Very good food 5 star service nice and clean inside. The people taking the orders where really nice and patient with the older people was well. read more

Zaxbys is incredibly overpriced and I would recommend going to Chilis and getting the same amount of food for he same price as Zaxbys. P.S. I don't work for Chilis. Just spitting facts... read more

The food is still good here. The issue is the abysmal service. Completely inefficient. It's difficult to find someone who works here who is over 21 years old and has a modicum of maturity as well. I have been here many times--it's always the same. I placed an online order for pickup today. I placed the order an hour and a half ahead to be picked up at a specific time. No surprise, it was not only not ready when I arrive on time-i waited about 20 minutes after I arrived. Had I not paid online-I would have just left. Young lady behind the counter (obviously a high school student) spent more time being dramatic and yelling at the other employees (for various reasons) in front of the customers. Horrendous experience. I'm done with this place. read more

We ordered Wings & Things. The wings were very small and nearly hard. Very disappointing quality for the cost (about $13). This is really not a good value for basically 4 tough wings and 2-3 small chicken fingers. The fries and the ice were still very good. read more

We ordered our food through the Zaxby's app to be delivered through doordash and when our door dash driver arrived management refused him my order claiming someone else had already picked it up and refused me a refund and told me he would do anything he could to prevent me getting a refund. Side note this was the evening shift read more

Within our first trip to Georgia, we needed to experience some fried chicken sandwiches last week. We have Chick-fil-A's up north, but a Zaxby's? Now what's that?! We stopped in for a late afternoon quick bite. We had dinner plans later that evening so we didn't want to go overboard, but still wanted to try it out. My husband had the spicy chicken sandwich and I got the regular one. The chicken was hot, juicy and unprocessed. It was really good. I also got a side of the white cheddar bites that came with a marinara dipping sauce. They were great too. We decided to dine inside there instead of taking it to go or the drive-thru. The place was clean and our order was easy to place and didn't take too long to prepare. As another reviewer said, it was a bit chilly in there, but I get it. The workers are probably hot back there running the kitchen. read more

Zaxbys - the inside of the restaurant - Fast Food Near Me - Jefferson, Georgia

fries had no seasoning and we found hair in our food would not recommend no extra bread Evan though requested

So we wanted to try all the restaurants we do t have. We came here twice. I love that they have a drive through. We did get off and ate inside. liked that this is place is has different type of food not your regular fast food. We ordered 3 meals and prices was very reasonable. The food is well cooked and very filling. Also the service is good. We had a good experience both times. read more

the chicken tenders were excellent. I even liked the interior of this restaurant. They keep the place very clean. The manager came over and made sure we were all ok. He only hit on my girlfriend twice which I also thought was very respectful. He gave his business card to her for free french fries. read more

Zaxbys - feastables meal - Fast Food Near Me - Jefferson, Georgia

The line was a little long but the chicken was fresh out. The fries were a little cold but I could bypass that. The place was packed at lunch time so parking is limited. read more

Worst service ever! Placed on online order. They gave me the wrong order. Attitude about their mistake. Then they took almost an hour of waiting for them to give me the correct order. Seriously this place needs shut down. Horrible service, missing food, and rude customer service. read more

No traditional or boneless wings 30 mins prior to close. Lack of proper inventory supply or too lazy to make wings. The world will never know. read more

I had the grill chicken cobb salad at lunch and it came right out about 3 minutes the salad didn't even cover the whole plate.The salad was okay just that it was missing some of the ingredients also the bathroom and dining area were clean read more

One of the only Zaxbys in the area, tucked away between the McDonald's and the tacobell/kfc. So first off the line was long, which is fine. Then after placing my order, there was no ice in the building which no one informed me about. So drinks were hot. After receiving our food, the chicken tenders were over cooked and dried. The buffalo wing sauce tasted very weird (later at night I did get sick from them) fries were not fresh, old and hard. Very bad experience, usually when there's a line you receive fresher food because of the consistency in the orders. Everything was a horrible experience. I would avoid, maybe try one of the other fast food places in the area. This was a disappointment. read more

Worst service ever. I waited over 30 minutes for chicken fingers. I asked how long it would be or where my order was and they said "I don't know". Horrible and will never go to a zaxbys again. read more

