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    ZAGG Traverse Mountain

    1.0 (1 review)
    Open 10:00 am - 7:00 pm

    Services - ZAGG Traverse Mountain

    Device support or repair

    Mobile phone support

    ZAGG Traverse Mountain Photos

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    10 months ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (3 reviews)

    It took over a month to fix the charger on my iPad…read more Which, ok, it was fixed, so I would have given them three stars. But the people working the front were rude and disrespectful. When I dropped it off, they spent 20 minutes yapping to another customer before me. Not a "welcome, I'll be right with you" or acknowledge I existed. After 20 minutes I called at the back to see if someone could assist me. Finally the person working the front acted like he saw me. When I went to pick it up, over a month later they were yapping and ignoring me again, so I went to check the back, not wanting to wait 20+ minutes again. They then stopped talking with the other customer and let me pay them for the iPad I brought in last month. The tablet charger seems to be working, so 2 stars for doing your job and some of the most horrible customer service I've experienced. Never coming back, and advising anyone who asks to look elsewhere.

    Reading on-line, we found that many reported that they had good results replacing the battery for a…read more2013 MacBook Pro. The computer worked fine except that it gave us a message that the battery should be replaced soon. We brought it to uBreakiFix in Lehi Utah on October 13, a full three weeks before we needed to leave town. They said that they could do the replacement, with an expected return date of 20 October, two weeks prior to our departure. On the estimated completion date (October 20), we contacted uBreakiFix. They said that the battery had not arrived. The next day they called saying that the battery had arrived and was working fine, but the laptop's touch pad was not working now, so that they ordered parts to repair it. They said, as soon as the part arrived, (which they expected in a few days) they would make it a priority. I did not hear back, so when I called three days later, they told me that - now - the keyboard did not work, and they would need to order a new keyboard. After a few days, we had not heard back, so I called to check on the status on October 27. I was told that the repairman who had been working on our laptop would not be back until Thursday, O. When I asked if the needed parts had been received, the associate said that he could not see any record of the part being ordered. I asked if I could speak to the manager, and was told that only the manager could order parts, and he would not be in the office until Wednesday. We started this process a full three weeks before we needed to leave town, plenty of time to replace the battery - by their own estimate. The computer was working fine, other than a message suggesting that we should replace the battery when we brought the unit in. Now we have no idea whether it will be done before we must leave. We are sorry that we brought our laptop to uBreakiFix.

    AT&T Store

    AT&T Store

    (9 reviews)

    Beware of scam! We were told we would be receiving $300 worth of accessories for free (because…read moreyou've bought three new iPhone 14s), However, we are now finding out the accessories we did NOT want or need are being billed to us for $24 a month and the staff that did this is no longer at the store, so we can't return the items either, even ones that are not working. I called the 800 number and was told there was nothing that could be done. So if a deal is given to you, ask many questions as their deals seem to be costing us more money. Avoid this store.

    In the past this store has had its issues. Poor customer service, selection of products, and never…read moreknowing when the store is actually opened or closed. However with their new management I was extremely impressed. I had a very rare and unusual issue with my AT&T line that AT&T themselves couldn't figure out. Hours and hours with customer service and no fix. This was an issue AT&T had created so rightfully so I was upset and frustrated. However when I walked into this store and spoke with Jamie, one of the new managers, he sat down with me and walked through every possible solution and what we could do to try and fix it. He was extremely thorough and took all the time that was needed to help me. He did the same for other customers who came in before me as well. So as long as Jamie is there this store will be in good hands! Highly recommend y'all ask for Jamie and you'll be good to go!

    ZAGG Traverse Mountain - cellphoneaccessories - Updated May 2026

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