I had just finished my course today, and everything went very well. Staff was very easygoing for…read morescheduling my drives. Would recommend!

Within a 5 month span, New Concept Driving School was unable to schedule drives in enough time for…read moremy son to get his license. Based on the interval between drives, he might have been able to get his license at least 6 months after. I called, texted, emailed and no-one would respond. One time I received an email that says "We don't work with your schedule." That is not very customer service based. I would not recommend this driving school.

My son took All Suburban's driving course and he now has his license. That was the goal, and that…read morewas accomplished. However, it was not an impressive operation. Specifically, the communication along the way was VERY POOR! The class itself was a lot of time spent waiting for other people to finish tests and quizzes and provided a captive audience for the instructor to tell stories about himself. That's fine. That's what most of us remember from Driver's Ed. But try to get an answer to a question and you may not know what the real answer is! Before signing up I left voicemails and sent emails and it took a month to get a response. Then we got him signed up and I wanted to schedule his behind the wheel time. No can do. Why? They needed us to teach him to drive the car before they would do those sessions. Ummm...isn't that the point of Driver's Ed? They teach and we provide practice? OK, fine, so I asked if once we did schedule, would they have any daytime options for homeschoolers? No. Ok, not great, but that's fine. (The other driving school we used for our oldest loved that option because then it left the evening slots for the public school clientele and gave them more capacity.). So we got several hours of driving in before calling back to schedule. When I did call back, I was told that we would have to go on a waiting list because they had too many students and not enough instructors, but that we would get a call in about 8-weeks. As we chatted, that employee noted it was a shame we hadn't asked about the daytime hours they offer homeschoolers because we could have been done by now. What!? The exact opposite information I was given when I asked specifically. So we waited patiently and were never called back. Finally, we called to ask why we hadn't been contacted and were told the employee who was handling that was no longer with the company, so they didn't do anything with that wait list. Are. You. Kidding. Me? I asked if we could get all our sessions scheduled (the previous employee told me that as long as we had a span of 14-days we could easily do that) but this time I told that since we were at the beginning of a month we could only do 3 of the 4. Why? Because "it wouldn't be fair to other people trying to schedule." I reminded him that it was us who had been trying to schedule and hadn't been called back. He responded by telling me he was the owner and those were his rules. After scheduling the 3rd session with the owner, he told me son that he felt he was good enough that he didn't need the 4th session - which we had paid for. Sigh. So we did 3 of our 4 Behind the Wheel sessions in, but not in time for my son to get his license when he was eligible. We chose All Suburban because they were the cheapest option. This is a case of getting what we paid for. If you have an alternative option for Driver's Ed, I would suggest you take it.

If there were an option to put Negative stars I would. This guy Ron Sturiano is a nutcase. I know…read moredue to covid a lot of companies are having financial trouble. My daughter had her behind the wheel class scheduled, but now they won't respond to my emails or calls. The one email Ron responded was extremely rude. Now I have to spend another $300 to get new behind the wheel from someone else. He's got no class, no writing etiquette. Thankfully I don't have to deal with him again.

I haven't driven since I've gotten my license almost 18 years ago, because I had a lot of anxiety…read moreabout driving. This year, I decided it was finally time to relearn it. Eddy was my instructor, and I honestly could not have asked for anyone better. He was incredibly supportive, knowledgeable, kind, and made driving fun. He carries a mini whiteboard and draws visuals to help students learn which is great for visual learners like myself. He will challenge you as you progress and continue taking lessons which helped build my confidence for different possible scenarios on the road. If you're looking to learn how to drive, look no further!!

Had an absolutely great experience here. Everything was very organized and easy to schedule. My…read moredaughter actually enjoyed the classes and really benefitted from the one on one lessons. I ended up adding extra one on one lessons because my daughter is a nervous driver. It was great how he picks up from your house for lessons and how Brian gives the final road test. He's a great teacher , highly recommended

The weekly classroom classes were good and easy to get to and well as schedule. We did miss one and…read moreeasily caught up with a different day/time. When my son does the drives, he gets good feedback during the drive as well as a write up afterward that I can review with him and know what to work on at home. I want to give them 5 stars but scheduling individual drives has been extremely tough to get. I understand that Covid created an issue with getting folks scheduled and actually hosting drives; however, from a user experience it has been frustrating trying to get on the schedule.

