where done impeccably. We couldn't be more happy with the results. Their pricing was very fair and affordable for us.

I have no problem giving a 5 star review for this carpet installation but this could have easily…read morebeen a 2-3 star review if not for Sharee and the people at Floor Coverings International (FCI). The initial home consultation with Paul was great. He had tons of samples and showed us many options and gave recommendations based on our needs. There was never any pressure to buy and he spent quite a bit of time going over the whole process and answering all our questions and concerns. We decided a few days later to go with FCI based on our meeting and the fact that their prices were competitive with the other quotes we received. Then things turned South. We were told it would take about 2-4 weeks to get the carpet from the factory. After a month, they contacted us and said that the factory was still back ordered and it would be another month. They were very apologetic and ended up removing the cost of moving the furniture from our bill. The carpet order finally arrived and we were set up for an install on November 3rd. The installers came out and had most of the old carpet ripped out and the new carpet pad laid and started to bring in the new carpet. They started to unroll the carpet and lo-and-behold - not the carpet I ordered! I took pictures and called Erick and explained the situation. He was very sympathetic to our situation and even offered a good discount on this carpet if that was an option for us. It was a nice carpet but we were set on getting the carpet we ordered so declined the offer. We had to live for a month on our 1st floor with only carpet pads for flooring. Not fun! They reordered the carpet and installed it on December 5th. The installation went without a hitch and the carpet looks great. Here's the best part. Sharee negotiated with Shaw Carpets and got them to pay for half of the cost of the carpet. Even though this whole situation had nothing to do with the people at FCI, they offered to cover the cost of the other half. How great is that? Would I recommend this company to my friends and family? You bet! If I need more carpet or flooring in the future you can be sure that they'll be the first ones I call. Thanks Sharee and Erick! It was great doing business with you.

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The reviews below are not factored into the business's overall star rating.

Patrick M.

0

16

6

7 years ago

I had such a great experience with ZeroRes that I had to let everyone know. I am a Commercial Realtor and had a Childcare Building to lease and Sell, well the entire building stank to high heaven. I wanted to have the Owner replace all of the carpets, because in my opinion they are way too gross for anything but replacement. Well, the cost of replacement was WAY too high and I knew a little about ZeroRes from helping the local Franchisee to lease a industrial space. I was shocked at how nice the old nasty carpeting turned out. You should understand that the previous tenant in this building was a childcare that was run poorly. If you imagine the worst possible abuses that could befall commercial carpet you would be close. This saved the owner about $15,000 in new carpet and it now looks and smells great. Chris did a great job!! read more

Christy H.

0

1

0

6 years ago

We just had Zerorez clean our carpets and they look new. I had previously used another carpet cleaning company, and tried some products I had purchased myself, to clean some high traffic areas and after a few weeks they looked truly terrible, likely because of residue; we we were honestly thinking that we might have to replace the carpets because of the stains. Thankfully, Josh expertly removed all of the stains and then did an amazing, efficient job on the rest. We have lived in this house for 5 years and the carpets look better than ever; it dried very quickly and is much softer. Josh also cleaned the arms on a couch in our family room and it looks fantastic. I wholeheartedly recommend Zerorez and will never hire another company again. Hire them - you won't regret it. read more

Emily A.

0

1

0

5 years ago

Zerorez is a great carpet cleaning company. The difference from others is that Zerorez is a better clean with no residue soap which makes a brighter clean for the carpets and upholstery. The carpets stay cleaner longer because there is no residue from soap of other companies that attract dirt. The service is fantastic! We love Josh every time he cleans our carpets. They are prompt and safe to our home. It's an affordable service and I wouldn't choose any other carpet cleaning company then Zerorez! A+++ read more

Susan C.

19

2

0

7 years ago

Chris and Rob cleaned my carpet today. They were so professional and explained the Zerorez process very effectively. Despite it being a nasty snowy day, they took great care making sure they didn't track slush and snow inside. My carpet was pretty dirty so I didn't have high hopes that they could do much with it. Boy was I surprised. It looks like new. It's soft and clean like when I got it seven years ago. Thanks Chris and Rob for a great job. read more

Bruce B.

0

1

0

4 months ago

Absolutely the best carpet cleaner by far. Don't waste your time and money with the others and be frustrated with their results. Once you try Zerorez you too will be completely satisfied with the results. The carpet is not only cleaner than ever before but softer too. The best part is the price is about the same as others and you get a superior quality of cleaning. Thanks to Josh for providing us with excellent service. Highly recommend. read more

Bruce B.

