After years with this practice, I've decided to switch to a new PCP. I consistently felt rushed, dismissed, and not taken seriously when bringing up health concerns, and it became clear I needed a different approach to my care.
When I raised concerns about elevated liver enzymes, I was told to "lose weight" with little explanation or follow-up. I also felt repeatedly pushed toward joining a gym despite explaining financial limitations, which came across as out of touch rather than supportive or realistic.
The office staff also made things more frustrating, with phone interactions often feeling unhelpful and dismissive.
Overall, I felt I had to advocate too hard just to be heard. Patients deserve to feel listened to and given thoughtful, individualized care. I've since switched providers outside the ProMedica system and wish I had done so sooner. read more
