Excellent service and a truly great experience with Ismail. I brought in my Tesla Model 3 because…read morethe passenger-side door was misaligned and would not close properly after the open door had struck an object. Ismail took a look right away and asked one of his mechanics to bring the car in for a closer inspection. Within about 15 minutes, they identified the issue as a simple misalignment, adjusted the door, and had it closing normally again. What impressed me most was the difference compared with a couple of other auto shops I had visited. They told me I would need to leave the car overnight just for an estimate, that the door might need to be removed, parts could need to be ordered, and the repair could take 10-15 days. Ismail was able to resolve the issue in less than 15 minutes without replacing any parts. I really appreciated his honesty, professionalism, efficiency, and willingness to help. It is refreshing to find someone who focuses on solving the problem instead of making the repair more complicated than it needs to be. I highly recommend Ismail and his shop. Five-star service all the way.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

Highly recommend Arianas for your vehicle repair needs! My Lexus IS was stolen and recovered with…read moresignificant damage, and Arianas was able to take it in the very next day, which was incredibly convenient during such a stressful time. Throughout the entire process, they kept both me and my insurance company updated with clear communication and professionalism. Huge thank you to the team for making a difficult situation so much easier to handle.

Confusing billing and very rude phone calls…read more I had a very frustrating experience with this body shop. My car was repaired here after an accident that was 100% the other driver's fault, and the repair was supposed to be handled through insurance (Progressive). When I picked up my car last year, I already paid the amount they asked for. However, months later they started calling me repeatedly, claiming I still owed additional money. The calls were frequent and the staff was very rude on the phone. The most confusing part is that their own documents show that the remaining balance should actually be paid by the insurance company, not by me. I even sent them the insurance company's explanation, but they kept insisting I should pay. I am attaching the documents they provided. The numbers clearly show the inconsistency. If you plan to repair your car here, be very careful with their billing and communication. My experience with their customer service and billing process was extremely disappointing.

5 stars for Bob purely based on honesty, professionalism, kindness and customer service…read more I reached out regarding damage on my salvaged VW CC after a hit-and-run from an unregistered RV. Bob gave me a realistic quote, but more importantly, he took the time to genuinely guide me instead of just trying to sell me on expensive work that didn't make financial sense for my situation. Even though I'm probably not going through the full body shop route, he still went out of his way to explain my options, educate me on the differences between body work vs PDR, referred me to someone he trusted, and even personally vouched for me and texted the guy on my behalf trying to help me out. That level of kindness and authenticity is rare these days. You can tell Bob genuinely cares about people and takes pride in doing things the right way. If I ever needed proper body shop work done in the future, he'd absolutely be one of the first people I'd call. Highly recommend.

