Dr. Zerlin is the most understanding, compassionate, knowledgeable, pediatric professional I have ever encountered. He truly loves his patients and his skill set is amazing. He made me feel special concerning my son. He managed to take him from 100% hearing loss to recapturing all the hearing. He is diligent with follow ups and his front office staff will find you just the right place. I always leave with a good feeling inside. I have many friends that he put tubes in their ears when they were young and now they are grown and he is putting tubes in their children's ears. He goes out of his way to answer your questions and he truly listens to your concerns and helps you set up a long-term plan. When we did surgery, twice, we were in and out, with minimal stress on my young son. read more

Zerlin Gary K MD - Chilling and waiting to leave for our ENT appointment - Ear Nose & Throat Near Me - Bakersfield, California

I have been to see Doctor Zerlin several times over the last 30 years. When I called for an appointment today for an issue I'm having, I was told they are not accepting new adult patients. I explained that I am not a new patient. I have seen him several times in the past. I was told that she could not find my chart (I don't think she looked very hard) and therefore could not make me an appointment. Dr Zerlin is amazing. Now I have to find someone new. That sucks! read more

Dr. Z is well known in Bakersfield for a reason. My son had a tonsillectomy and ear tubes put in and the doctor was compassionate and expertly treated his problems. He went from having some hearing loss to being able to hear again! I cannot thank him enough for the care he took with my son! read more

All I have to say is, I wouldn't take my child there because the receptionist on the phone was very rude. This reflects on the whole office when you have somebody in the front desk answering phone that shouldn't be there because she's rude. The whole office gets a bad rap, even though everybody else could be nice wouldn't even let me ask her questions and hung up on me. This is not professionalism. This is just rudeness. read more

The receptionist is very rude. My mother made a call to make an appointment for my brother and asked if they had someone who spoke Spanish and she just hung up the phone. I called and asked to make an appointment instead for my brother and she answered very rudely. I called again and she was being petty and had me waiting on call. They definitely need a new receptionist. The doctor although is very nice. We had taken my little sister for her ear prior to that and the same thing happened. read more

My oldest has been a patient of Dr. Zerlin's since he was about 8-9yrs old and he's 19yrs old now. We recently came for a visit as he is long overdue and hasn't seen Dr. Zerlin for about 4yrs now. Dr. Zerlin has probably done about 3 ear-tube surgeries for my son and he has also removed the boy's tonsils. My son has seen a total of 3 ENT specialists his whole life and Dr. Zerlin is #1 on the list. He has always been very caring, compassionate and professional. Any time he needs to go over the patient's findings, if the patient does not need to come back for a follow-up, he actually takes the time to call the patients directly. What physician does that? In this day and age, you hardly see physicians making outgoing phone calls to their patients. You usually hear from a staff member who has no clue who you are and wasn't even present for your visit. Dr. Zerlin's staff has been with him for a very long time and that right there is showing proof that he takes care of his employees. I have seen Terry at that front desk since the first time my son was a patient of Dr. Zerlin and she is very nice and welcoming. Sometimes I forget that his office doesn't take debit cards/credit cards for our copays, but that's not a big deal because she let's us send in the payments thru the mail. Some offices won't even allow you back if you don't pay your copay, but this right here is proof that he definitely cares about his patient more. Sometimes the visit is a little bit of a wait, but know that Dr. Zerlin sees the patients extensively. He doesn't take 10min in the room to shoot out 60 patients a day like a lot of offices these days. He cares about the quality of care he puts into his patients. He goes over the diagnosis and findings in detail and makes sure you understand or if there's a plan of action. I have always felt good every time we left his office because I always knew and I still feel that my son is in good hands with Dr. Zerlin. read more

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Old school office. Wonderful dr with great bedside manner for kids! Son had his tonsils and adenoids removed with Dr.

