Easy to get an appointment, even at the end of the year when you are trying to squeeze in your last…read moreexam last minute. Incredibly friendly staff!! I'll be going every year.

Crassie was awesome. I often have a hard time picking eyeglasses. She was so patient and…read moresupportive. It made such a difference that I will now only buy my glasses from here.

I have been seeing Dr Sandra Bury for many years. She is the best! Kind, compassionate, and…read moregenuine. I wish all my drs were like her! Susan Reilly

The ONLY EYE Doctor I will ever go to. Very personal and professional. Smooth running office with a…read moreprofessional staff.

Lost 3 family Members as patients over a $50 bogus charge…read more It's too bad because we liked Dr. Redmond. Receptionist simply don't care. I wonder if the doctors care?

I have been going here for more than a few years and have never encountered the rudeness described…read moreby Morfyndyr M. Always professional and polite and proactive about eyecare. Judge for yourself. Give them a try.

Sending huge KUDOS to Dr. Bury and her most dedicated staff she truly is amazing EYE doctor she…read morereally cares about her patients. So personable, friendly and so accommodating to all your needs. Her staff has always been so polite and very inviting and friendly. I always had a great visit, every time I've had to call with a concern or issue, I've always been taken care of. I feel very fortunate to have a great optometrist all these years. Thank you so much! Olga Sivek -Oak Lawn, Il

Do NOT under ANY circumstance see Dr Salem, unless you like to be ripped off!…read moreHe'll first insist on charging you for a scan, stating ALL patients must have a scan on file, which is a blatant LIE and not standard practice at any other local optometrist! Just a scam, by a sleazy Arab, to make money! When you refuse the scan, you'll immediately see a shift in his persona. The glasses are waaaay over-priced and if you have issues with glasses ordered through them, you'll have to fight like hell to have them corrected! Save yourself the headache and hassle and avoid this shady practice at all costs!! You're Welcome.

My husband, son and I had our appointment for our yearly check up on 4/9/21…read more We were greeted by a young lady who was very courteous and friendly. (Unfortunately, I don't recall her name) She also performed our pre exams before we saw Dr. Jawdi, who was also very professional and thorough. We then met with Geron, and again he was very patient and helpful in making our choices for glasses. On 4/15/21 I received an email that our glasses were ready. We just left the office and our experience today was a terrible one. Elizabeth opened the door, without any type of greeting and in a very upsetting tone asked why we were there. I explained I had received an email that our glasses were ready. She asked if we had made an appointment and I said no,that I was told on our first visit that we didn't need to make an appointment to pick up glasses. She replied, "well you should've made one" and directed us to sit on the chairs, still with a very nasty tone and attitude. She brought out the glasses and kept her nasty attitude throughout us trying on our glasses. Never excusing herself or changing her Nasty tone. I understand that during this pandemic we all are taking precautions and maybe I did need to make appointment, but I was told I didn't have to. Nonetheless, this is not how you treat any customer!!! Elizabeth needs customer service and anger management training.

I DO NOT RECOMMEND THIS PLACE!!! I took my daughter in for an eyeglasses exam and the Doctor rushed…read morethrough it and didn't seem too friendly towards my daughter. After we received her glasses my daughter complained about her not being able to see okay and she was told that her eyes need some adjustment to the new prescription. After a one day use my daughter complained about headaches, so I called and requested a different doctor to re examine her. Sure enough her prescription was different the second time and they needed to order her another pair of glasses. The estimated time of arrival is a month after her glasses were ordered which is way longer than what they usually take.

Dr. Gretchen Maynard was very efficient and thorough with my eye exam. Dr. Maynard answered every…read morequestion I had and made the exam comfortable. It was my first time going to Matthew E. Schmidt and associates and I'm definitely coming back! Wonderful staff and very family oriented!

From the owner: The office of Dr. Matthew E. Schmidt is located in Palos Heights, IL. At E.P.A. Optical we provide…read morefamily eye care and surgery of the eye. For vision correction we offer a wide selection of frames, contacts, and eyeglasses. We are your sports eye wear specialists. Every patient gets a personalized exam that will help us fit your needs. Come to us for full-service on optical supplies, such as: Safety eye wear Shooting glasses and ear protection Sunglasses Contact lenses LASIK surgery Surgery is not always necessary; however we do provide care for many ailments. The most common conditions are glaucoma and cataracts. We use the most up-to-date laser technology with refractive surgery, Lasik and lens implants to help heal you. E.P.A. Optical is your sports eye wear specialists as well. Call the office of Dr. Matthew E. Schmidt today to set your appointment!

This is the third of three eye centers operated by the Krates Eye people ... the other two are in…read moreOrland Park and Palos Heights. They have a mix of MDs and DOs and ODs that work at these locations. The people here are very nice and competent. Mt first visit was in the Orland Park location with Dr. Chris Farley, MD; my second was in the Oak Lawn facility with Dr. Stephanie DiGiorgio, OD.

Krates Eye Center is a life saver, I had tremendous eye pain and knew there was a foreign object in…read moremy eye. Krates got me in immediately, the day before a holiday (July 3rd), when no other eye doctors would. I was in a tremendous amount of pain and got wonderful treatment by Dr. Farley and his nurse. Dr. Farley is extremely caring, understanding, and personable. He explained everything well, answered questions, and never made me feel rushed. I will definitely be switching to Krates for all of my eye needs. I highly recommend their office! It's comforting to know that they actually care and will adjust their schedules for eye emergencies when no one else will.