If you want an experience where the body shop damages your vehicle and completely denies any…read moreresponsibility, a constant hassle of them saying your car is complete only for you to find that it's not, and for the timeline to be quadrupled then Bob's Bridge is the shop for you! The biggest problem is that they damaged my vehicle. No question about it. You can see the before and after pics with dates. My car had a small chip in the middle before the service but no chip on the left side. I know they damaged it because how I got the chip that in the first place because I slammed the trunk hard, thus chipping the glass. And this body work included fixing the trunk not able to close properly, so I'm positive they slammed the trunk thus chipping the glass in a different area. After telling Boris about the damage he completely denied responsibility and he has a way of not saying he won't pay for it, but rather pushing that issue to the side and saying we'll let's finish your body job and then maybe we can discuss the damage issue. But when the job was done I said he would need to compensate for the job and he said he's not paying anything. His defense was saying they don't work on glass so it's impossible for them to have caused the issue. But as I mentioned above, the chip likely came from somebody slamming the trunk. Additionally, Boris told me my car was done 6 times (yes, six!!!) when every time it was not. I don't live in Fremont so each time I had to drive to 45+ minutes, or waste money on Uber/Bart just to find out that the car needs to remain in the shop for further work. This is due to their poor craftmanship. You can see in the pics that they wanted me to pick my car up when there was damage on the bumper, poor paint job on the rear tailgate that made it red (they were so cheap on the job that they got aftermarket parts, so I didn't realize that they got a tailgate from a red tesla and painted it grey , which I never agreed to at the beginning of the job), sensors not being reinstalled, and the brake light was not installed correctly. Still, after taking it back 6 times, although most of the redness is gone there are still minor scratches that were never there before the accident. Boris has hung up on my phone calls so despite their "warranty" I'm not even able to go back there again so I'm just going to have to deal with it. The weirdest part about this whole experience was that one of the 6 times they said my car was complete they put on bumpers that had no holes for the sensors. So basically the tesla drove like a normal car without being able to detect what's in front or behind it. I still have no clue why they would do this?!?! Why would you put on the wrong car parts?? I told them to keep it in the shop but they insisted that I take my car because it would take a week for them to get the parts, paint them, put the sensors in, etc etc. Of course this took 2.5 weeks instead of 1 and then he didn't fix the sensor problem so I had to drive out again and wait another week. Ugh. It was such a hassle. And of course Boris was claiming that he had nothing to do with the sensors being a problem that they caused . Really Boris? The sensors were fine before I took it into your shop so please explain that one to me . Lastly, they said this job would take 1.5-2.5 weeks. It took 2 MONTHS. Yes, 2 months. And still my car has scratches and the windshield chip I mentioned. Not to mention I had to pay 100% of the cost up front which is extremely sketchy. Body shops only require 50% up front at most to buy parts. They claim that I had to do that because they gave me a good deal. I don't buy that one bit. Be weary they will also want you to Zelle so you can't dispute the charge!! I disputed the charge but unfortunately lost. I will be taking Bob's Bridge Collision Center to small claims court to recover the cost of them damaging my rear windshield. Avoid this shop at all costs and don't make the mistake that I did. They are liars.

I used Yelp for a few businesses on repair estimates for my dented front bumper cover on my Rav4…read more Did you know that the car's frame is mostly steel or aluminum to protect drivers and passengers, sensors, electronics, etc. but in most cases the outside cover is bendable plastic for aerodynamic reasons? The bad news is that plastic deforms too much from a collision, you can't just massage it back to shape with a hair dryer. Also, who knows if anything else on the car behind the plastic is damaged or out of alignment. California Collision came to the rescue and was able to replace my bumper cover, have it painted, and then recalibration done for the various car sensors to eliminate fault codes. Even minor collisions can cause sensors to be faulty, so don't assume it's a cosmetic thing and try to cut corners and get your vehicle repaired properly. The job took a few hours one day to paint match, then a separate full day to install, recalibrate, and test drive the vehicle to ensure bo more fault codes. George was extremely friendly and transparent with the repair process. He even gave me a tour of his shop and explained the workflow. Its a family business as his son and daughter also work here. He obviously values work-life balance and is closed Friday-Sunday. Body Shops are not cheap but if you need a thorough repair and want things done right, I highly recommend California Collision. If paying out of pocket, use a debit card with a high spend limit to avoid credit card fees.

If you get into a bad accident, the insurance company will breathlessly insist that you need to…read morehave your vehicle towed to some chain body shop far away...so they can quickly total it and hit you with lowball offers. Don't do that. After I wisely had my car towed home instead, I took a deep breath, talked to my regular mechanic, and he recommend I send it to George at California Collisions. This was a very good choice. George and his staff did the grueling work of haggling with the insurance company, multiple times, over weeks. He also did an excellent job reconstructing my vehicle within the constraints of the insurance coverage. I got my adventure wagon back in good-as-new condition. Customer service and communication were excellent. About 15,000 miles later the rebuild has been tested and proven. Happy to support and rep this business.

Kin was a great and experienced auto body shop owner. He had extensive knowledge of the body work…read moreand able to provide pretty accurate estimation. However, the best part I liked him was his honesty. He would provide all possible hidden issues so that I could prepare myself on the cost side. He was OK to lose business by being honest and I appreciated deeply on this. When the body work was done, everything was perfect but I did notice an issue on the position of driver-side seat and reported back to him. He kindly helped to find the issue that it was manually pushed down (likely when accident happened and I was too nervous and pushed it down without knowing it. He kindly showed me how to correct it. I was 100% happy with his kind and professional services! Not only did he handle all the negotiation with insurance company, he also kindly suggested me to check a chiropractor for potential body injury from accident which helped greatly on my recovery. I would recommend him to anybody I know!

