Chito's is at the North Park Farmers Market on Thursdays. I have used Chito's for many years and…read morehave always been happy with the work they do. It's so great to have a place that does good work on shoes and leather goods. I brought several belts in for repair and the price was super reasonable. Much cheaper than buying new belts.

I had a bit of a nightmare moment with my Bottega Veneta bag... literally right after getting it, I…read moreaccidentally spilled skincare oil on it. I was devastated. I contacted another cobbler first, told to send photos, waited for callbacks, called them again and got vague answers about how delicate the leather was and how cleaning it could spread the stain... they said they'll think of ways on what to do and call me back and then never heard back again. Thankfully, I found Chito's Shoe Repair online and reached out by text with photos of my bag. Within 5 minutes, they responded and asked me to call. Jenny spoke with me personally and was incredibly patient, kind, and reassuring. She didn't make unrealistic promises, but she took the time to explain that she wouldn't fully know the outcome until she saw the bag in person. I was extremely stressed, and her honesty mixed with compassion immediately made me feel better. What truly amazed me was that even though the only time I could get there was after their hours, Jenny still accommodated me and allowed me to bring the bag in. That level of kindness and care is rare. When I arrived, she carefully inspected the bag and walked me through exactly what her cleaning process would be. She explained everything in detail and set realistic expectations while still making me feel hopeful. At that point, I honestly thought I may have ruined my bag permanently.. especially because in my panic, I had already tried a few things myself that probably made the stain worse. Two days later, I picked up my bag and it looked like NOTHING had ever happened. I genuinely could not believe it. The stain was gone, and my bag looked beautiful again. What stood out even more was how much Jenny genuinely cared about educating me. She taught me about leather care, explained how leathers react , and even gave me advice on a wallet project I was trying to fix myself. She wasn't trying to upsell me or push me to bring everything in for repair -- she actually wanted me to understand how to care for my own items. That says so much about her character and integrity. I also met her husband Chris, and together they are just wonderful people. Warm, knowledgeable, honest, and clearly passionate about what they do. I'm beyond grateful I found someone I can truly trust with my luxury pieces. Thank you again, Jenny and Chris, for saving my bag and for treating me with so much kindness throughout the entire process!

The strap on my favorite purse broke and I was determined to get it fixed. I looked up shoe repair…read moreplaces because the place I used to go to in La Mesa is no longer in business. I found Bonita Shoe Repair on Yelp and immediately drove there. The lady at the front greeted me and she was friendly. She let me know what they could do to fix it and gave me the timeframe to pick it up. I got my purse today, right on schedule, and oh I'm so happy to have my favorite purse back, good as new. I will definitely be back for all of my shoe and purse needs.

OMG! My review is wayyyy overdue! (About a year) I thought I…read morehad one posted once I picked up my Harley Davidson boots! I've put some miles and smiles on my tall leather HD boots. And began to notice my soles would slip from the ground especially when I would start reversing my bike into a parking stall. Although I'm not at all a gravel type kinda gal- but the slightest ricks on pavement would freak me out while pushing my bike back into a stall. Not trying to lose control of my custom painted motorcycle while looking cool, ya know? LOL I've heard so many great things about Bonita Shoe Repair, but, I wanted to see their past reviews on re soling motorcycle boots. Although the one I read, think it was from Yelp- wasn't as current- but, when I made a post on my socials for recommendations- plenty of my friends in the moto community spoke highly of BSR. I didn't wanna buy a new pair. Not that cost was an issue. It's just that would mean I would need to literally break into new leather. And I didn't wanna do that! When I walked in and met Erica- she was amazing! We chatted for a bit and she showed me two types of motorcycle soles. She had the Vibram catalog and I preferred a sole with some meaty tread. I dropped off my summer motorcycle boots and wasn't in a rush for pick up, since I had a pair of winter insulated motorcycle boots at home. The price was very reasonable- about $100?, if I remember correctly. Erica sent me a text the day before the suggested pick up date, and asked if this other date would work. Which was fine with me, for the lil delay. Because like I said, I wasn't in a rush. But, the fact she communicated with me in advance and apologized for the delay, goes a long way. Definitely satisfied with the service. If memory serves me right- I saw a car cover at the shop that they were walking on. And I could swear, they even fix back pack zippers? But, definitely call ahead for other services they could provide! Thank you so much, Erica!

Yes, you're in the right place - Robert Shoe Repairs & Alterations is housed inside a super fun…read moreparty supply shop with piñatas galore surrounding their service counter! I had a rivet tear through the delicate leather of my favorite backpack, and needed an experienced leather worker to fix it properly. Robert's apprentice reinforced the leather with an invisible-from-the-outside patch in order to securely reattach the rivet. Quality was excellent, service fast, and pricing reasonable - the perfect trifecta!

It turns out that Robert and his team guarantee their work, so if something goes wrong on your…read morerepair, they fix it, for free! I came back last week to get my previous repair addressed, and they were very kind and professional. They want their customers to be happy with their work. I'm really relieved that I didn't have to pay to get the cork on my Birkenstocks redone. I'm including the picture of the new repair here, and it looks great! They look brand new.

Dropped off my shoes last Saturday for the first time. I only wanted a shine, but he talked me into…read moreheal replacement. Ok. I gave him a pair of brand new laces, and distinctly said that I wanted to keep the same pattern, which was straight bar lacing. He said 'no problem'. I picked up the shoes a little while ago, and when I pointed out that the laces weren't laced the way I asked, he gave me a dumb smirk and said that 'you can tie them any way you like'. Yeah, I know that, but I asked YOU to do it. Yet another merchant who does not care for his clientele.