This has got to be the worst Zaxbys I have ever been to. Do not eat here!!!! Orders always wrong and who knows what kind of exceptions will be going on when you go there. Waste of time. read more

This is possibly the worst Zaxbys ever. We love Zaxbys but this one is steadily going downhill. Quality of food is a total disappointment. To go orders are always wrong. Employees do not care. read more

Absolutely love Zaxby's, but this location is not great. I go here all the time, because frankly there is nothing else great. I try to avoid going through the drive thru because there is at least 2 or 3 things wrong every time, especially their salads. Inside tends to be a better, and the improved atmosphere inside is quite nice. read more

I love Zaxby's. This location was SUPER fast, even on a crazy busy Sunday afternoon. I feel like we barely got our drinks & sat down before our food was coming up. My wife got her usual Cobb salad that was very neatly put together, and was as fresh as can be. My boneless wings & things meal was just as good as ever. I usually enjoy the sweet & spicy sauce, but decided to give the hot mustard a try. It was really good and a great change up, but I still think hat overall, you can't beat the sweat heat that comes with the sweet & spicy wing sauce! I wish my local Zaxby's in Charlotte could take some lessons from this extremely friendly staff! read more

This spot had amazing service for me getting lunch as I worked at the warehouse near by but recently they stoped taking orders with the app and I really enjoyed getting Zaxby's multiple times in the week I can't order though unless I can carry out or pick up because the drive through takes to long because I only have a short 30 min lunch please fix the staffing issues so I can get my favorite lunch spot back read more

Really frustrating when the line is wrapped around the whole building and there is no ordering on the app or carry out, which they once allowed. This place just can't keep up, and needs to figure something out because it's getting ridiculous. read more

The inside of this Zaxby's is amazing the remodel is just wow! But the food could be much better. I asked for my food fresh and still got cool fries and the chicken was kinda dry. My boyfriends kickin chicken had more sauce on the plate than the sandwich! read more

Long time customers. Love you menu and great service! Visited this evening for dinner. Freezing cold! Several others customers heard me ask one of the managers to please turn off the air. One family left saying it was warmer outside than inside. You are driving business away and absorbing the additional and unnecessary expense of running the air conditioning. Really poor management when you are oblivious to how uncomfortably cold it is for your loyal customers. Get out of the warm warm kitchen and hear what your customers are saying! read more

The absolute worst chicken sandwich I've ever had I ordered 3 of them they tasted old and cold

Pretty tasty chicken - plus you get a good amount of food for the price.

I love this place everytime I see it I have to eat but that get exspencive so I stay home alot

Horrible wait time for Drive thru or dine in. Thought it was just a one time thing, but it's been every time. I understand it's not a typical "fast food" restaurant, but waiting in the drive thru for 10mins before getting to the speaker to order is a bit much. read more

them chicken strips was goooood! I got a lot of weird looks tho. customer base is full of haters

Half our order was misplaced. They charge extra for more dipping sauce and the kids don't stay on the cups. We had a few spills due to the lids not being secure read more

This is definitely my favorite Zaxbys to go to by far. Now if they could just remember my sauces they would be awesome! They have really good customer service and a really clean facility. read more

Ok so, I recently moved to Jefferson and I've been to this location quite a few times. There has been nothing spectacular but nothing wrong either. Today, my mediocre scale was tipped to the "oh, heck nah" side. I was in drive through and ordered my food as usual.....but feeling rushed. After sitting in line for some minutes, I got up to the window and handed the young man my card. He was ok, nothing wrong, but before he even gave me my card back he started shoving drinks and food in my hands and before I could put the food down, he was tossing me my card. I understand they were busy and trying to get people in and out, but geez! It was a little much, it's not like I was trying to have a conversation with the employees! So after getting my order I pulled forward and told my daughter to check the bag. Of course! An order of fries that I was charged for was missing and I really didn't wanna go spend another 15 min in line while the other food was getting cold. Well, I get home and sit down to eat my buffalo Zalad :). Man, I was super duper disappointed! I didn't receive salad dressing, but hey I guess they were making up for it by drenching every inch of the salad in the Buffalo sauce. I spent the next 5 min salvaging what little bit of lettuce I could. The tomatoes were so soggy and sad I couldn't even eat them or the rest of the salad. I know things happen, and I don't typically write about these things, but I was very dissatisfied and felt like I just wasted 25 bucks on garbage. read more