[[HIGHLIGHT]]Confusing billing and very rude phone calls[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had a very frustrating experience with this body shop.[[ENDHIGHLIGHT]] My car was repaired here after an accident that was 100% the other driver's fault, and the repair was supposed to be handled through insurance (Progressive). When I picked up my car last year, I already paid the amount they asked for. However, months later they started calling me repeatedly, claiming I still owed additional money. [[HIGHLIGHT]]The calls were frequent and the staff was very rude on the phone.[[ENDHIGHLIGHT]] The most confusing part is that their own documents show that the remaining balance should actually be paid by the insurance company, not by me. I even sent them the insurance company's explanation, but they kept insisting I should pay. I am attaching the documents they provided. The numbers clearly show the inconsistency. [[HIGHLIGHT]]If you plan to repair your car here, be very careful with their billing and communication.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]My experience with their customer service and billing process was extremely disappointing.[[ENDHIGHLIGHT]] read more

Ariana Auto Body - Bill when I picked up the car - Body Shops Near Me - Newark, California

See all

My husband brought our Porsche Taycan in after he messed up the front bumper backing out of a parking garage (sigh...) we were devastated to see the damage but he found Ariana Auto Body and they did such an amazing job fixing our Taycan! It did take 3 months to get our car back, but that was of no fault of their own; the car had to keep going back and forth between Ariana Auto Body and the Porsche dealership for calibrations but [[HIGHLIGHT]]Ariana Auto Body's team was spectacular at communicating with us regularly with updates.[[ENDHIGHLIGHT]] We finally got our car back and it feels like new again! Hopefully my husband drives more carefully next time! read more

Highly recommend Arianas for your vehicle repair needs! My Lexus IS was stolen and recovered with significant damage, and Arianas was able to take it in the very next day, which was incredibly convenient during such a stressful time. [[HIGHLIGHT]]Throughout the entire process, they kept both me and my insurance company updated with clear communication and professionalism.[[ENDHIGHLIGHT]] Huge thank you to the team for making a difficult situation so much easier to handle. read more

These guys do great work and my vehicle looks brand new. There were some initial kinks on the call backs, but that has been remedied quickly and Omar is amazing. He truly wants to make his customers happy. Be respectful, level-headed and explain any issues and he goes out of his way to make it right. read more

When I needed help the most, this body shop truly came through for me. [[HIGHLIGHT]]From the moment I walked in, the team was professional, understanding, and genuinely cared about getting my car back on the road.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They took the time to explain everything clearly, kept me updated throughout the process, and handled the repairs with incredible attention to detail.[[ENDHIGHLIGHT]] Not only did they do an amazing job restoring my vehicle, but they also made a stressful situation so much easier to deal with. The quality of their work, honesty, and customer service really stand out. [[HIGHLIGHT]]It's rare to find a business that treats you like more than just another customer.[[ENDHIGHLIGHT]] I'm beyond grateful for their help during a time of need and highly recommend them to anyone looking for reliable, trustworthy, and top-quality auto body work. Thank you again for going above and beyond! read more

Ariana handled the repair of my Lexus ISF. I was especially concerned about paintwork since my car had completely original paint. Fortunately Ariana was able to repair the fender without needing a repaint, which preserved my original paint. The bumper needed to be replaced but Ariana handled it well, and even had the ceramic coat redone. [[HIGHLIGHT]]Resetting the airbag light was really difficult but Ariana kept at it, keeping me and the insurance company up to date.[[ENDHIGHLIGHT]] I have recommended Ariana to several friends and will keep recommending them. read more

[[HIGHLIGHT]]Wasted hours of my time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Failed to call me back after the initial call and I had to call back a week later.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]During that call I was told that for an estimate I would just need to stop by, they would provide an estimate, and I could leave.[[ENDHIGHLIGHT]] When I got there I was told that they aren't going to take my bumper off and put it back on without performing the repairs, and was told I would need a rental car because it would be there for who knows how long. I thanked them and walked out. My expectations for repairing a Porsche are very high and they failed to come close. read more