Great ENT(Ear, Nose & Throat Doctor) in the area of Bakersfield. I had never been to an ENT myself, but man did he help me out. To be able to clear my ear blockage really helped me out for my daily life. He might have had to use every tool in his toolbox, but Dr. Zerlin really knows what he is doing. If you ever have anything wrong with your ear, nose and throat Dr. Zerlin is the place to go. He might be a little booked out, but it is because of all of the amount of surgeries he does throughout the week. Definitely a top choice in Bakersfield. read more

Zerlin Gary K MD - Cool room art. - Ear Nose & Throat Near Me - Bakersfield, California

I read great reviews of this doctor and terrible reviews of his receptionist. I thought, "How bad could it be?" I called this morning and she answers as usual: "Dr. Zerlin's Office" with a pause. I proceeded to say good morning and ask my question, but before I could get past "I was wondering...", she cut me off and went "Hold on" and put me on hold. Very rude. Dr. Zerlin, you're definitely losing potential clients because of her. Why would I wait on hold for someone who is so rude and has a long, publicized history of treating clients terribly? No thank you. Going elsewhere. read more

The Doctor is semi-retired good luck getting them to answer a call during business hours. He is only there 2 days a week.

Very rude lady that answered the phone. Im sure he's a very good MD. But the office staff is not very welcoming

It's come full circle! I was at Zerlin as a small child and now I'm bringing my children to Dr. Zerlin! Why, because he's calm, patient and the best in Bakersfield. Yes it will take a few months to get in but that's because he has such a large following now. Sure you'll step back in time as you walk into his waiting room and patient rooms but there's something oddly satisfying about being there and under his care. It's simple, clear and straight forward. read more

Dr. Zerlin has been treating our family for almost 10 years. He is knowledgeable, kind, compassionate and patient. Three years ago, and came in for a routine visit. While I was there, Dr. Zerlin was suspicious about an unrelated issue. He quickly diagnosed cancer in my nasopharynx that was quickly spreading to my lymph nodes and beginning to penetrate the surface of bone. My symptoms were silent. I wasn't even feeling bad. Had it not been for Dr. Zerlin, my cancer would have quickly spread without detection. He literally saved my life. My family and I are forever indebted to Dr. Zerlin. You will not finder a better, kinder or more compassionate ENT anywhere. Bakersfield is blessed because of Dr. Zerlin's faithful service to our community for so many years. read more

Dr Gary Zerlin is an idiot I wouldn't take my dog to him!!!! My dr referred me to him Zerlin said there wasn't nothing wrong with me. He said, he tried to scope me but couldn't that his equipment wasn't able to go down my throat due to my Antony but yet he said, he did a biopsy on me! hmmm isnt that interesting! I went to for a f/u he couldn't find the biopsy report. I had to show him the results SMH. Then he turned around and said nothing is wrong it's all in my head. Ok I went back to my primary then I went to another specialist guess what ??? That specialist scoped me found something and said there is "NO WAY" he Zerlin didn't see that nodule as big as it was as it didn't grow over night!!!!! and it's "NOT IN YOUR HEAD!!!!!!!" read more

I've gone to Dr. Zerlin since I was a toddler. He put tubes in my ears multiple times and also took my tonsils out when I was 12. He is a very sweet man that cares about his patients. He elaborates on concerns and comforts when nervous about surgeries. I more recently when in almost 13 years after seeing him for my ears and he is still just as thoughtful as I remember. He is very thorough and takes extra steps to ensure your health is priority. He's one of the best. read more

I called to make an appointment and the woman who answered the phone was rude and proceeded to cut me off 3 times telling me "are you going to book an appointment or not", after I said I needed to explain the urgency of my situation she said she had 3 people behind me waiting and put me on hold. Would not recommend going here, very unprofessional! read more

I was referred to this practice by my doctor for my daughters tonsils. Upon arriving I was skeptical due to the area but it took a month to get an appointment. I arrived 20 minutes early and received paperwork only after I asked for it 30 minutes later! After being here for an entire hour, I finally was called in. I continued to wait in the room for another 15 minutes. The doctor worked well with my daughter and diagnosed her quickly( 10 min). Overall the actual time with the doctor was great but the wait was a little extensive.My daughter was tired/hungry and I had to get off of work early. If they were able to better their wait / appointment times , I would definitely rate higher read more

Awesome Dr! He took out my 7 year olds tonsils and 12 months ear tubes. He is friendly. Good bed side manner. I would highly recommend him!!