EXAM: As a new patient, my visit was professional and…read moreenlightening. All procedures were explained to me. Mu tests results were presented to me with total clarity. FRAMES: The choices for frames were amazing! I really liked the styles and team in that area will guide you to decipher your choice of frames.

I chose a pair for everyday wear, and an additional pair for prescription sunglasses…read more While getting the order ready I was told that the mirrored lens color we had been looking at for the selection process wasn't in-fact the brand/color that would be used for the sunglasses. I was presented with new samples to choose from. The staff started the order process. Then we went through the order for the everyday frames and prescription lenses (I've worn glasses for 35 years and get new frames annually). As always, I requested non-glare lenses and a scratch-resistant coating, etc. Now, typically, in all my previous experiences at other eye care offices, the team takes numerous measurements so the lens and prescription can be made properly. Well, not at Davis Eyecare. A simple glance by the technician, who then stated to her team member, "2cm." Both frames. I was asked to pay half ($375) to start the order. I received a call that my glasses had arrived and were ready for pick up. To my disappointment, the sunglasses with the purple mirrored fronts didn't have purple mirrored fronts. The staff shrugged it off while admitting they had noticed that too. After discussing, they told me that they would send the sunglasses back along with the sample lens. We moved on to the everyday glasses. Upon trying them on, I immediately noticed that they seemed foggy. Not dirty, but almost a film. I also felt that the glare was significant. After being told it was just me and/or their office lights, I felt pressured to accept glasses to "try" for a few days. When I asked what would be done if I were still having issues with them after a few days, the response was noncommittal. I then asked specifically whether, at that point, I would be given a refund, and the answer was essentially, "Jason would need to decide." I decided not to leave with either pair and asked for a refund. The staff said they would notify the appropriate people at their Oak Lawn location. I thanked them and asked if I would get a call or who I could follow up with, and was told Karen. 2 hours later, I called to follow up with Karen, who knew nothing about the situation or the refund. She told me that Jason might know about the refund, but Jason was currently on a call. Karen assured to call me back within ten minutes. 2 hours later, I realized that I had not heard back and decided to call Oak Lawn again and asked for Jason. Jason started the conversation by telling me he did get the message and that he has been busy dealing with stuff all day before launching into: - he's going to have to deal with the staff; they should have inspected my order. Jason himself has very high standards because he, too, is a consumer. - he personally knows the guy in NY who runs the lab where my lenses were made, and he was reaching out to find out what happened. - his hands are tied in terms of refunding my money since they were made for me (but Jason, they were made incorrectly) - he's a victim too; VSP mandates price and where the lens is made. It's unfortunate, but they took all the money I paid him to fill the prescription. All while restating how he handles these calls all the time. I interrupted Jason as he started to reiterate all the above points and told him directly that I wanted a refund, since they were unable to make either pair correctly and had zero interest in going around in circles. - Jason has his hands tied. VSP makes the rules. - Jason "doesn't have time to deal with this anymore" and tells me to call VSP. So, 10 minutes into excuses, Jason makes his first real suggestion: reach out to VSP. Not that he will facilitate this, but that's what I could do if I weren't happy. - then Jason blurts out "fine, I'll refund both glasses even though I'll need to eat some of it." - Jason tells me he needs my debit card over the phone. After pushback, it was agreed that I would return to the Orland location, and they would use my card to process my refund. On the way to the office, I call VSP, explain the situation, and request that, once I get my refund, I be allowed to use my insurance at another practice that can scale to fill my order. VSP immediately agreed and expressed its disappointment in the provider's stance on the situation. They told me they would reach out to Jason and ask Davis Eyecare to release the insurance claim so I could use it elsewhere. An hour later, VSP calls me back to let me know they spoke with Jason, who acknowledged they were issuing my $375 refund (which they did), but refused to release the insurance claim. VSP acknowledged that this was out of spite and uncommon. Essentially, Jason felt that my expectations of getting what I paid for were unreasonable. And my insistence on a refund was worthy of retaliation - hence the insurance claim not being released. Fortunately, VSP made it possible for me to bring my business to a reputable company - and they will honor my coverage with or without Jason's blessing.

Wow 5 plus stars for Ms Jackie. Best service experience to date. She set the visit tone. Helpful,…read morefriendly , professional. I hope she always checks my vitals. 1/5/2025 D. King

This place is an excellent example of why there needs to be laws governing the use of or smelling…read morelike marijuana in public places. The smell was so pungent that my fiancé ended up in the bathroom regurgitating. This space is being used to deliver health care. The management failed to maintain a healthy environment. Once my fiancé explained to the manager that the smell was making her Ill, he went around spraying Lysol in the air to mitigate the smell from the marijuana. This did not work and exacerbated my fiancé's asthma. This is not an acceptable setting for delivering health services. The purpose of this revue is to help manage maintain a healthy, welcoming environment in shared spaces.

I have been going to Bush for over 20 years. The eye doctors themselves are great; they have always…read morebeen courteous, efficient, and provided quality care. Unfortunately it has become increasingly difficult to get appointments unless you book a year in advance. I had to cancel one due to a family emergency and cannot get a new appointment. This also means that I will have problems getting contacts, since they do not provide contacts if you haven't had an appointment in the past year.

Great family eye care. The doctors are extremely knowledgeable and nice! The office is clean and a…read morethrow back to when it was originally opened.