I recently needed to get my 2025 BMW X5 repaired (replace both right side doors, side mirror, and side pillar cosmetics with original factory parts directly from BMW) and finding a place that I could trust to do the quality work that I would expect was really important because I depend on this car to haul my little family around safely. Let me just say...THIS IS THE PLACE TO GO! [[HIGHLIGHT]]Omar, Arneb, Jesse, Barbara, and the whole Ariana team were awesome from start to finish. They were all super friendly, patient, and very knowledgeable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They made everything feel easy and straightforward, and worked with my insurance![[ENDHIGHLIGHT]] Also their shop is BMW Certified - not many shops I found have this so this was really reassuring. They also have a lifetime warranty on all of their work - and that's how you know they stand by their craft. [[HIGHLIGHT]]Couldn't ask for a better experience! Thank you![[ENDHIGHLIGHT]] A+++ read more

Great experience getting my Lexus ES 350 repaired here. [[HIGHLIGHT]]The team did a great job, and Omar and Pablo provided excellent customer service.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Professional, helpful, and easy to work with.[[ENDHIGHLIGHT]] read more

I worked with Pablo on a repair to my RAV4 . He helped me get my repairs done quick and seamless. I will definitely use Ariana Auto Body in the future if I ever have the need again. read more

Brought a ducktail spoiler in for my 911 to get painted and installed at Ariana. [[HIGHLIGHT]]Met Pablo and Omar, both of whom were professional and transparent in the labor and costs.[[ENDHIGHLIGHT]] The paint color and result was a spot-on match to my OEM Ice Grey Metallic color way, which I was a bit worried on whether there'll be a good transition. Their crew was also able to remove the automated mechanism carefully and helped package everything up well. Lastly, [[HIGHLIGHT]]Omar went above and beyond and helped bring the parts back for me as my car wasn't able to store it in the existing car and thus, saved me a lengthy trip to drive home and grab another vehicle.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you so much! Really appreciate your help and professional courtesy displayed[[ENDHIGHLIGHT]]. Strongly recommend. read more

Ariana Auto Body - Body Shops Near Me - Newark, California

See all

Recently repaired my car here for a very tedious part that other auto body shops were giving me long wait times and costly pricing. When I reached out to this shop, they were very transparent, able to order and replace the part quickly and efficiently. [[HIGHLIGHT]]Overall the experience was extremely smooth and I appreciate the staffs thoroughness with it all![[ENDHIGHLIGHT]] Definitely will be back for future auto needs. read more

[[HIGHLIGHT]]I wanted to thank the team at Ariana's for helping me through my insurance claim and repairs.[[ENDHIGHLIGHT]] Not only did they help setup my rental reservation but also helped push for all OEM parts replacements for my vehicle. read more

My husband and I have both had our cars worked on at Ariana Auto Body, and every experience has been absolutely top-notch. The team is professional, honest, and does incredible work. They kept us informed throughout the repair process and always delivered on time. Both of our vehicles came back looking brand new! We can't recommend this place enough--definitely our go-to shop for any auto body needs. read more

**** [[HIGHLIGHT]]I can't recommend Ariana Body Shop enough! Pablo and Omar went above and beyond to ensure my experience was smooth and stress-free.[[ENDHIGHLIGHT]] They took care of everything, including making sure my car rental was fully covered under unforeseen circumstances. Their professionalism and attention to detail truly set them apart. My car came back looking brand new, and I couldn't be happier with the service. [[HIGHLIGHT]]Thank you, Pablo and Omar, for your outstanding work and dedication.[[ENDHIGHLIGHT]] I will definitely be returning to Ariana Body Shop for any future needs! read more

