Zaxby's in not a place I often go to, but in trying to find out what are the best fried chicken sandwiches, now that so many spots offer a version, I headed here to sample their's. The hand breaded chicken fillet is probably between 6 and 7 ounces. It comes on a toasted potato bun, several pickle slices and the signature Zax sauce. This is a good chicken sandwich, but it is not in the class of KFC, or even Popeye's or Culver's - closer to McDonald's or Burger King. The chicken is nicely breaded, well fried. But the rest of the sandwich - sauce, bun, and pickle are average or less. I would rate this sandwich in the middle of the pack of national fast food chains. read more

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The women at the counter was so sweet. Definitely gets how to provide great service. My spicy chicken sandwich was most and good, just wish it was spicier. read more

I absolutely HATE coming to this location... everyone always has a disgustingly bad attitude EVERY SINGLE TIME... food always soggy never put the right sauce in the bag.. y'all need better workers or management! read more

Visited this new-ish Zaxby's tonight for dinner. It wasn't terribly busy but I was behind two other groups in line. I kinda wish someone had come to the other register to help the line move quickly. There was some confusion as I ordered but we got it settled. The manager who helped wasn't terribly kind and definitely didn't give the "happy to help" vibe. I got the Bleu salad with buffalo grilled chicken. It was fine. I wouldn't get it again. The buffalo sauce was squeezed onto the salad instead of tossing the chicken bites in them. This made the whole salad pretty soggy. Again, it was fine. I enjoyed the blue cheese crumbles and the crispy onions. I'll probably go back in the future but will try something else. read more

Zaxbys - Buffalo blue salad - Chicken Wings Near Me - Winston-Salem, North Carolina

cashier was a little cutie-patootie, he took my order like a champ, as well as other things ;). however, a few points to improve on: - disgusting. i hated it all. - the drink machine was broken - it was disgusting. its like if cookout and bojangles had an incest baby. - tender meal best described as "Kentucky fried buttcrack" read more

Went inside to eat. No customers were inside, that should have been my first sign to turn around. After we ordered, I went to go find a table and about half of them still had food and trays on them. Like I said, it was empty so why they weren't cleaned is beyond me as there were about 7 people working. I went back to the counter and asked for it to be a to go order. The best part, is when I watched the gentlemen put my cheese curds in the box, then take one back out of the box and helped himself to a little snack and then placed it on the tray. We asked for honey mustard and ranch, and was it put into the bag? Of course not. First and last time I will try a Zaxbys. We went on Sunday, that should tell you why we decided to try it out. read more

First time coming to this Zaxby's and went through the drive thru. I have usually had good experiences and good food. I would agree with many of the previous reviewers anonymous the poor customer service, unfortunately I didn't read them until after the fact. I went through the drive through and Khaliyah took my order, or attempted to. She seemed to struggle working the two-way communication system and was not aware of how customer service works. I ordered the grilled chicken salad with ranch. She asked me which one. I said the house salad. She then asked grilled or crispy. I said grilled. She asked which dressing, and again I said ranch. Keep in mind when I asked any question or needed her to repeat her question there was no response. Pretty desiring but I tried to be patient. After ordering she said pull up to the window. I pulled up to the window and she said $8.53. I gave her my credit card. Gave me my card back and said "here" as I was suppose to know what she was thinking. Then basically threw my salad at me through the window. Talk about poor customer service and an attitude! Not only was I disappointed with the service, came to find out when I got home that my salad was only half full.....not worth $8.50. I have receive this same salad many times before and the lid wouldn't stay on because it was so full. Nothing good about this restaurant. Do yourself a favor and go elsewhere. You'll save money and employee attitudes. read more

Zaxbys - Pathetic salad. Half full. - Chicken Wings Near Me - Winston-Salem, North Carolina

We ordered the new blt salad. Terrible, nasty thing. One had no cheese, no bacon. The other has one tiny piece of bacon, soggy tomatoes, soggy bread, and stale croutons. Definitely not worth the cost. read more

Found a fly in the salad last week Tuesday and a food service glove I my salad Today 7/10/18. After bringing this to the manager's attention, I was treated very rudely. The manager said "how do I know you didn't put the glove in the salad"! I was asked to leave and she called 911 because I refuse to leave without my receipt. The level of disrespect was appalling. It's the absolute worst customer service experience I ever had. Never Again! read more

Zaxbys - Food service glove found in Salad - Chicken Wings Near Me - Winston-Salem, North Carolina

we got up to the line the lady said to park because our food wasnt ready yet we said ok and she was supposed to bring it out to us so we waited for about 15 minutes but everyone else in the line was getting theres so we went back in the line and we asked if our food was ready she said yeah and so our food was just sitting there while she was supposed to bring it out . then we asked for extra sauce there was no sauce in the bag and then that acted like it was a problem when we asked for more but it was supposed to alr be in there workers there are terrible . read more

