I signed the paper work to have my daughter's records sent to her new doctor before Dr Hackl closed…read moreher doors. Well we need those records now and come to find out that the records never got to the new PCP. Now having a difficult time trying to find the past records.

Dr.Hackl has been my primary physician for 6yrs. I finally had enough enough and switching…read morephysicians. I had a upper and lower G.I. done and specialist told me he seen damage done with the upper G.I. From my acid reflux. Make sure to take Nexium regularly. Dr.Hackl won't do my refills unless I make a appointment. She doesn't care about patients she just wants money. I had blood work done at her office and she billed me even when my insurance payed for it. Her office is so incompetent. I seen her google things after I gave her systems. That's scary she is a doctors using google to find out what's wrong with you. I don't recommend this practice to anyone stay away.

We take our son to dr woodhouse he is an amazing doctor!! Friendly staff! It's Clean! They always…read moreget us in right away!

Great medical office, wonderful and warm experience from start to finish. Appreciate the staff…read moretaking time to go over the diagnosis clearly and treatment options. Was referred over by my general doctor and can see why. Highly recommended.

Dr Walkovich (Foot and Ankle Surgeons, Toledo and Perrysburg) operated on my fractured foot on…read moreOctober 10, 2024 and his office demeanor has been consistently centered around my concerns. He would show me X-rays to explain my progress, which I found helpful. I would highly recommend Dr Walkovich and all of his staff members. Each person I met was compassionate and helpful. Highly recommend this practice for reasons provided here and previously. After Dr Walkovich suggested shoe inserts, his office staff told me that all of them wear the inserts- regardless of fractures- because they are helpful for overall physiological alignment. Love this practice!

I started going to this Center after my former doctor retired. I never have had a negative…read moreexperience here. The receptionists have always been polite and professional. I never have had to wait more than 15 minutes for my appointment.

The lead receptionist was such a cunt! She looked so miserable and unwilling to listen to patience…read moreconcerns. Huge stuck up her ass for sure... My son's appointment was scheduled for 11:15 AM. We arrived at 11, checked in, and waited while the office was already behind schedule. He wasn't taken back until 11:21 AM. At that time, I briefly stepped outside to take an urgent call from my other son's school. I returned promptly at 11:28AM to sign paperwork, only to be told our appointment was canceled for being "past time."...This was unacceptable Honestly, The original delay was from their office, not us, and I was still on-site, ready to continue care. My frustration is that not enough time had even passed to justify canceling the appointment! It truly felt like I was being given a hard time because was lunch, rather than being treated with understanding or fairness. The ugly lead receptionist also refused to let me sign the paperwork when I returned, which would've prevented this entire issue! Instead, I was treated as if I had abandoned the appointment when I was simply tending to my family during your staff's delay. When I tried to explain, I was met with cold, dismissive behavior and repeated scripted responses about policy And procedure. This lack of empathy caused me to experience a panic attack since I would have to figure out new Transportation and daycare again! No parent should be treated that way for standing up for themselves and just trying to get into their scheduled appointment. Especially when the office was originally at fault for being late, it was always for me to get off work early and my son missed school so it was very annoying. Additionally, after my complaint, I reviewed my billing statements and discovered serious inconsistencies. The first statement from your office showed a balance of over $1000! appearing as though my insurance was not properly billed and that I owed over $7590 out of pocket. After I questioned it, a new statement was issued showing a corrected balance of $195.50 with updated contractual adjustments. This raises significant concern that incorrect billing or incomplete insurance submissions may be occurring. If I had not caught the error myself, I would have overpaid by hundreds of dollars. I requested that a formal billing audit be performed for my account to ensure all claims were properly processed and reported to insurance. very unprofessional. They are clearly not FQHC! Very rude, lazy and inconsiderate of their patients! Beware of scams from this office. DO NOT GO HERE