We had our Tacoma backed into while in Tahoe and it was parked. Took it to Ariana and worked with Omar and Bill, they worked with 3rd party and got it repaired and painted. Work came out Perfect and done in a timely matter. We definitely will be coming back should we have to have any body or paint work done again or for accidents. We are hoping that is not at all any time soon. read more

See all

I would like to thank Ariana Auto Body for restoring my vehicle to pre-accident condition. Zabi, Bill, Omar, Arneb and Barbara are all wonderful individuals. They provide an outstanding level of customer service. read more

Ariana Auto Body - Damage sustained from collision. - Body Shops Near Me - Newark, California

See all

I consider myself a perfectionist when it comes to my vehicles. When I was hit by someone I didnt know who to trust with repairing my car. I researched many places and decided to give Ariana's the chance. I was not dissapointed at all. Ariana did a perfect job with getting my 370z repaired and matching the paint. They also worked hard on getting all the nismo small trim pieces correct as well on my Z. [[HIGHLIGHT]]I want to personally thank Omar who helped me with everything on getting my car back to perfect condition. Its very rare to find someone who is both great at working with their customers while at the same time being extremly knowledgeable in their craft.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Omar was very patient and understanding when I was stating my many concerns and wants with the repair. He understood want type of customer I was and adapted to what I needed quickly.[[ENDHIGHLIGHT]] After my car was finished I knew Ariana's would be my go to spot for any paint or body needs in the future. Since then I have recommended Ariana's to two family members who have had work done by them and multiple friends. I have also taken multiple projects that I worked on for my vehicles to them for painting and clear coat. One project included my carbon fiber hood and fenders on my Z. I highly recommend Ariana auto body to anyone with need of a repair or paint/body work. Thank you Ariana's and Omar for all your help and work done on my cars. Will see you in the future. read more

See all

Thanks to Omar and Arneb at Ariana auto body. They helped me get my car fixed and the parts I want. read more

Ariana Auto Body - Body Shops Near Me - Newark, California

TLDR - Awful communication, car ended up taking 4X the time originally quoted, I had to return the car twice because things weren't done correctly. I chose Ariana because of their reviews and because they were a manufacturer certified repair shop. Definitely a mistake. I was originally quoted 4 weeks for the repair and it ended up taking 4 months. The car was a week old when it was hit by someone who ran a red light. The car being brand new made it very easy to spot damage that had occurred while under their care. From the accident, there was both mechanical damage to the rear wheel and cosmetic damage to the quarter panel and bumper. After it was delivered, I assumed everything was going to the month schedule quoted. However, about 3 weeks in, my insurance emailed them and they said they hadn't gotten parts yet as they were back ordered. No communication with me that the timeline had been moved. This became a continual theme where they would promise to communicate and set a new date for completion and they would either only update the insurance company or the date would pass with no update (this happened 6 times). It also did seem like a day or two after I would talk to them about lack of progress, parts they needed would magically be on the way. It was very clear that my vehicle was not a high priority for them. Finally, when they said my car was ready, I came to pick it up to find that there were scratches down the side of the vehicle, a large chip of paint missing where the front bumper meets the hood, and the rear bumper didn't sit flush with the quarter panel. They promised to fix these issues. A few days later and they had fixed those issues and I drove it home only to find that the wheel that had been repaired was causing the car to shake at highway speeds. Turns out the mechanical shop hadn't rebalanced the tires. It had to go back again for that to be rectified. By about halfway through the process I bought another car and I am very happy I did. When I went to sell the repaired vehicle, it was clear a large amount of grime had gotten on to the light leather during its time with Ariana and I cleaned the whole car with leather cleaner because it was clearly pretty dirty (the car still had less than 200 miles on it when it was hit so it wasn't from prior use). Definitely would never use them again and would recommend you stay away. read more