0

1

0

5 years ago

I have used them many times for our carpet cleaning and have been amazed at the results each time. By far the best service out there. Don't waste your time or money with their competitors. Recently had them clean our upholstery and now our couch and chairs look like they are brand new! Great product and excellent technicians make having them out a pleasure. They will definitely amaze you every time you get service. read more

Holly V.

0

3

0

5 years ago

I highly recommend Zerorez. I've used the other companies out there and they always give me a quote, come to complete the service, and then try and upsell/add services multiple times. There was none of that with Zerorez. They were prompt and efficient. My carpets have never looked better and they were completely dry within 6 hours. I will definitely use them again! read more

Bruce B.

0

1

0

5 years ago

Don't waste your time or money with the other competitors in the carpet cleaning business. Try them once and you too will experience an excellent result that is unsurpassed. I have used them several times and am always impressed with how clean and fresh our carpets are. Great service and exceptionally experienced staff Highly recommend. read more

Ginger L.

59

8

1

7 years ago

It's amazing how my carpets were brought back to brand new, all without chemicals. Normally the stain pops back up soon after I get my carpets cleaned. Not with Zerorez. I highly recommend these guys to clean upholstery, tile, whatever... super professional you won't be disappointed :) read more

Jill B.

0

2

0

6 years ago

Josh did more than an excellent job, if that was possible. Not only was he very competent, his manner was warm and friendly. He gave me a head's-up before showing up. I feel better knowing there aren't chemicals leftover in my carpet after cleaning it. I'm so glad I called. read more

Treasa S.

0

1

0

7 years ago

I took a chance with Zerorez today. My carpets look great. I had two microfiber chairs cleaned also and they look brand new!!!!!! Chris was very hard working and was very courteous. I will definitely call them again! read more

Margaret C.

0

1

0

3 years ago

I used Zerorez in AZ for 17 years. I was so happy to see Zerorez in Michigan! Hands down the Green carpet cleaning process. Completely environmentally friendly and no more crunchy carpets and soap residue. read more

Vicki G.

0

8

0

5 years ago

I had them clean 2 recliners. Josh did a great job! He was very professional and was very detailed in cleaning the chairs, I was very impressed! The chairs cleaned up very well and I am very pleased! read more

Geof C.

2

1

0

7 years ago

Josh cleaned our carpets today with Zerorez. He was very detail oriented, communicated well before arrival and during the service. Our carpets look like new! Would highly recommend Zerorez to others. read more

Tom B.

0

1

0

5 years ago

We had Josh out today to clean 3 chairs, couch and 1 room of carpet. He was here on time and did a professional job. Everything looked brand new and the carpet and furniture dried very quickly. read more

Marty T.

0

1

0

7 years ago

Very pleased with the results of the carpet cleaning. Love no soap is used. Chris and Robert showed professionalism and pride in their work. Thank you for my clean carpets read more

Stacha W.

0

1

0

7 years ago

Chris and Robert cleaned our carpets today and I was amazed at how clean they got our carpets. They were prompt, professional, and very detailed. Great job! Thank you read more

Frigga Ellen F.

83

1

0

7 years ago

Chris and Robert did our carpets and were thorough, efficient, friendly, informative. Definitely recommend this company

Michelle N.

0

1

0

7 years ago

They did an amazing job! Scheduling was super easy and convenient. Robert and Chris did a fantastic job.

Josh C.

0

4

0

3 years ago

Best service and cleaning process available!!! We do carpet, upholstery, tile, leather and much more!!

Zerorez - carpet_cleaning - Updated August 2026

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Oxi Fresh Carpet Cleaning

4.8

(24 reviews)

Extremely happy that we discovered Oxi Fresh Carpet Cleaning. (Thank you Yelp) Chau did an…read moreexcellent job and masterfully took care of some stains that we were unable to remove. Oxi Fresh is easy to deal with. Their pricing is straight forward with none of the "basic and switch" I've encountered from other companies. Most important-they do a great job.

very professional, I have been leary about d getting my…read morecarpet cleaned having had a bad experience in the past. OxiFresh did a wonderful job , will call them back and will highly recommend them.

Top Care Cleaning Service

4.5

Wish to revise my previous review. Although I still find the carpet cleaning services to be…read morepricey, the quality was excellent. I purchased the service for a family member in another city, so didn't see the work when I wrote the first review. Also, Top Care Cleaning ended up responding to my complaint by working with me a bit on pricing. Hence, the change in my rating.

Top Care cleaned our roof and gutters. We could not be happier with the results! They completely…read moreremoved the moss and unsightly discoloring. Will keep them in mind for future projects.

