My husband got me a giftcard for Spavia for Mother's Day and I used it on a 60 minute sports…read moremassage. I was blown away by my experience at Spavia. Booking was easy (I did it online), and you feel pampered every step of the way. After you're checked in you're walked into a locker room where you can change into a bath robe and slippers. From there you can sit in a lounge with a heated neck pillow while you await your massage therapist. My massage therapist was Gogo. She did a wonderful job and accommodated all of my requests. She even gave me suggestions on how to stretch for the troubles I was having. After you're done, you have access to showers to get cleaned up and continue relaxing. They also offer memberships for monthly massages which I think I"m going to get soon! I'll definitely be back.

I chose Spavia Elmhurst after doing a lot of research and being willing to spend extra for what I…read moreexpected would be a high-quality, relaxing massage. Unfortunately, it ended up being one of the most disappointing spa experiences I've had. I booked a 60-minute deep tissue massage with the scalp oil and Hypervolt add-ons. Neither add-on was performed... my scalp was never touched and no massage gun was used though I was initially charged for both (they were only refunded after I reached out). The massage itself felt rushed and incomplete. Most areas of my body were barely worked on, and I left still in pain. When I got up, I noticed the digital wall clock in the room had been partially covered with a towel.. specifically, only the minutes portion was covered. I later realized the session had ended about 5-10 minutes early. Management later claimed that covering the clock is standard practice for guest comfort, but that explanation does not make sense. The clock was not bright at all, and there was a much brighter light left on in the corner of the room the entire time. If a digital clock is supposedly too bright and distracting, then it would make more sense to use a standard wall clock or not have a visible clock at all. Partially covering only the minutes, the part that tells you exactly how much time is left... felt like a very shady business practice rather than a comfort measure. I was also told afterward that my massage was shortened because I arrived late. However, when I checked in, the front desk assured me they were able to push my appointment back and accommodate me so that I would still receive my full 60 minutes. At no point before or during the massage was I informed that my session would be cut short. Letting a guest believe they are getting their full service and then ending early without any communication feels unprofessional. When I contacted them about all of this, the only thing offered was a complimentary add-on for a future visit. but only if I book and pay for another full-price massage. After already spending over $220 and being this unhappy, I don't find it reasonable to be asked to come back and spend another $200 just to receive a small add-on for free. A partial or full refund for the actual massage would have been far more appropriate. I have since been ignored. Overall, this experience did not match the premium price at all. I left sore, stressed, and disappointed. I would not recommend Spavia Elmhurst based on this visit.

Great experience, honestly it's one of the best massage parlors i've ever been too. It's great for…read morethe service they provide, their customer service is also amazing, they even have their cats show up from time to time and if you like cats they let you pet them, overall 10/10

Awesome place to go for a massage specialize in Swedish, Deep tissue Foot and Chair massageread more

Honestly one of the best massages I've had in awhile. It's the first time I have received a true…read moredeep tissue massage. Many other places I go to are fancier but not as skilled. I put 4 stars because it definitely isn't a fancy place, but the the massage was great and they are very kind.

What a pleasant surprise it was to drive by here. Nice service. Pleasant greeter at the door. The…read moreolder woman who massaged my feet was excellent! I appreciated her covering my F ace with a fragrance sheet or towel. Took me away!.. If there was a subtraction on this spot, it would be that the rooms are to close to the front door. It will take you to a place far away and then you are SNATCHED BACK TO REALITY cuz someone rang the doorbell.......lol ... Won't stop me from going back.

Great massage with very good looking women who communicate well throughout. Favorite spa!!read more

I went shopping for the day and found this great place I…read moregot a deep tissue massage and it was a 10/10 The staff was very friendly and sweet

Anthony & Ally we're Awesome! Anthony was my masseur massage therapist and Ally was my…read moreesthetician. My god mom Dr. Abrons booked our appointments to celebrate my birthday. The staff were very knowledgeable and I made me feel very relaxed. My god mom has been a member for 3 years and this appointment convinced me to join as well. I want this to not just be a luxury every blue moon event but part of my regular self care destress routine. The location was very clean & only suggestion would be to have place to set coats clothes...it's winter so had to lug my winter coat from massage room to room where I received facial.

I loved the location. The inside was inviting and very clean. The receptionist were all kind and…read morehelpful. The room was nice and quiet and relaxing. My massage therapist was appropriate and her pressure was good also. I liked that the massage started on time and not 10 minutes into like massage envy. It ended 5 min or so before which made me feel like I got my monies worth. The selection of products for facial and body care. I want offered any packages for membership but I am currently a member elsewhere. The prices seem a higher than other places but the services seem worth it. Free Parking lot... Near Starbucks and Mariano's and other eateries if you want to plan a spa day outing.

It was more than we expected. We went there as couple sessions and the massage room was cozy and…read moreclean. It is very private. Relaxing Chinese music in the background... The massage was very professional. No complains. They have a nice shower accommodation but we didn't use it. After massage we had a great green tea with the manager. She made it for us with their Japanese style tea pot set. It was nice!

The service was very disappointing, and I would not recommend it. My first experience with Jenny…read morewas great, which is why I decided to come back, but this time the service was completely different.This time it was with JUM CB and my freind has booked with NOK both were not good. Very bad experience. I will not use again. I feel like I wasted my money and was very unhappy with the experience.

We had a very luxurious experience redeeming our couples massage in Le Meridian's spa suite. Kathy…read moreand Mesha were wonderful and professional. They were able to accommodate our needs and concerns during our session. Our room was very clean and included a 45-minute post-massage relax time. We were able to use the steam shower, bathtub and had access to bottled water, tea, and grooming items. Arrival: I'd recommend arriving 10-15mins prior to your massage to give yourself time to park, check-in, fill out form/waiver, and have your sit down introduction with therapists. Parking: Convenient and free reserved hotel parking close to the entrance. Scheduling: The couples massage/spa suite experience books up quick so I'd recommend scheduling 2-3 weeks in advance. I personally think a brief introduction to the functions of the suite's amenities would be very helpful to the guests. Overall it was a great experience.

I bought a Groupon facial, the price was fantastic…read more They meet you in the hotel lobby if you aren't a hotel guest. My aesthetician was on time with getting me from the lobby. The spa suites are located on the eighth floor. The facial was pretty standard, slightly mediocre. There were awkward technical issues with the steamer, which took her about five minutes to fix. She did apologize for the issues and ended up getting it working. At the end she had to collect her belongings which is also a little awkward. It would've been great if she could've got the bath started so I didn't have to wait 15 minutes for it to fill up. You have 25 minutes to relax in the room and take a bath or a shower or use the sauna. This would be an excellent experience or well worth it if they allowed more time. The bath took 10 minutes to fill up/figure out and I only had 15 minutes left. 15 minutes is not enough for a bath and to get ready. I would've really enjoyed the amenities if I was allowed more time. I would say 45 minutes would be ideal. I think they should price higher if needed and give people this time. Without time to enjoy the amenities the spa is really just average. I like the brand of soap that they had available and that it is in a private room. Overall, everything just felt very rushed and not relaxing like a spa should be.