Great service and my car looks like new after!…read more This is my 2nd time with them and the workmanship are great!

Was referred here by Geico after a falling boulder smashed out a window and damaged moulding on my…read morecar. Jesse did a great job coordinating the repairs. He communicated the delivery of parts and scheduled the repairs around my work schedule. I hope I don't have to get body shop work done again, but if I do, I'll come here.

I left this review on Google reviews too and will tell anyone and everyone that this is ABSOLUTELY…read morethe most amazing customer service experience I ever had! I went here because a coworker of mine recommended this place and said Jesse is the nicest and was very professional and helpful. Jesse did not disappoint!!! The guys are all very sweet, professional, and are not just trying to rip you off like other shops do! In just 20 minutes thry fixed an issue that Caliber Collision quoted me days , maybe weeks for and several hundreds of dollars... Jesse and his team completed the repair in under 20 minutes in a complimentary service and sent me on my way!!!!! AMAZING TEAM!!!! ABSOLUTELY recommend them!

Louie's team went above and beyond helping me with my car. I worked with Alex and he was clear in…read morecommunication every step of the way, genuinely personable, and he even cleaned my car before returning it. That kind of care and attention to detail is rare. They got my car done on time and even provided a loaner when I didn't have one. Highly recommend if you want someone who treats your car (and you) with respect.

I highly recommend Vanguard for anything auto related. They repaired our Tesla ahead of schedule…read moreand I can't say enough good things about this business and the people.

Louie's team went above and beyond helping me with my car. I worked with Alex and he was clear…read morecommunication every step of the way, genuinely personable, and he even cleaned my car before returning it. That kind of care and attention to detail is rare. Highly recommend if you want someone who treats your car (and you) with respect.

I originally took my vehicle to their old Fremont location and waited a few months before writing…read morethis review. I had cosmetic and mechanical work done on my vehicle; and overall, the value of the service provided was excellent. While the panel placement was not perfect, the paint blending to the old panels was flawless: the shop perfectly matched the colors, and I was surprised the shop somewhat replicated the orange peel effect characteristic of an OEM BMW paint job (see PPG Enviracryl clear coat) instead of a boring mirror finish! As for mechanical issues that arose after the initial work, there was a minor oversight after the initial work but the shop was willing to make it right and provided a loaner vehicle in the meantime. Communication between Josiah and I throughout the process was great: he not only was patient to provide repair updates but also was proactive in providing updates when there were supply chain issues. Overall, I am very glad a family friend recommended me to take my vehicle to this shop.

Went to Eastbay Collision Center in Fremont next to OTR Baseballs academy for a stripped motorcycle…read moreoil drain plug and oil filter. They took care of both without any issues. Everyone was friendly, easy to talk to, and the pricing was fair. Communication was smooth the whole time, and the owner was really nice and helpful. Had a great experience overall. I'm planning to replace my exhaust soon and will definitely be coming back. Highly recommend.

I had an amazing experience with East Bay Collision after bringing in my Honda SUV for repairs…read more From beginning to end, the entire process was smooth and professional. The staff was friendly, knowledgeable, and kept me updated throughout the repair. My Honda came back looking brand new! The bodywork and paint match were perfect, and you couldn't even tell where the damage had been. They also finished the work in a timely manner and made dealing with the repair process so much easier. If you're looking for an honest, reliable, and high-quality body shop, I highly recommend East Bay Collision Center Inc. I will definitely be coming back if I ever need bodywork again. 5 stars!

This was my second vehicle I brought in that it was damaged and did a great job on it. Very great…read morecustomer service. I will recommend you to come here and get your body shop They are doing amazing job great value. And this is my second vehicle I brought in. Again thank you BJp auto body and repair thank you for your help of getting my vehicle done and fixed hundred percent guaranteed they'll fix your car with a great smile and great customer service in on time

They are a very kind and friendly small family business to deal with. They are compassionate and…read morecare about you and your vehicle. Our son had a fender bender and needed repairs/ body work. They were so patient with him, as he is only 18 and is in the midst of figuring out this whole 'adulting' thing. We felt supported the entire time and they went above and beyond to help him get through the process. The work was done with professionalism and looks great! Fazila runs the office and will be your contact- she is a superstar!