Amazing doctor, he is known as the best. He seen my daughter for the removal of her tonsils and adenoids. Great bed side matter. My only complaint would be the front office. They are not very welcoming, they always seem very busy. But if you want the best doctor in town and you don't mind that he has a long waiting period for an appointment, then this is the doctor for you. The location is dated but again I am not going to live there. He is very intelligent. My daughter was scheduled to have surgery with a different ENT. The day before her surgery they called to cancel. Not telling me why! After following up with her pediatrician I found out that they didn't not get the right blood work. So I had to now take my terrified child to have her blood drawn ounce more. That's when a coworkers told me about Dr Zerlin. Don't risk your safety with other surgeons. read more

Adults save your time he only takes children...a doctor referred me to him because he claimed he was a good doctor,but I never got to actually see if he was because as mentioned this "good" doctor only takes kids. read more

Office staff isn't mindful they don't call a day ahead for your appointment they wait until the day of the appointment to call you and find reasons not to see you after the appointment been booked months ago. I understand they're elderly but it's still an inconvenience for them to wait for the last min to say anything until the day of the appt. Which doesn't allow time to fix things within 2 hours of the appointment. The dr I've seen twice which is great but the office staff is going to ruin he's patients experience. read more

My son just got his tonsils and adenoids removed a week and a half ago. I just want to say that I am very happy with the whole experience overall. From the first check up to the follow up after the surgery. Staff was very professional and friendly. Got all my questions answered by Dr Zerlin and staff as well. Thank you guys for making this a smooth experience for my son and I. read more

Dr Zerlin is always so patient with our little boy. He has removed adenoids, installed tubes, and has had multiple check ups. He's very professional, and great with the kids. read more

If I could rate a zero I would the lady Infront is rude and so was the the office supervisor but I could tell as soon as I walked in they did want my daughter and myself there because of our skin tone because everyone else that was lighter she was so nice and upbeat with them. read more

We are so blessed to have Dr. Zerlin see our daughter for a tonsil tissue overgrowth problem. He's a very busy surgeon and I thank his office for accommodating us. He did our daughter's tonsillectomy and it was a success just like the others that I know. He is very informative and kind. The office staff are very nice too. Dr. Zerlin is the best!! God Bless and thank you all read more

Dr Zerlin is very caring and attentive, as well as professional and knowledgeable. Aside from the long wait to get an appointment (because everyone wants to see him!), very good experience. Worth the wait!! read more

Staff was so nice and friendly. The front desk lady was beyond nice and helpful! Doctor addressed all issues and was very nice too! Highly recommend this dr office read more

Dr. Zerlin is very professional, knowledgeable & personable. He is attentive when you speak to him. In the past several years I have seen 4 other ENT MD's without success. Dr.Zerlin took the necessary steps to deal with my condition & I am no longer embarrassed to go out in public. Thank you, Dr. Zerlin. I highly recommend him. You will be in good hands. read more

The women in the back office (Kathy??) is very rude, short tempered and doesn't know how to give a revised answer when patient doesn't understand something she says. Very grumpy even when i was being as polite as possible. I am giving it 5 stars because of the care received by Dr. Zerlin. He is simply the best and great with children! read more

Love Dr. Zerlin and his staff. My mom has been a patient of his for years. He has always been so good with her and very reassuring. The staff is kind and friendly. Wish we had more medical places like this one! read more