The entire staff at this complex are remarkable. From the leasing agents to the supervisor of the…read moreMaintenance department. Rachel, Holly, Nick, and Mrs.Blaire are the employees who contributed to this phenomenal experience. They made sure they worked with me, my credit, and my timeframe. They kept in contact with me consistently and ensured that I picked the correct apartment to call my home. I still remember the warm smiles they welcomed me with upon my first tour. They were so patience with me and my indecisiveness lol. They truly exceeded my expectations and I encourage everyone who is looking for a safe environment to call home look no further than RESERVE at River Place. Management is outstanding and the properties are phenomenal.

Great first apt for myself and my roommate. Staff was always available and willing to help/assist…read moreany way they could. Maintenance was also very friendly and responded to work orders very quickly.

Lived here for over a year. My first apartment. Wonderful place staff is super friendly and…read morehelpful. Also very safe and clean environment

Office staff demonstrate lack of awareness and showcase micro aggressions by stating that my credit…read moreis "good". There are educated black people with good credit, try to contain your enthusiasm. Below I posted a picture of eviction notice and credit balance from over payment. *"notice to vacate"*

I move here from New Orleans right before Christmas and the staff here has been amazing!!! Very…read morehelpful and amazingly nice. The people here are so welcoming and kind, plus its very pet friendly!

living at The Arts is a great community to live in. The office manager Heather always makes sure…read moreour needs are met. Maintenance is outstanding!

I stayed at the Highlands for almost 3 years. The location is top-notch; however, there are Pros…read moreand Cons to this complex. Pros ------------- - The management is awesome. These people are exceptional at their jobs and they are attentive to your needs. I cannot say or give enough compliments about their service. - The maintenance staff is great. They come when called and address the issue immediately. They keep the complex running smoothly and they are willing to assist with any issues. - The location is convenient to everything. I will miss the ease and convenience of getting to my job and amenities that were available. Cons ------------------ The NEW OWNERS SUCK! They are out for and only interested in money. After two years, they are actually increasing the rent and/or not even interested in giving any incentives for the tenants to stay. So if you move in, do not expect any assistance with rent, even if you have longevity with them.

Robert is the LAZIEST manager I've ever met, he doesn't answer his phone, nor does he respond in a…read moretimely manner to help his tenants and makes sure to out of his way to deliberately waste your time. And I hope he sees this review too because I went out of my way to make it known how garbage he is at his job.

All their staff are polite and easy to work with. The properties are well kept. They renew old…read moreproperties to fresh, and inviting, Comfortable spaces. They have plenty to fit your needs. I say call them for your new place.

Trevor and his team are phenomenal! We used Passion Home Design for a custom house plan. Their team…read moremade the process super easy. They always answered our questions very thoroughly and always responded to us quickly. Trevor has been great at explaining things and helping us to understand the process. They exceeded our expectations. We absolutely love our plan and cannot wait to get it built!

Whatever you do, DO NOT RENT THROUGH THIS COMPANY! They do care about their residents, only the…read morerent money. They broke their verbal agreement prior to move in - and to get any maintenance completed is a joke. I have been having issues since I moved in. And it is now two months and none of my issues have been resolved. Now my floor is buckling in my bedroom which was probably an issue when I moved in that I overlooked and every-time I speak to someone they are 'getting someone to come take a look today' and they never showed up. Do not move into the apartments on university avenue in Lafayette LA. Not only is the area not safe due to the recent shooting across the street, the maintenance is non existent, and they do not issue you a key upon move in so the safety with the door codes are non existent. Then they will tell you the apartment owner does not want to make any changes to the apartment, for example two eyes on my stove does not work - it is clearly a technical issue and I need a new stove. They said that the owner will not want to replace the stove. Again they do not care about their residents only the rent money. They literally waited until I turned the lights on in my name to go and clean up the apartment the day I was set to move in. It's safe to say that it was not clean upon my arrival, which was suppose to happen once I paid the first month's rent. Listen this place is a joke. I cannot wait until my lease is up. I will also be reporting them! Please save yourself the trouble and headache - students/families DO NOT MOVE INTO THE APARTMENTS ON UNIVERSITY AVE! Do not rent through this company ZERO STARS!!! Also, they may respond with 'we've fixed the issues addressed in the review' (which is the only reason my issues are FINALLY being addressed and I will update on if they were really addressed and RESOLVED or not). What about the issues that are not in the review which I have been having since September 9, which I will input here since they are only addressing the issue that are publicly known. 1) My downstairs toilet has been leaking from the bottom of it since day 1. They promised to have someone out to fix it three times - no one showed up. 2) The blinds have been broken prior to move in and there is a hole in the wall prior to move in. 3) My refrigerator did not have a bulb upon move in and when I addressed it - I opted to buy it myself because literally counting on them to fix anything is a joke. I literally called once a week to report the same issues and I asked the lady who answered the phone to send me an email of all maintenance request I put in. She took my information down INCLUDING WHEN I CHANGED MY NUMBER (and the man) but I did not receive an email or a phone call as promised.

Highly recommend Priority Reaux Property Management. Extremely professional and their knowledge of…read morethe market is second to none. Plus they provided me with a free rental analysis, which was super helpful. Definitely the best management in the south!