110% recommend Ariana Auto Body. I worked with Pablo. What a positive and professional person to work with! Throughout the entire process he kept me in the loop so I didn't even have to follow up at all. My car was in a minor fender bender and from start to finish I was taken care of. From dealing w/the insurance (I had to do very minimal), to even taking me to the rental car place to get my replacement car. Dropped my car off on a Mon and I had my car back that Thur!! Wow :) They even threw in a little extra on my car, which was NOT expected and so appreciated. I didn't even have to take my rental car back, they did it for me. Would recommend anyone come here to get your cars fixed. read more

Working with Omar was an amazing experience, my husband and I were able to get everything we needed done fast, efficient, and professionally. Highly recommend! read more

Brought my Porsche here because they are a local certified shop. My vehicle had extensive damage close to $50k in damages.. these guys did a great job in making sure my vehicle is back to new! I even had a dealer inspection done with zero problems! Thank you Ariana for taking the extra steps and time to assure a perfect repair! You guys rock! read more

Be aware while dealing this shop. They can be nice but their suggestions are sugar coated. They don't give suggestions on your interest but their own benefit. My car's quarter panel were damaged not that bad. Instead of fixing the original part with pulling and fillings they told me to replace the quarter panel because it quicker and result will look better. True. They also told me they wouldn't report the damage but what they didn't say is that the insurance company will see that fix type and mark your car as STRUCTURAL DAMAGE on the record because of quarter panel replace! They didn't mention it can be recorded into a totally more severe category at all or I wouldn't choose the replacement solution. They also out source some works to other shops. Wish you best of luck because the result on my car was a mess read more

Great experience at Ariana auto body. Omar and Bilal were both such a pleasure to work with. They were honest, straight forward and very professional. They don't try to sell you on unnecessary work! That's refreshing considering horror stories I've heard about other body shops. I would def recommend them to all my friends and family. read more

I couldn't thank enough to Omar and his team for did an awesome job on my Nissan! Not only the paint matches the rest of the car perfectly, they also went above and beyond fixed every little imperfection on the front bumper lip to make a perfect fitment and look. I am pleased to know a quality shop in the neighborhood! read more

See all

When I coming i lost the key inside the car and the guys staff help me get the key Great guys Great service read more

Thank you Omar and team! Super professional! Smooth process! Highly recommend! 10/10 read more

No words to say , they are amazing Mustafa and Omar was great they treated my Audi Q5 very well and they took care for communication with insurance . 5 read more

Ariana Auto Body - Audi car - Body Shops Near Me - Newark, California

Our go to shop for the past 20 years, they always go above and beyond for the costumer satisfaction, quality work, and more importantly their lifetime warranty which is unbeatable. Definitely recommend them to anybody who needs quality work. read more

Ariana Auto Body - Body Shops Near Me - Newark, California

Ariana Auto Body is the absolute best body shop in the Bay Area. Their quality of service is outstanding, from their customer service to the body work itself, unmatched. We take all of our cars to this shop anytime there is an accident or body work is needed. 100% recommend. read more

I recently was involved in a crash and had been on the hunt for a shop that would get my car handled with not only care but precision and that's exactly how it was done at Ariana Auto Body. I couldn't be more happy with not only how my car was fixed but the customer service provided was impeccable! read more

