We used to use STS on Rt. 1 in Monmouth Jct - right next to Electro-Tech - and when they were…read morebought out recently they lost all integrity. So we needed a new clutch and got towed to STS and when they quoted $2100 we walked over to Electro-Tech to check them out. Tom quoted $950 and did an excellent job. He found other things wrong with our vehicle and talked to us about them and helped us prioritize what was urgent and what could wait. He discussed fees up front and if anything changed he'd call to discuss and get our OK first. We found him to be very honest and extremely knowledgeable - he is also an electrical engineer and is able to explain in as much depth as you are interested. He owns the shop and answers the phone so you get to deal with the top guy. Eric, his assistant mechanic, is also friendly and helpful. Highly recommend!

Tom is a wizard. He should get 7 stars at least. Repaired BMW X5 A/C and replaced turn signals on…read moredash with a skillful custom installation that looks better than any factory installation. On time as promosed. Very fair price also. Wow!

Primo is the best!! He fixed a dent and some scratches in 2 hours and gave me a great price…read more Everyone else wanted to charge me $400-$700. The service here is great. I'm going here for anything I need. Thanks Primo your the greatest.

My mechanic who is a family friend told me that my car's engine and transmission had been leaking…read moreoil and it was a matter of time before it was going to fail on me. It was due to old age (239000 miles). Too bad he doesnt do engine swaps. Fortunately, I have a coworker who has a husband that owns a shop and was told that he just recently swap a engine with a low mileage jdm motor. Chris called me that same night and we went over the details on the work that needed to be done on the car. He was very informative and he went step by step with me about the engine swapping process. He even told me that he would pick up the engine and transmission in NJ for a cheap fee. I decided that Chris was the right guy for the job and told him that I would give him the car in three weeks to work on. When I arrived at the shop, I told Chris that I had other issues with the car. He told me that he will look into it but his main focus was to replace the motor and transmission first. During the time he was working on my car, he kept in constant contact with me. He would let me know what he was doing and if there was something that needed to be replaced, he would call me first for permission before buying the replacement part. Chris also sent me picture and videos while my car was being worked on. One of other issues that I had address to Chris was that my heater was only give me luke warm air at best. I had thought that my heater core was clogged and that it needed to be replaced. Turns out, Chris found that it was just my heater control valve that was broken and prevented the coolant to go into my heater core. For people that dont know about heater cores, it would cost 800 to 1500 dollars for the heater core to be replaced. By finding out that it was just the heater control valve, Chris saved me a boat load of money. About a week and half later, Chris finally finished the job and he delivered my car in front of the house. He even gave my car a wash and even detailed my car. I test drove the car with Chris sitting on the passenger side and was surprised how much power I had on the new engine. Transmssion was shifting flawlessly. Chris also installed a dedicated transmission oil cooler and filter to prolong the life of the transmission. I had told Chris that day he delivered my car that I was going on a trip to upstate for the memorial day weekend. He told me that if I have any issues to call him immediately. I didn't have to call him because my car worked perfectly. In fact, Chris texted me asking how my car was doing and I forgot to text him back. (Sorry Chris). I highly recommend Chris to anyone. Not only that he does excellent work, he genuinely cares about his customers. Other than my family friend, Chris would be the only one I would trust my car with. Thank you Chris!!!

This dealership has restored my faith! The staff is so…read morewelcoming and friendly. They have really nice loaner cars, I didn't want my car back after driving them. They were very helpful, professional, knowledgeable, and went above and beyond to make sure my car was good as new and I was happy and safe to be on the road. I can't say enough good things about this place. Thank you Dominic and all the other staff members at Douglas Volkswagen, I am another loyal and happy customer.

After purchasing a car which had a recall. I scheduled service and received a loaner. After…read morereturning the loaner I was told I am entitled to a free oil change and had to schedule another appointment. Three weeks later had an appointment with a loaner. I was five minutes from the dealership and Brian text me no loaner to reschedule. This has been a very unorganized dealership after the purchase of this vehicle. This was my second VW from the dealership and I can not believe how unorganized they have been. I recommend shopping around to other dealerships.

I've had my car's serviced there 3x this year and I've found AW to be a very professional shop,…read morewith excellent service from Brian at the counter and the technical staff. When another shop short-diagnosed an issue with tire noise, AW went one step further in its diagnosis and concluded I did not need the much more expensive repair the 1st shop estimated, saving me hundreds of dollars. It's comforting to know AW is straightforward and honest in its approach to customer work, which has left me with the feeling they can be trusted to serve my best interests. For this I will continue to service my vehicles at AW.

The guys are friendly and professional. Always go above and beyond. Normally we just order parts on…read moreline but if we ever have a question they are a phone call away with all the right advice. Thank you

I've been dealing with New Market Auto Service for over 50 years, and never been disappointed. I…read morewould recommend their services to anyone. Thank you Joanne and Albert. Bill Katko

Fantastic quality service here!! Fair pricing and very friendly team. I recommend highly!!read more

Had a great buying experience in March. Have also had fantastic service from the Service Dept…read more Great folks to deal with

5 star dealership! Easiest, hassle free car purchase I've ever made! Literally took one hour…read more There's no waiting around all day back and fourth between 5 different managers. My new car spot!

Josh is the man.. he went above and beyond to make sure my truck was fixed properly even when my…read morewarranty was acting like a bunch of d*cks.. his prices are a little on the expensive side but that's the price you pay for quality repair work.. yo Josh this the guy with the Yukon I appreciate you my G

BEWARE women. very unprofessional staff. pricing changes. a 0 out of 10 do not recommend for me.read more

I have to say it was a really great experience trading our car. Jude our sales representative was…read morevery kind and helpful. Meagan also was very helpful. I would definitely recommend DCH group.

One of the most professional and best managed dealer groups I have ever worked with... Plus they…read morehave several community outreach programs going on in collaboration with organizations such as SADD, and the Flagship DCH Auto Group promotional campaigns designed to prevent teenagers from engaging in distracted driving. When I visited the DCH Auto Group headquarters, their lobby area contained several display cases and the walls were lined with J. D. Power and Associate consumer satisfaction awards, Independently judged Dealership awards, and a variety of other credentials that DCH is rightfully proud to display. While working with the DCH dealership General Managers on improving their digital marketing activities, I was surprised to learn about the many systems they have put into place to both monitor and assure customer satisfaction in their sales and service departments. I am very familiar with the way car dealerships are managed and operated and can confidently recommend the DCH Auto Group dealerships as amongst the best in America when it comes to their commitment and execution of customer service and satisfaction monitoring processes.