Great job cleaning and re-oiling my cowboy boots…read more Reasonable price. They look almost new again.

I accidentally scuffed my Gucci loafers, and they did an amazing job restoring them. They also…read moreadded a great non-slip sole. I always bring my Christian Louboutins here to get the soles done as well. They're kind, professional, and their turnaround time and pricing are very reasonable. I'm extremely happy they're located in Chula Vista!

Highly recommend this repair shop. Very nice gentleman and fair price. Quality work will definitely…read morebe coming back.

Overall great experience through this business. To be…read morehonest, it started off not so great. I requested a quote and was told to text Don to communicate. From there, I was given a time and address but once I arrived at the house, he didn't answer and no one was there to take my dress. After a few calls and texts, I was able to get ahold of Don but not until after I left. Fortunately, he reassured me this would get taken care of and sent me the next day to his seamstress/coworker Anna. I showed up to her place the next day and everything went smoothly after that. This review is mostly for Anna but she is AMAZING! I arrived at her place and she had a small studio in the back to let me try on my dress while she made the mock adjustments for my alterations. Communication with her was clear, reliable, and she was so sweet and accommodating because I needed my dress the next day. She was timely, professional, and really friendly. I'd send everyone to her if I could!

Weirdest experience. I wanted to try Don and realized I was sent somewhere else. So reviewing the…read moreexperience of calling and arranging a fitting. I will likely try a business shop vs home shop next time. I called multiple times and arranged for a fitting to alter two jackets. First Don said he was available the next day and to call back. I did and arranged to stop by, kept asking for the address, and finally he gave it to me, but called back later and ask I stop by later that day. When I tried again in the afternoon, he gave me an address and said his sister is helping him and will meet with me. Went to the home and the man introduced himself as Don so I was so confused. He said a business partner is sending him leadals, maybe that is Don? The woman (Loan) was very sweet who did my alterations. Anyway, whoever I ended up being sent to was ok but it wasnt Don and cant find her listing to leave a review there. Leaving this here so others are aware they may be sent elsewhere instead of Don. The alterations for 2 jackets were ok. One jacket was perfect but the other was looser and not quite as tailored. Price was cheaper than standard so I was not too upset, you get what you pay for.

I needed a vintage pair of DR.MARTENS that I've owned since 1990 resoled with a pair of "new"…read moreplatform soles from a pair of new Dr. Marten shoes I bought. I asked literally every boot/shoe repair shop in town from San Ysidro to Oceanside to see if this could be done. I got answers that ranged from a straight "NO" to " it can't be done" to "I'll try but if I ruin them I won't be responsible ". Needless to say I was going to give up. On a whim I decided to try one last shop that was 10 minutes from my office. I messaged BALBOA SHOE REPAIR and stated my request. I brought them in and was met by Paul with a smile and a "sure no problem. See you in a week." I just picked up my newly resoled boots and they are BEAUTIFUL!!! Completely exceeded my expectations. I cannot state enough on what a spectacular job Paul did on my boots. BALBOA SHOE REPAIR has ALL my business for life!!! I'm on multiple DR. MARTENS chat sites and I Will be recommending BALBOA SHOE REPAIR on them. I'm sure there are other people out there like me who want someone who will take the time to truly do a good job on their boots. CHEERS to BALBOA SHOE REPAIR!!!!

I was sitting inside K Sandwiches having coffee and I noticed that my purse's zipper was not…read moreclosing. A receipt got stuck inside it. The receipt was removed but zipper stopped closing. I used Yelp to locate a repair shop. And I saw it was in the exact shopping center where I was. So I went over to see if they could help me. I walked in and I could hear someone working on the other side of the curtain. A young man came out to assist me. I told him about my broken zipper on the purse. He disappeared behind the curtain and in about 2 minutes he came back out with my zipper fixed. He offered it free of charge. But I was so blown away by his service that I insisted on paying for his conciliation and quick recovery of my broken purse. I told him about my mom who previously owned the purse who had passed away. Really nice guy and great customer service. I will be back!

As promised, I came back to get my Birkenstocks fixed. Brought in two pairs: one needed just the…read moreheels fixed and the other needed the whole sole replaced. Everything was explained patiently and thoroughly; I never felt compelled to make any decisions on the spot. Decided to get rubber heels for one pair ($60 vs $50 for the original sole material) and the original Birk soles for the other ($130). I also asked about another pair of espadrilles, which they said they could glue (I think $50?) or I could buy the glue myself for $15 (that they sell) and do it because it's a pretty easy fix. Appreciated the honesty! I decided to buy the glue. Picked up the Birks in a week and they looked great. Thanks again! I'm sure we'll be back.

Quality work, kind people, very responsive, and fair pricing. They did a great job on my…read moreBirkenstocks and boots! Will definitely be back

10/10 Jose is amazing. Came in needing assistance on a watch band I could not figure out and a…read morebroken pair of sunglasses. He was attentive knowledgeable & so fast!! Highly recommend & I will be back. Great selection of jewelry & watches also!

I had a great experience at Nestor Watch Repair. Jose was incredibly friendly and welcoming from…read morethe moment I walked in. He adjusted my watch and took out a few links quickly and perfectly, and the total cost was $20. I was happy to support a local Imperial Beach business I'll definitely be back and will be recommending Nestor Watch Repair to others!

Came in for my first pair of steel toed boots today. The ladies working inside had amazing customer…read moreservice and was very helpful making sure I got the right size and fit for my feet. Excited to see how good these red wing boots are!

The computer sizing itself is worth it. Like all businesses, the service is hit or miss depending…read moreon who helps you. The tong leafy who helped me when I picked up my boots was super helpful.