This is a long overdue review for Ariana Auto Body! I've had to bring my car in quite a few times in the past 6-7 months because I've unfortunately been rear ended three times in the span of half a year... Ridiculous, I know. After the first accident occurred, I was devastated as the damages were pretty bad (and it was the first accident I had ever been in at the time). I started doing extensive research on body shops in the Bay Area as I didn't trust the insurance-approved ones (my car is my baby.. I'm sure you know the feeling if you're reading this review). I spent more than a week looking up different shops, combing through reviews, and calling multiple places. I was specifically looking for shops that had a lot of experience with European cars (since I drive an Audi), would not use aftermarket parts, and would provide good customer service, of course. I finally narrowed it down to Ariana and another shop and decided to bring my car in for an estimate. As soon as I met Omar and Bill, they were friendly and understanding and helped walk me through the entire repair process after taking a look at my car. They explained everything - from the insurance aspect to the repair time frame to the actual damages. I had some requests in terms of the repair and they reassured me that everything would be taken care of. I appreciated that they prioritized the customer's requests over what the insurance company initially "wanted". The very first repair took a little longer than planned and Omar and Bill were very patient in dealing with my incessant inquiries regarding my car (granted it was the first time ever getting my car fixed, I was a little worried). They were even kind enough to explain all the details of the repair steps over the phone and whenever I stopped by the shop. They even had Ariana pay for the extra cost of the rental car since the repairs went a little over the initial estimated time frame. However, after seeing the finished repairs the first time around, the subsequent times I brought my car in I knew I could trust them 100% with the repairs. All in all, Ariana is definitely the place to bring your car! Every repair on my car was done flawlessly and the customer service they provide is exceptional, to say the least. If you're in the same position as I was half a year ago - tired of looking for a trustworthy body shop and unsure of where to take your car - look no further! You won't regret bringing your car to Ariana. read more

I just picked up my car from paint repaired today, seems they did very nice job. Paperworks process was easy with them, they give details to insurance company also give me copies. However, took 19 days for this shop to work on my car & finally finished. I agreed with other review they lack of communication, after they took the order & paperwork process and I drop my car there, they have no news.., I have to keep calling them after 4 days then after 1 week passed to follow up, I thought they probably forgot of my car & me, if I didnt keep calling after 1-2 weeks probably my car will be done longer. The estimate of the car to be done also not on time, they said after 11am but then they called have to be after 1pm, people might have plans, they can't change the time on whatever suddenly, after 19 days working on a car. read more

I can't wait to share my amazing experience! Front desk, Omar, & Bill provided excellent service and attention to detail. My car feels like new again which is something I never thought would happen considering how bad my car was. Highly recommend this outstanding auto repair shop! read more

Brought my car here after I was rear ended, shop was so nice and upscale, and the people that worked there were very professional, nice, and efficient. They fixed my car in less than a week and did an amazing job. Thank you read more

This place just gave me the show car package. Body kit, full paint job with jams and all. My Supra is GORGEOUS! read more

Ariana Auto Body - Mk4 Supra - Body Shops Near Me - Newark, California

I am very impressed with Ariana Auto Body. I took my 2018 Panamera in for a damaged front bumper. Because the car is an eHybrid, the job would have been ~$2500 with an additional $600 to Porsche to recalibrate the battery after being disconnected. The estimator took one look, applied some thinner, and sent me to Porsche for a touch up kit. $34 later and impressed with Ariana's level of honesty and integrity. read more

[[HIGHLIGHT]]Omar was my point of contact at this shop.[[ENDHIGHLIGHT]] I heard about this shop from a friend and since i had gotten into an accident, i decided to check their reviews. they were all good and seemed reliable so i figured why not take the chance. taking that chance was probably one of the best ideas i've done. [[HIGHLIGHT]]from start to finish, everything has been so easy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]even with checking in and following up, they're easy to get ahold of and tell you the truth.[[ENDHIGHLIGHT]] they even came to my house and towed my car to the shop. little did my insurance know, i knew they were trying to push for aftermarket car parts on my brand new car that doesn't even have 5k miles on it but the shop fought and won to put OEM products and made sure i got the best of everything. car was finished just when they said it would be and made picking up my vehicle quick and easy!! shoutout to the amazing crew they have and for taking care of my car! read more

Took my M2 Competition here to have a carbon fiber diffuser installed and was very impressed. Omar got the car finished and delivered back to me in just a few hours and the quality of install was too notch. The diffuser was not made to the best specs, but Omar and his team were able to work their magic and get the fitment A1. Trustworthy people and quality workmanship. What more can you ask of a body shop. Thanks Omar! read more

Ariana Auto Body - Body Shops Near Me - Newark, California