Would have been a 5 star review but the extra sauces I ordered were missing. The wings and fingers were great and the fries were decent (a little soggy/greasy). Overall they did a great job and can't wait to give them another go. read more

I feel writing this review as I have only used their drive thru for their chicken Caesar salad but let me tell you about that salad! I love Caesar salads more than I care to admit and I normally get a craving for one once a week. I can just drive in over to zaxbys and grab on and go on my way. It is around $7 but it's so big I don't mind it. I normally can't finish it anyways. The romaine is cut perfectly and not huge, long streaks. The added bacon is probably why I love it so much and the friend chicken on top. Perfect! Plus, I can get a cherry Coke Zero which makes me a very happy girl. The service is quick and the girls are always smiling and friendly. Probably the only drive thru I'll admit to going to and also say I love it! read more

I love the food at Zaxby's-my rating is for the poor service and negative attitude from the cashier. I visited this site today for lunch and I had several orders to get. I explained that when I placed my order. I asked if the salads were made with iceberg or spring mix, the cashier rolled her eyes and smacked her lips. I also ordered the nibblerzs (but I called it the wrong thing- I called them the mini sliders) and again she rolled her eyes and smacked her lips. So finally I asked her was she having a bad day, she then proceeded to stare me down. Poor customer service!!! read more

Placed an order online for 2 meals, went to pick them up and asked the worker 2 times if the sauces that I had paid for were in the bag and both times she said, "yes" - I get back to work and they were NOT! I called and explained my frustration - especially since gas prices are also ridiculous as well! She told me I could get them the next time I come in. I told her id be right back! I went through the drive thru and let them know that I had called - why did they make me feel like it was my fault? I also asked for fresh fries since clearly mine were going to be cold by the time I ate them at this point. You would have thought I had asked them to remake my entire 2 meals. Even the manager had attitude! When I finally got the sauce that I paid for originally and the1 order of fresh fries the chic slams the glass! No Worries! I won't be back! read more

Food is good but this place is waiting for a lawsuit. They put faux wood tiles in the dining area. Anytime there is an ounce of water on the floor it becomes an oil slick. Basically the wet floor signs stay up permanently. It is quite dangerous. I'm not exaggerating. The floor feels like it's coated with oil(every time I'm here). Whoever came up with the idea for these tiles was way wrong. Completely insanity. Pull em up and start over. Only a matter of time until you get sued. Currently staring at the drink station. Out of ketchup and lids. read more

Girl working the drive thru has nails so long she can barely hand me my card and receipt. Nobody wants to see food service employees with nails that long. Employees have their keys, drink cups and even cells phones charging on the counter in plain site of the window. The 92 sanitation grade makes sense. read more

Zaxbys - Drive Thru window - Chicken Wings Near Me - Winston-Salem, North Carolina

Out of state visitor wanted to sit down but not pay sit-down prices. This turned out to be perfect. Big, airy, modern and CLEAN, I felt a good vibe right away. Was recommended Wingz n Thingz platter, and it was right for me and my two players. The soft and crispy garlic bread was an excellent touch. Crispy fries were next, tasty slaw, and the chicken fingers for the finish and the 5-star rating. Value. Clean. Relaxed. The GM even stopped by to see if we were good and to make a couple of inspiring sports comments to my kids. Had to write about it in appreciation bc I was surprised. read more

Been to this location quite a few times had one in Georgia when I was stationed there glad the franchises are starting to move north! Today my little nibbler buns were burnt & the cashier seems pretty green, she's not wearing a uniform either which I find unprofessional etc...Dinning Room is a bit messy today also. In general the food here seems way to expensive for what it is, but it is unique so I find myself paying the inflated prices time to time. There's this one platter they have with fingers, wings & fries...I always get that when I have a friend with me, split the food & the price makes more sense it's definitely enough food for two. read more

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I don't think you can really go wrong with Zaxby's. This location is newer, and I've never been inside, but the food is always delicious, fresh, and the service is efficient. It's a little confusing to get into because of all of the construction surrounding it, but you just have to turn at the light where Hobby Lobby is located and take a left at the stop sign. Their salads are great, as well as the their combos. The prices might be higher than a typical drive-thru, but the freshness is no comparison to other restaurants of the like. If you haven't tried their Zaxby's sauce, you need to! It's delightful on pretty much everything! read more

I enjoy their Zax sauce probably way too much! But I can't help it because it's delicious on everything! I do wish they included a drink with the meals, but also enjoy they include a nice buttery piece of toast! The price isn't bad for fast food and the to-go boxes keep your food in its place on the way home! Nothing can be more upsetting than getting home and seeing your food a hot mess at the bottom of the bag! I truly love the Zalads just as much as the tenders and fries! read more

Zaxbys - Wow! Who knew they had so many?! - Chicken Wings Near Me - Winston-Salem, North Carolina