O G Professional Carpet Care

(8 reviews)

Robert from OG Professional Carpet Care cleaned three rooms of carpet that had not been cleaned for…read morea long time and made them look nearly new again. He gave extra care for each stain and spot. I plan to have OG clean the rest of the carpet in my home in the near future, and would recommend them for anyone that needs their carpet cleaned.

O G Professional Carpet Care did a great job cleaning our carpets downstairs where my office is…read more Robert, the son, with 16 years experience did it. We were wondering how good it would look because there were many stains and it looks great. Thank you guys! It did not take him very long to finish the job as well.

Cascade Carpet Cleaning

(9 reviews)

Cascade Carpet Cleaner did a great job. We had a small flood and they brought in a fan to dry the…read morecarpet. They came back 4 days later and the carpet looks great and smells even better

Mark and Tiff were extremely responsive and did a great job bringing our carpets back to life. They…read morewere on time and got the job done quickly.

Grout Matters

4.3

Our shower looks amazing!! They helped make it look brand new again. They were awesome at…read morecommunication! Very efficient and kind! 10/10 recommend.

These folks are great. They cleaned the tile and grout on our first floor, re-grouted our master…read morebath shower floor and fixed a few other things while they were here. They were timely, courteous, and transformational. Wish I would have used them several years ago.

Mr Picky Carpet Cleaning

4.7

(18 reviews)

Mr. Picky was recommended to us and we could not be happier. Arrived on time and spent a lot of…read moretime cleaning and explaining the process. We are new to the area and he recommended some other local businesses to us and they have been great too.

I requested a quote online to start, which was super helpful. And when I called to schedule an…read moreappointment, they were able to get us in very quickly. We received a call the morning of and they were right on time. Did a great job cleaning our carpets. We needed them to come back to re-do a few spots that were missed, but again, prompt and job well done! Super friendly and efficient. Prices very reasonable. I would call again. Thank you, Mr Picky!

Sayre Carpet Care

we had Sayre clean our carpet last week. Brian was on time and did a great job on the living room…read moreand stairs. We will definitely use him again. The cost was less than expected!

Recently, my sister searched the internet for a reliable carpet cleaning service and was very…read morepleased that she selected Sayre Carpet Care. Proprietor Brian was very professional, personable, and knowledgeable about carpet care and did an excellent job. She indicated that she would absolutely use Sayre Carpet Care again. (Seeing that she does not use Social Media, etc my sister requested that I post her Five Star Review for her).

Hagopian

(3 reviews)

I can't even tell you how happy I am with the job Hagopian did on my rugs. They look like they are…read morebrand new and believe me they were dirty. The Grand Rapids location is so polite and helpful. The work was amazing. I got them cleaned by someone else before Hagopian opened here and was disappointed. I will never take my rugs anywhere else.

We had the pleasure working with the experts at Hagopian for cleaning four of our handmade rugs. We…read morehad purchased a large rug from Hagopian some 30 years ago and so when it came time to clean and repair, we called them in the Birmingham store. Their knowlegable team consisted of Karen, who we spoke with on the phone to Jack and Doug who arrived at our home after driving over 2 hours from B'Ham. All were extremely professional and knowledgeable. Jack inspected every rug thoroughly and explained their unique cleaning process, one rug required color restoration and anther repair to damaged fringe. The rugs were promptly delivered as scheduled in one week! It was great working with EVERYONE at Hagopian! They are simply the BEST in business for your quality rug maintenance.

Total Power Wash Solutions

(3 reviews)

Based on a neighbor's recommendation, we called Total Power Wash Solutions for a quote on roof,…read moregutter and deck cleaning. We could not be more pleased with the cost and quality of the work they did. Our asphalt shingled roof was full of spring oak tree droppings and also had unsightly dark streaks. We learned that those are caused by an algae that tends to grow on north and west-facing shingles (especially if they are heavily shaded by mature trees). The result? The roof and gutters are free of debris and the splotchy black stains are gone. Our almost 20-year-old gray composite deck looks brand new. The owners, Cameron Roth and Mason Childers, did a fantastic job and were very pleasant to work with. They exercised a lot of care to keep flowers and garden plants sprayed with water to prevent any damage from the power wash solution. https://totalpowerwashsolution.com/residential-1 (616) 450-0574

Total Power Wash was responsive to my request for a quote and was able to schedule my house washing…read morewithin 2 days of reaching out to them. Cam and his team were eager to work and meet our needs for our home. They provided quality work and our house if no longer green looking from the mold and algae that was taking over. I would recommend Total Power Wash.

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