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Zapatero Carrusel

5.0 (1 review)

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Chito's Shoe Repair - Chitos at the North Park Farmers Market

Chito's Shoe Repair

(224 reviews)

Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

NuShoe - Before

NuShoe

(169 reviews)

If I had read the reviews before I sent my shoes in, I would not have sent them in. And after I…read moresent them in I was worried and regretted my decision. However I just received my revived VIVOBAREFOOT geo Chelsea shoes and they look fantastic, really. They received shoes 10/29, there was a problem with my credit card number which I corrected on 10/30 (10 minute wait on phone to speak with someone), then received shoes today 11/29. I emailed them 11/21 to get status update and staff said shoes would ship the following week, that I would receive email when they shipped. I didn't receive shipment email so was surprised to see them today. I'll see how they hold up over the next few weeks.

Attention Ugg shoe owners!…read more Considering the popularity of Ugg footwear, and the price you pay to own them, maximizing longevity of your footwear via repair might be a consideration. Especially in our current economy. Uggrenew is a company, owned by Ugg. Ugg uses NuShoe to provide Uggrenew services. If you are considering using the services of either NuShoe or Uggrenew, don't. Ugg's service provider, NuShoe, is inept at best. They take your money and deliver nothing in return. The worst part is there's no financial recourse to Ugg, Uggrenue, or NuShoes. Customer service as well as their legal counsel are either purposely non-responsive or non-existent. I recommend using a local cobbler for services as at least you'd have some leverage and recourse doing so. My wife's shoes are lost and she's out of not just the ugg boots, but the $60 in repair service charges. Ugg, Uggrenew, and NuShoes are nonresponsive to all of my attempts to contact them over the last few months to resolve. NUshoe isn't credited by the Better Business Bureau. Non responsiveness is symptomatic of a greedy, non-customer focused company. I guess they are more concerned with their profits, not Customer satisfaction.

Zapatero Carrusel - shoerepair - Updated May 2026

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