Everyone working here on 6/14/21 at 8:30 PM needs to be fired. After I ordered, I started pulling around and 2 people walked up on foot to the window to complain and get a refund. They warned me to check my food because they were messing up everyone's orders. I ordered a half sweet/half unsweet tea, they gave me fully sweet. I gave it back and they remade it and gave me half sweet/half lemonade. I let it go because I didn't want to be difficult. I ordered a garden salad (meaning no meat, I clarified no meat), and they gave me a salad with bacon. I handed it back and they gave it back to me. I assumed it was remade. I drove off and realized they forgot my fries. Went back and got my fries. Got to my hotel after a long day of traveling, opened up my salad and I see bits of bacon in it. They clearly just picked out some of the bacon. I've never taken a single bite of red meat in my 28 years of living. It disgusts me and it's pure laziness to pick it out instead of remake it when it was their mistake to begin with. Truly the worst experience I've ever had at any fast food place. read more

Zaxbys - Chicken Wings Near Me - Winston-Salem, North Carolina

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Sucks! Drive thru can never get my order right! Get home tonight and the Cobb salad I ordered is a house salad!

Only go there if you have 20 minutes to burn waiting for your food...sloooooooooooooowwwwwww

Chicken fingers were well done but cold so obviously we're sitting around a while. Side of celery did not look clean but the fried cheese appetizer was good. Have visited the North side restaurant many times and it is always good and fresh. On the positive side my wife's salad was very good and fresh. read more

The food is okay. The overhead paging is very annoying b/c it is consist. The cashier at the front taking order and the making the overhead paging is annoying all by herself. I don't recommend this location, at all. read more

I have been to Zaxby's twice and I think its a decent option for a quick lunch! The first time I went in was the first day they were open and things were kind of a hot mess at the register. Once things got figured out the line moved quickly though. You kind of expect that on their first day. I got the boneless buffalo wings and they were okay. I wish they gave you more than two pieces of warm celery with it. From the photos I was expecting more! My neighbor kept talking about the Zax sauce so I figured I would head back over to try it since I had to return something at Hobby Lobby. The second time I tried out the Nibbler; now that thing was pretty tasty! A small toasted buttery bun, chicken tender, and their Zac sauce. It reminded of almost like a BBQ sauce. This time I went through the drive-thru and they were really friendly and efficient, even offering me a cup of ice water without me asking. If I am in the area and need to grab something quickly, I would drive on thru. read more

I agree with Josh K. about the floors in the dining area, to/from the bathrooms, etc. It's a lawsuit waiting to happen. Even spoke with the employee at the register about the need to clean the floor with something (ammonia, etc.) that will cut the soap scum build-up. The reply was it gets like that when ice is spilled on the floor and melts, we need a new mop, etc.. News flash!!!...mopping doesn't help. Of the 4 adults in our group, three of us almost fell and it's been that way every time we've eaten there. The food is good, but sliding around on the floor is not worth it. The fall risk is great, especially for a senior citizen. We have eaten at several other Zaxby's several times and NEVER encountered this problem. I assure you we won't eat at this one again. You would think health inspectors should notice this. read more

Worst drive thru experience of any restaurant ever. Was there to pick up a Grubhub order for Danielle. Girl at drive thru could barely speak competently and she was slurring her words. I told her twice GH for Danielle. She took the GH card and charged a Doordash order for Austin on the Grubhub card. She repeatedly asked me what I had ordered and I told her three times and she still had no clue. There was a co worker standing there eating wings watching us try to sort the order out. After she asked me for the 5th time what drinks I had I told her to credit the GH card back and that I would drop the GH order. She refused and told me I would have to settle that with Doordash. I askednher for the managers name and she said "I don't know that either." Not only did I lose money on my GH order I will never return to that Zaxbys. From the looks of the kitchen area noone should eat there. I will be calling the health department and corporate tomorrow. Please do not visit that location! read more

On Tuesdays, the kid's meals are 99 cents, and the Nibblerz are 99 cents on Wednesdays. If you don't know about, and ask for the special, they don't give it to you. This happened to me twice. This is bad business! read more

I chose to eat here because it was close to my hotel after a long day of extended hours at work and I could pick it up before closing and take it back to my room. I arrived at the location at 10:53 after having difficulty finding it because all of the lights were off outside of the store and inside. The location was closed even though the posted hours said that it was open until 11 pm and my online order stated that my order would be ready at 10:55. There were two cars in the parking lot, but I could not see anyone inside. I did not feel it was safe enough to get out of my car because all of the lights were off and it was dark. I am extremely disappointed, hungry, and out the money that my card was charged for an order I never received. Why allow an online order if it will be ignored and the staff will close early? Poor moment of truth. Won't be coming back here after this awful first impression. read more

The Zaxby's I went to was NOT worth the money. I got a 10 pc wimpy boneless meal. I ate 3. The rest were rock hard. There was ice in my box that melted all over the chicken. The fries were alright. A lot of them were crunchy. I'm not down-rating Zaxby's just this specific location. read more