Great school, it was an easy process for my daughter, she was able to pass driving exam right at…read moreschool, 1 year from the start of theory classes and she got her DL. We did 9 driving classes, instructors were nice and always gave good feedback. School is Easy to communicate with and gave a good guidance on the whole process of preparing documents ! Highly recommend!

Just had to tell everyone that if you're looking for a drivers education school that Drive Home…read moreSafe has been wonderful!!! So accommodating and understanding and flexible. My oldest struggles a bit with anxiety and is on the autism spectrum, she's an Aspie girl and she loved this program. I highly recommend enrolling your future driver with them!!! One down two more to go!! Thank you Amber, Liz and Dennis. We really appreciate you.

My son took driving school lessons and completed all the necessary drive times from mid-2015…read morethrough early 2016. They notified us during his last drive that they misplaced all of his paperwork. We spent several days putting the documents together a second time. After waiting a few weeks for the driving school to get their paperwork filed properly we went to the DMV for his license - only to find out Drive Home Safe had not sent a letter of completion to the Secretary of States office. Seriously?! How much time does to take to put a student's file in order and follow through? Have they not heard of a checklist?? I'm tired of saying to my disappointed son ... We'll try again in a few weeks. That being said, according to my son, one or two driving instructors were funny, and the class was tolerable not too boring.

Pedro with Nova was a great instructor. I did the 1 hour behind the wheel instruction with road…read moretest. He showed me the route and all the things to remember while taking the road test. We drove the route multiple times. And I passed first try with flying colors. Definitely recommend.

The WORST customer service. They don't answer the phone. When you try to reschedule days in…read moreadvance- they don't return calls and then tell you that you didn't give enough notice - so they can charge you a cancellation fee. If you don't want the headache- choose a different school. This one is terrible for correspondence.

Safe Start has been a pinnacle in my learning to drive. Steve, my instructor is very knowledgeable,…read moreinsightful, and respectful. It has taken me a long time to learn, but Safe Start is a gem of a school and I look forward to being on the road.

Great place highly recommend. Our son was very happy here and the instructors were all very good.read more

Not supportive to needs. Not listening to inquiries. Doesnt accept adult drivers…read more Not supportive to needs. Not listening to inquiries. Doesnt accept adult drivers.

We are happy with this drivers ed school and it worked for us. Yes, it's tricky to arrange behind…read morethe wheel time...but if you just set a reminder to log in at noon on the correct day you can get times that work for you. Both of my sons learned to drive here and found the classes very engaging and the teachers really care. They can even pick up and drop off from your home if needed which was super handy. Lots of parent materials, too. Would use again, but we are done with kids, LOL!

So disappointed with this school. Nothing is working with them. Their online lessons don't work…read more They don't respond to my messages and phone calls. Can't schedule driving for my daughter because they keep delaying. Will work with other families that have this issues to report this scam business.

Extremely unprofessional and degrading to the students, AndThe teacher Adam Bitterman had seen a…read moregirl go onto on her phone to check the time as there was a video playing. He proceeded to pause the video, get down to eye level with her, and proceeds to call her a bitch and use extremely foul language with her. It seems as if he was on some kinda drug?

Fantastic experience with COOP's! My son loved the instructors both in class room and behind the…read morewheel and we as parents love that they are almost all police officers!!! Very responsive any time I've reached out for help and we've had no issue what so ever scheduling behind the wheel training or make up classes. Make ups can be done either at a couple of different time slots during the week with a self-taught option, or you can wait for that day's class to be retaught in another session and the student can sit in on it. Per SOS rules, driving sessions have to be 2 weeks apart minimum and students have to hold their permits for 9 months, so really there's plenty of time to get drives in unless you have a super inflexible, jam packed schedule. We couldn't be more pleased with our experience - far more convenient than doing it over the summer through the school for my mid spring term bday son and it didn't take up a timeslot in his school day either. Plus, again, the bonus of law enforcement officers as instructors. Win win win all the way around! Highly recommend.

My son just got his license after completing the course here. He felt extremely confident in his…read moreabilities and had no issues nailing the test. The instructors were very helpful and knowledgeable. Special thanks to Brian and Amanda! Most of the instructors are police officers who are very well trained in driving and traffic law.